Question about Microsoft Windows Vista Ultimate Edition

1 Answer

Vista Ultimate disabled my Blu Ray DVD Player

I recently purchased a new computer with Windows Vista Home Premium operating system and upgraded to Windows Vista Ultimate. Since the upgrade my Blu Ray DVD player has been disabled. I can see it in the task manager but can not access it. I have communicated with microsoft and others and so far no solution...any suggestions?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 70 Answers

How to fix Code 39 error
with DVD/CD-ROM drives in Windows XP or Vista
I was fixing a computer the other day and ran across the following error in Device Manager on the CD-ROM drive.

"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

Because of this error, the drive did not show up in My Computer and the customer was unable to burn CDs or read any CDs.

I uninstalled the drive from Device Manager, rebooted the computer, and the problem remained, so obviously it appeared to be a registry issue that I would have to solve. If you are receiving this Code 39 error and your CD or DVD drive is missing and has a yellow exclamation mark in Device Manager, I hope this information is useful.
To solve this Code 39 error, follow these instructions:
NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.
1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders

  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor

7) Reboot your computer

8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Another possible CD/DVD issue you may want to investigate
http://www.pchell.com/support/copytocd.shtml

Microsoft surprised more than a few people on Thursday when one of its developers told a technical crowd in Australia that 32-bit versions of Windows Vista won't be able to play back next-generation high-definition protected content, i.e. commercial Blu-ray and HD DVD discs.
Later Thursday, representatives in the U.S. said that senior program manager Steve Riley was mistaken.
"The information he provided to that audience was incorrect," a representative told CNET News.com. "Playback is possible with Windows Vista in 32-bit."
The decision of whether to offer that support, the representative said, won't be made by Microsoft but rather by the third-party software makers that create DVD playback software, folks like CyberLink and InterVideo.
"It is up to the ISVs providing playback solutions to determine whether the intended playback environment, including environments with a 32-bit CPU, meets the performance requirements to allow high-definition playback while supporting the guidelines set forth by the content owners," Microsoft PR manager Adam Anderson said in a statement. "No version of Windows Vista will make a determination as to whether any given piece of content should play back or not."

Posted on Oct 02, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

System requirements of vista


Hi,
For Vista Home Basic >>>

  • 1 GHz 32-bit (x86) or 64-bit (x64) processor
  • 512 MB of system memory
  • 20 GB hard drive with at least 15 GB of available space
  • Support for DirectX 9 graphics and 32 MB of graphics memory
  • DVD-ROM drive
  • Audio Output
  • Internet access (fees may apply)
Additional requirements Actual requirements and product functionality may vary based on your system configuration. Windows Vista Upgrade Advisor can help you determine which features and edition of Windows Vista will run on your computer.
While all editions of Windows Vista can support multiple core CPUs, only Windows Vista Business, Ultimate, and Enterprise can support dual processors.


For Vista Home Premium, Business and Ultimate >>>>>>

  • 1 GHz 32-bit (x86) or 64-bit (x64) processor
  • 1 GB of system memory
  • 40 GB hard drive with at least 15 GB of available space
  • Support for DirectX 9 graphics with:
    • WDDM Driver
    • 128 MB of graphics memory (minimum)
    • Pixel Shader 2.0 in hardware
    • 32 bits per pixel
  • DVD-ROM drive
  • Audio Output
  • Internet access (fees may apply)
Additional requirements Actual requirements and product functionality may vary based on your system configuration. Windows Vista Upgrade Advisor can help you determine which features and edition of Windows Vista will run on your computer.
While all editions of Windows Vista can support multiple core CPUs, only Windows Vista Business, Ultimate, and Enterprise can support dual processors.
Home Premium / UltimateTV tuner card required for TV functionality (compatible remote control optional).
Home Premium / Business / UltimateWindows Tablet and Touch Technology requires a Tablet PC or a touch screen.
UltimateWindows BitLocker Drive Encryption requires a USB Flash Drive and a system with a TPM 1.2 chip.

