Question about SanDisk Sansa c150 MP3 Player

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Computer won't detect Sansa C150

I plug my player into the usb port, and the only thing it does it tells me to plug it into a highspeed port. The player says it is MTP Connected yet I cannot access any files, it doesn't even show up in My Computer area. When it is switched to MSC, none of my files are there either. Player plays fine, it just won't let me delete or upload anything new. I tried resetting the player, and nothing changed.

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What i would recommend you to do is to uninstall the device and reinstall it back...to uninstall it...assuming that you are running windows xp...click on start, right click on my computer and go to properties..you should have your system properties open then click under hardware then device manager...look for the sansa device..it usually located under portable device..if its not showing there i would recommend you to look for under disk drives and see if its there..right click on the device and click on uninstall...after you unintall it unplug your device from the computer....Then follow this link below to download the porting kit...http://www.microsoft.com/downloads/details.aspx?FamilyId=A2E73160-E862-4F19-BB26-C0CAFE798955&displaylang=en .Then check the mode of yuor device to make sure it sunder MTP not msc...To check the mode go under menu, settings and choose usb mode...After you check the mode open up your windows media player click on tools, options and click under privacy...clear the history and caches...after you finish you can plug the device on the back of the computer not the front then windows should recongnize it and it should work properly..if that doesnt solve the problems upgrade your windows media player to 11 even though you have done that already..and try to reconnect your device..make sure you have it connected on the back USB>>>

And if that doesnt work try to obtain the driver for your sandisk device go to http://www.sandisk.com/DriverDownload/index.asp and find the driver for your device..and then connecct the device on the back of your computer...it should work properly..if you are still having any problems..let me know..i would be more than happy to assist you..
Please rate accordingly
Thank you
Computerrep

Posted on Oct 03, 2008

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When I plugin the Sansa C150 in to my Laptop USB drive, its not being recognised at all. Recently I have reformatted my Windows XP. Looks like the drivers for the same are missing, can some one tell me where do I get them.

Posted on Oct 27, 2008

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Posted on Jan 02, 2017

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Hello,

The Sansa Fuze information support is on next site:
http://kb.sandisk.com/app/answers/detail/a_id/3249/

Sansa Fuze can connect in either MTP or MSC mode.
MTP is Media Transfer Protocol when a software program like Windows
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MSC is Mass Storage Class when the player is detected as an external flash drive in "My Computer".

The connection mode can be set to one of the following USB modes:
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Look in the manual on page 35 = page 38 in the pdf file, how to switch the USB mode under System Settings in the player:
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2) Verify that the USB cable is undamaged.

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*** ONLY THIS PART OF THE ABOVE MESSAGE IS MINE ***
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