Question about Saeco Vienna De Luxe Espresso Machine

3 Answers

The burr grinder grinds and grinds, it finally stops, but the water cycle never engages and then the red warning light comes on. Also sometimes the grinds are wet and sloppy and stick inside the brew group. I've removed the bean hopper and completely cleaned out the grinds. It still fails.

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  • Anonymous Oct 11, 2008

    I have the same problem. It also cannot pull water through the foamer spout.

  • davekimj Oct 16, 2008

    Yes, also the hopper full light comes on and I have to open and close
    the doors to the brew group for the green light to be the only one on.
    Then I start it and it grinds and seems to be working but stops and
    the flashing lights come on........


  • kellymr29 Nov 28, 2008

    Yes, the same problem. The grinder keeps running and running but never makes a cup of espresso.

  • machine repa Dec 17, 2008

    Coffee grinder works but no coffee.... I think there is a problem with water pipe. how can that be fixed.

  • alate Dec 22, 2008

    I am facing identical problem. The grinding goes on for 1/2 a minute or so but no coffee is made and then the red warning light is on.

  • chef99 Dec 25, 2008

    the grinder grinds, it sounds like it's ready to make coffee but nothing comes out and the red light turns on...what to do?

  • smitty_2007 Jan 04, 2009

    The grinder continues to run - then shuts off after 20 seconds and the red light comes on. No coffee...

  • fussballer Jan 05, 2009

    How do i shorten the grinding on my Seaco Viena ??

    Ph. R.

  • lyndamaybury Feb 03, 2009

    Exact same problem - grinds, but starts to flow, spits out a little bit, then red light goes on.

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For smitty_2007 you may have to also clean the grinder. Instructions should be in the manual. Remember when doing so there is a slot on sode where grinder goes that the coffee pushes out. Sometimes that will get packed and need to clean also.

Posted on Jun 23, 2009

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I have the same problem but it's easy to fix. Turn the machine off. Open the front panel. Remove the dump box on the side. Pull the grinder unit out.

Look at the thing you just pulled out. You'll see a little ramp going from where everything slides down from the top. That ramp gets damp and the freshly ground coffee starts sticking on it. Take your finger and wipe it off.

Next, is kinda hard to describe. If you put your fingers inside, along the top, center edge of the machine you'll feel a ridge. It's a spring loaded door. Pull it down and clean the grounds out.

Slap it back together and you're good to go. Only takes about a minute when you get the hang of it.

Posted on Feb 08, 2009

I'm having the same issue. Have you resolved it yet?

Posted on Oct 09, 2008

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1 Answer

Our Saeco Vienna Superautomatica sounds like it's grinding beans but keeps running until the red 'bean' light comes on and we have to shut the machine off. Any suggestions?


The grinder is timing out and stops if the beans do not enter the grinder. This happens because:
1- The grinder outlet is clogged and fresh beans cannot pass through the burrs.
2- The grind setting is too fine and helping clogging in the grinding chamber or the ground coffee outlet.
3- Operator may have been using dark roast oily beans. Like it or not, the dark roast oily beans do not make stronger espresso. Please stop using such beans in fully automatic espresso machines.
4- The grinder has already made over 2000 grinds and the burrs are blunted and not grinding beans as needed.
To solve this malfunction, clean the grinder. Make sure the grinder outlet to the doser is cleaned. This outlet passage is about 2 inches or more. To clean it, lay the machine on its back (water tank side) to allow better view of cleaning the doser and the passage of coffee from the grinder to the doser. Use the link below to find instructions for cleaning the grinder and replace the burrs.
Gaggia Titanium and Plus Espresso machines parts and repairs Saeco...

Oct 18, 2014 | Coffee Makers & Espresso Machines

Tip

Saeco Italia automatic espresso coffee machine Grinder Cleaning Instructions


Saeco Italia Grinder Cleaning Instructions



Removal
Step-1: Remove beans that are in the bean hopper without spilling them inside. (Use Vacuum).

Step-2: Remove the beans container by removing 3 phillips head screws. Remove the rubber gasket from below the hopper. At this stage the upper burr will be visible.

Step-3: Rotate counter-clockwise the outer ring of the grinder assembly (the ring has gears half way around), until the red mark is at the 9 o’clock position, looking at it from the front of the machine.

Step-4: Lift the upper burr by using the fins that are on top. Press lightly on the doser adjustment gear, to clear it from the dose adjustment gear.

Cleaning-
At this stage, the grinding chamber will be exposed. Clean out any crushed coffee in the grinder chamber and the burrs. Use Vacuum and cleaning brush.

