Question about Microsoft Windows Vista Ultimate Edition
I recently purchased a new computer with Windows Vista Home Premium operating system and upgraded to Windows Vista Ultimate. Since the upgrade my Blu Ray DVD player has been disabled. I can see it in the task manager but can not access it. I have communicated with microsoft and others and so far no solution...any suggestions?
How to fix Code 39 error
with DVD/CD-ROM drives in Windows XP or Vista I was fixing a computer the other day and ran across the following error in Device Manager on the CD-ROM drive.
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
Because of this error, the drive did not show up in My Computer and the customer was unable to burn CDs or read any CDs.
I uninstalled the drive from Device Manager, rebooted the computer, and the problem remained, so obviously it appeared to be a registry issue that I would have to solve. If you are receiving this Code 39 error and your CD or DVD drive is missing and has a yellow exclamation mark in Device Manager, I hope this information is useful.
To solve this Code 39 error, follow these instructions:
NOTE: After removing these registry keys and rebooting, it may be necessary to reinstall any CD or DVD recording applications.
1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
Another possible CD/DVD issue you may want to investigate
Microsoft surprised more than a few people on Thursday when one of its developers told a technical crowd in Australia that 32-bit versions of Windows Vista won't be able to play back next-generation high-definition protected content, i.e. commercial Blu-ray and HD DVD discs.
Later Thursday, representatives in the U.S. said that senior program manager Steve Riley was mistaken.
"The information he provided to that audience was incorrect," a representative told CNET News.com. "Playback is possible with Windows Vista in 32-bit."
The decision of whether to offer that support, the representative said, won't be made by Microsoft but rather by the third-party software makers that create DVD playback software, folks like CyberLink and InterVideo.
"It is up to the ISVs providing playback solutions to determine whether the intended playback environment, including environments with a 32-bit CPU, meets the performance requirements to allow high-definition playback while supporting the guidelines set forth by the content owners," Microsoft PR manager Adam Anderson said in a statement. "No version of Windows Vista will make a determination as to whether any given piece of content should play back or not."
Posted on Oct 02, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 23, 2010 | Microsoft Windows Vista Home Premium with...
Sep 21, 2009 | Microsoft Windows Vista Ultimate Edition
May 22, 2009 | Microsoft Windows Vista Ultimate Edition
Mar 30, 2009 | HP Computers & Internet
Mar 12, 2009 | Microsoft Windows Vista Ultimate Edition
Dec 05, 2008 | Microsoft Windows Vista Ultimate Edition
Nov 12, 2008 | HP Pavilion dv6000z Notebook
Jul 10, 2008 | Computers & Internet
May 18, 2008 | Microsoft Windows Vista Ultimate Edition
Apr 23, 2008 | Microsoft Windows Vista Ultimate Edition
141 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: