Question about SimpleTech SimpleDrive 250GB, 7200RPM, External, USB 2.0 (COMPUSB235250) Hard Drive
I bought a 500GB simpletech external hard drive, and it is supposed to be plug and play. But i power it and plug it in and nothing happens
i went to my computer... nothing
i did a search... nothing
as far as my 3 computers are concerened, the hard drive doesnt exist
i tried 3 different computer
2 XP's and a Vista
[in the "product" section its says 250GB but the one i have is 500GB
Well I have an 500gb ext. hard drive. It was working fine at first now after time I began to have problems every time I plug it in to my USB port sometimes it would say driver and software not found. So I would plug it out and reinsert and it would work after a couple of tries. And when that stoped working I would initiate a search for the drivers but nothing would come up. I tried to download it online but I could never find what I need for a 500 gb I do have the same problem. I bought mine a week & half ago. I copy some movie from a different hard drive. And the next day when I want to view the movies, no power & not even recognized in my laptop. Do you think I can return the product??
This may or may not help, but it worked for me! After about 4 hours of trying everything (Device Manager/Uninstall, Disk Management, etc..) nothing at all would work. The USB external hard drive would power up but when you plug it in, the New Found Hardware will pop up and search unsuccessfully for drivers for a PLUG AND PLAY external drive!?!?!
In any event, I simply plugged another USB drive into my laptop (and desktop) and viola! The new hard drive was recognized and installed immediately as 'plug and play' should do. I then unplugged the new drive and tried plugging in the one that was recognized and all of the sudden....IT WORKS AGAIN!!!!
This fix might not help anyone who doesn't have a second USB external drive, but you could try plugging another USB device in and get it to load and then unplug it and try your drive. It worked for me on my laptop and then I did the same thing to my desktop (which also wouldn't recognize it) and it worked on the desktop too! Problem solved for me, thank GOD!
Hopefully, this bypass can save you a few hours of google time and unwanted anguish. Like I said, you may not have another USB drive but try plugging in any other USB device until it loads and then unplug it and then plug in your USB drive that wasn't working. It worked perfectly for me.
Hope it helps!!!!
-BIRDMAN - BIRD ^v^
Posted on Feb 17, 2009
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