To Re-Assemble

Step-1: With the red mark on the outer ring still at the 9 o’clock position, replace the upper burr back into the grinder. Make sure that the red line (on the upper burr) is at the 3 o’clock position. This position will align the other tabs as well. During re-installation, press slightly on the doser adjustment gear so the upper burr will clear it as it is placed back in.

Step-2: With the Upper burr in place, rotate the outer ring clockwise until it stops. The two red marks should be aligned at the 3 o’clock position underneath the doser adjustment gear.

Step-3: Replace the soft rubber gasket back on the upper burr. Use the fins to align it properly.

Step-4: Slide the doser adjustment gear toward the front of the machine until it stops.

Step-5: Before replacing the bean hopper, rotate the grinder adjustment wheel to Zero (0), and the doser adjustment wheel to Minus symbol (-). Place the bean hopper into position on the machine, slightly adjusting each adjustment wheel as you are placing it down in the machine. Once in place, fasten the bean container with the 3 screws. Test each adjustment wheel through the full range of motion. The grinder knob rotates from 0 to 18 and back, and doser knob from Minus (-) to Plus (+) and back.

Now position the grinder adjustment knob at Eight (8) and the doser adjustment knob to the halfway point between the Plus (+) and the Minus (-) marks. This will put the machine back to the factory setting.

When using for the first time after adjusting the grinder, it may take more than one grinding cycles to make the first cup of coffee.

on Aug 12, 2010 | Coffee Makers & Espresso Machines

1 Answer

I took the grinder apart and realized that there is no mark as to where set the initial burr setting. It does not seem to be that you screw it down as far as it will go. the adjuster spring simply gets...


simply you screw until you hear metal sound of burrs touching each other. Than:

Grinding setting is one simple operation but requires bit patience:

  1. Turn on your grinder and continue setting to fine while burrs are spinning, you stop when you hear metal to metal touch sound(burrs maximally closed finest grinding)
  2. From that point go back quarter of revolution and mark the spot where you stopped with marker to body of grinder and setting plate with one line
  3. Grind little amount of coffee only to fill one sector of dosser than test it at your machine (if it leaks too fast and with yellow color of cream you should go to more fine>><< if it does not leak from the filter holder or it leaks very slow you go to in opposite way.
  4. You test grinding few times bit after each reset of plate grind little amount and take that in one other pot (that will provide to have pure new granulation)
After setting measure the grounded coffee that comes out from dosser it should be about 7 grams, better measurement you can get if you measure 10 doses in one place because you don't get never same amount from 6 sectors of dosser

Dec 07, 2010 | Gaggia MDF Electric Burr Grinder

2 Answers

My grinder just stopped grinding... turned it on, heard a "Chunk" sort of sound and it stopped grinding. Timer works and light comes on but no grinding. I also cannot unscrew the top portion to look and...


  • DIAGNOSIS

  • it can be too tight stringed at burrs
  • some stone or metal part with coffee went between burs
  • IF IT IS AUTOMATIC, it can be one of 2 micro-switches or main relay, in this case you have power but only to middle of way.
SOLUTIONS

  1. Release the burrs, grind one amount coffee with bigger granulation than go back again carefully.
  2. Disassemble the upper burr holder and clean carefully, all coffee and remains put in one plate, inspect with magnet, hand and than put all that in water. (heavy parts fell down fast in water)
  3. Check the switches and relay:
  • Upper micro-switch has an plate and one box where it is( box might be full of coffee or the plate blocked and giving the signal of full doser every time)
  • Lower micro-switch should activate every 6th pull of doser(he is below in mechanism of doser)
  • Relay gets power from micro-switches when they command. even we switch on if the commandsof micro-switch says off than relay will not obey us.

Oct 18, 2010 | Mazzer Coffee-grinder SUPER JOLLY Electric

1 Answer

Cleaned the Solis Maestro grinder and re set it to a fine espresso setting but the grind is coming out very course. What should i do?


Hi Your burr is not locked in. You need to remove the beans from the hopper. Remove the hopper. Remove the burr. Turn the grinder upside down over the trash can. Put the burr back in only make sure that the burr is down. Install the bean hopper and when you turn the bean hopper it should move the burr. Then you can adjust your grind. Make sure that the grinder is running is your going to a finer grind or you could break the grinder. You can turn it to a coarse grind any time.

Jan 12, 2010 | Solis Maestro G385 Electric Burr Grinder

3 Answers

I have a Saeco Incanto Rondo with a grinder related problem


First step.If the grind is to coarse the burrs will spin to fast sensing no beans.
Solution: The grind needs to be finer. Caution you can over adjust causing the clay burrs to shatter.
Bruce
Gold Roast Coffee
www.goldroast.ca

Jun 14, 2009 | Saeco Incanto Rondo Fully Automatic Coffee...

