Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum
There is a valve on the back left that looses suction. If you tape it with your foot a few time it seems to reconnect but it is not picking up very well when running on a hard surface. Right now it is not running and it has done this before. It seems to get over heated and needs to cool off. I think something may be trapped but I can only remove the bottom plate and can't get to the area that seems to have the problem.
I have the same problem with my Dyson dc17...there is dog x2 hair collecting in the 'cylinders' just underneath the purple cap on top of the cyclone/canister. And i can see twisted 'braids' of hair coming out of each pea-size hole. I called Dyson's Support number and after they asked a few questions about the round filter (tell them you clean it every month or so), the representative told me that you should not see anything collecting on top of your filter located at the base of the canister (mine was covered with dog hair, etc.). They told me that nothing larger than minute dust particles should be there...which eventually travel into the purple cap. They said the cyclone canister has since been redesigned to correct the faulty rubber seals, etc., and they are going to send me a whole new cyclone/canister within a week or so. so call Dyson directly before you try to get inside "the purple chamber"...I know I could not figure it out!
Posted on May 08, 2009
I had the same problem, called dyson and they sent a new purple cyclone thing. I am still trying to clean the old one, latest thing I tried was drain cleaner- didn't work. I will post back if I can clean that stuff out of there. But I would call dyson and tell them you checked all of the normal clog places and it really is the purple part that is ruined- like i said they sent me a new one. I just hope the new one doesn't do the same thing as the original. Best of luck
Posted on Mar 10, 2009
Here are instructions for disassembling the canister unit:
I just called Dyson and found out that the black rubber seal at the bottom of the gray inner cyclone component MUST extend 3/4" beyond the end of the plastic unit. Otherwise, large dirt particles (hair, etc.) will clog the filter. They are sending me a new canister.
Posted on Jul 10, 2010
I had the same problem...probably something caught in "U-bend." At the bottom of the hose there is a plastic u-shaped pipe. Above the pipe is a "screw." Un-screw into the unlocked position. Pull the u-bend off and pull out any stuck debris. Put u-bend back on and lock screw back into position.
Posted on Dec 30, 2008
First remove and check the filter pad in the lid of the machine and the exhaust hepa as well if it's been over a year from purchase they both have to be replaced.
Make sure that the pipe on the back is fully engaged and latched. and if you can see the little flexi hose underneath then you can pull the rubber fitting off and check it for clogs as well.
Posted on Oct 04, 2008
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Posted on Jan 02, 2017
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