Windows Vista minimum supported system requirements Home Basic / Home Premium / Business / Ultimate
  • 800 MHz processor and 512 MB of system memory
  • 20 GB hard drive with at least 15 GB of available space
  • Support for Super VGA graphics
  • CD-ROM drive

Regards.

Sep 21, 2009 | Microsoft Windows Vista Ultimate Edition

2 Answers

How can i upgrade freely from vista home basic to home premium


well u cannot Update ur Vista Basic to Premium freely.U need to Purchase the Vista Premium and then Upgrade on ur system.

May 22, 2009 | Microsoft Windows Vista Ultimate Edition

1 Answer

HP Pavilion dv6000 OS(s)


The product key on the label on the bottom of the laptop will only work for the version of Windows that was installed on that laptop.
You can purchase an upgrade Windows Vista Ultimate and to use in conjunction with the existing Vista Home Premium.

Mar 30, 2009 | HP Computers & Internet

1 Answer

Windows vista to windows xp


OK. Hi, You can actually keep upgrade but you have to buy a license from Microsoft.

When you are asked to register you can option to call 800 phone number & explain that you want a license for a second computer. They can issue a new key to activate your upgrade.

Hope This helped If you need more assistance please comment back. Please rate. Good Luck!

Mar 12, 2009 | Microsoft Windows Vista Ultimate Edition

1 Answer

Upgrade vista home premium


As per my knowledge, there is no version of Vista called Vista Professional like in Windows XP.
Make sure what is the version to which you want to upgrade to from Vista Home Premium to Vista Business or Vista Ultimate.
The available versions of Vista Operating Systems along with the features supported from the Link below :
http://www.microsoft.com/windows/windows-vista/compare-editions/default.aspx

However, if you want to Upgrade the current version of Vista to a higher version like Vista Business or Vista Ultimate, you need to purchase Vista Anytime Upgrade kit from any retail store or directly from Microsoft.
You can find the required information related to Anytime Upgrade Kit from the link below :
http://www.microsoft.com/windows/windows-vista/get/anytime-upgrade-overview.aspx

However, make sure that you had created the Recovery Disks for your notebook using which you will be able to reinstall the preinstalled Operating Sytem along with all the Preinstalled Applications and Drivers after which you need to use the Vista Upgrade Kit to upgrade to higher version of Vista.
However, if you are currently having a 32 Bit Vista preinstalled in the Notebook, it is not possible to upgrade to a 64 Bit Vista since you can upgrade only a 32 Bit of Operating System to a higher version of 32 Bit Operating System and a 64 Bit Operating System to a higher version of 64 Bit Operating System.
Hope this helps....

Nov 12, 2008 | HP Pavilion dv6000z Notebook

1 Answer

Blu-ray problems from blu-ray computer drive.


Vista takes significantly more procesing power from your CPU than XP did. The colored squares, or pixellation, are a result of your computer's processor having a bit of trouble keeping up with the demands of the Blu Ray video. To resolve this, you can do several things: Upgrade your CPU(You can upgrade the the highest CPU your current motherboard will allow) Upgrade your RAM, (RAM is fairly cheap for the bang you get and will be the cheapest upgrade option.) Max it out if you can. Reinstall XP back on your computer. (Cheapest option, period). This time, use Ghost or some other imaging program to image your Hard Drive once you get it working correctly so that you can recover in minutes as opposed to reformat-reinstall next time.

Jul 10, 2008 | Computers & Internet

3 Answers

Memorex Expressit S.E. 2.2 software for cd/dvd labeling


I installed it on Vista Home Premium and it works for me !

May 18, 2008 | Microsoft Windows Vista Ultimate Edition

1 Answer

Updating Windows Vista Home/Student to Vista Business


to upgrade to another version of vista, you'll need to buy the upgrade. It's not free. Just go to a computer/software shop and buy the upgrade you need...

Apr 23, 2008 | Microsoft Windows Vista Ultimate Edition

Not finding what you are looking for?
Microsoft Windows Vista Ultimate Edition Logo

141 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Computers & Internet Experts

micky dee

Level 3 Expert

2644 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18381 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a Microsoft Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...