1 Answer

Ginding problems, all clogged up


Follow these instructions to put grinder back together...

Items needed to clean grinder
1- #2 Phillips head screw driver
1 Cleaning brush
Prep:
Remove all beans from the bean hopper, vacuum out any
beans that cannot be scooped out by hand.
Remove the front and back screws and pull off bean hopper
container from the machine. (Note: The rear screw is longer
than the front screw.)
Note: Doser adjustment knob is available only on Vienna
Digital and Vienna Deluxe Rapid Steam.
Place screws in a safe place so that they will not be lost.
Cleaning the Grinder Viennas
back screw
front screw
grinder
knob
doser
knob
Before beginning to clean the grinder please be sure to turn the machine off and unplug it from the wall
socket. Grinder Tip: Using an oily bean will cause the coffee to build up quickly and clog the grinder.
Saeco recommends using a medium to dark colored bean that is not oily.
After cleaning the grinder and then brewing a cup of coffee it may take 2-3 grinding cycles for the machine
to dispense coffee.
Step 1:
Remove the black rubber gasket, then vacuum additional beans or grinds from the grinder area (Fig. 1).
Rotate the outer ring of the grinder counter-clockwise until the red line is at the 12 o'clock position (as
viewed from the front of the machine) or until the red line on the outer ring is 180º from the opposite red
line on inner burr ring (Fig. 2).
Lift the inner burr ring out of the assembly (Fig. 3).
Figure 1 Figure 2 Figure 3
Step 2:
Vacuum out any residual grinds from inside the grinder and clean the grinder burrs using the cleaning
brush (Fig. 5). Clean out the grinder coffee chute using the end of the cleaning brush (Fig. 5).
Remove the drip tray, open the service door, remove the dregdrawer and brew group. Gently pull
down the coffee doser door and brush out any ground coffee that may be inside the chute (Fig. 6).
Reassembly:
Be sure that the red line on the outer ring is still in the 12 o'clock position. Place the inner burr ring back
into the grinder making sure the red line on the inner burr is at the 6 o'clock position or 180º opposite from
the red line on the outer ring (Fig. 2). Once the inner burr ring is in place, rotate the outer ring clockwise
until it will not turn any further. At this time the two red lines should be aligned. The grinder is now at the
"0" position. Replace black round rubber gasket (Fig. 7).
Take the bean hopper container and rotate the grinder adjustment wheel to zero (0) (Fig. 8) and the doser
adjustment knob to the minus symbol (-) (Fig. 9). Slide the doser adjustment gear toward the left of the
machine until it stops. (Note: The Vienna Black does not have a doser adjustment knob. Only the Vienna
Digital & Vienna Deluxe Rapid Steam have a doser adjustment wheel.)
Reinstall the bean hopper container being sure to use the LONG screw in the back, then replace the finger
guard using the short screw in the front of the container. Once the bean hopper container has been
reinstalled, rotate each knob through the full range of motion. The grinder knob should rotate from (0) to
(18) and back, and the doser knob from the minus symbol (-) to plus symbol (+) and back.
Place the grinder adjustment knob at the eight (8) position and place the doser knob at the halfway
point between the plus symbol (+) and the minus symbol (-) symbol, or to your preferred settings.
For questions or concerns please contact Saeco Customer Service
at 800.933.7876 or email at support@saeco-usa.com.
Figure 4 Figure 5 Figure 6
Figure 7 Figure 8 Figure 9

Jan 12, 2009 | Saeco Vienna De Luxe Espresso Machine

2 Answers

Motor revs but grinder does not engage.


Hi,
I am what you would call an expert when it comes to Baratza repairs.
The problem you are describing is not an unusual one. It sounds like the main drive gear has been stripped due to something foreign (likely a stone) sneaking into your grinder with the beans. It would have jammed the burrs, and because of the powerful torque from the motor, the drive gear has been stripped so it will no longer (or rarely) engage the burrs.

To solve this problem you will need to contact COAG Ltd (if you live in Canada) or Baratza if you are from the US. If you machine is still under warranty (less than a year old) this repair will be free of charge and you shouldn't be parted from your grinder for long.

I hope this helps anyone who stumbles upon this and finds themselves with the same problem.
Kind Regards
Emily
COAG Ltd.
877 477 3849

Aug 25, 2008 | Baratza Virtuoso Electric Grinder

2 Answers

Gaggia Syncrony does not get past the grind cycle


Water has probably been spilt in the beans area. The grinder needs cleaning out along with the chute

Feb 24, 2008 | Gaggia Syncrony Compact Coffee...

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