Question about Saeco Vienna De Luxe Espresso Machine

3 Answers

The burr grinder grinds and grinds, it finally stops, but the water cycle never engages and then the red warning light comes on. Also sometimes the grinds are wet and sloppy and stick inside the brew group. I've removed the bean hopper and completely cleaned out the grinds. It still fails.

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  • Anonymous Oct 11, 2008

    I have the same problem. It also cannot pull water through the foamer spout.

  • davekimj Oct 16, 2008

    Yes, also the hopper full light comes on and I have to open and close
    the doors to the brew group for the green light to be the only one on.
    Then I start it and it grinds and seems to be working but stops and
    the flashing lights come on........


  • kellymr29 Nov 28, 2008

    Yes, the same problem. The grinder keeps running and running but never makes a cup of espresso.

  • machine repa Dec 17, 2008

    Coffee grinder works but no coffee.... I think there is a problem with water pipe. how can that be fixed.

  • alate Dec 22, 2008

    I am facing identical problem. The grinding goes on for 1/2 a minute or so but no coffee is made and then the red warning light is on.

  • chef99 Dec 25, 2008

    the grinder grinds, it sounds like it's ready to make coffee but nothing comes out and the red light turns on...what to do?

  • smitty_2007 Jan 04, 2009

    The grinder continues to run - then shuts off after 20 seconds and the red light comes on. No coffee...

  • fussballer Jan 05, 2009

    How do i shorten the grinding on my Seaco Viena ??

    Ph. R.

  • lyndamaybury Feb 03, 2009

    Exact same problem - grinds, but starts to flow, spits out a little bit, then red light goes on.

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For smitty_2007 you may have to also clean the grinder. Instructions should be in the manual. Remember when doing so there is a slot on sode where grinder goes that the coffee pushes out. Sometimes that will get packed and need to clean also.

Posted on Jun 23, 2009

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I have the same problem but it's easy to fix. Turn the machine off. Open the front panel. Remove the dump box on the side. Pull the grinder unit out.

Look at the thing you just pulled out. You'll see a little ramp going from where everything slides down from the top. That ramp gets damp and the freshly ground coffee starts sticking on it. Take your finger and wipe it off.

Next, is kinda hard to describe. If you put your fingers inside, along the top, center edge of the machine you'll feel a ridge. It's a spring loaded door. Pull it down and clean the grounds out.

Slap it back together and you're good to go. Only takes about a minute when you get the hang of it.

Posted on Feb 08, 2009

I'm having the same issue. Have you resolved it yet?

Posted on Oct 09, 2008

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HOW DO I CHANGE THE GRINDING MECHANISM ON MY SPIDEM TREVI EXCLUSSIVE ESPRESSO MACHINE. I HEAR THE MACHINE GRINDING BUT IT'S REALLY NOT DOING ANYTHING. ANY SUGGESTIONS


When the grinder spins free and fast it only means that fresh beans are not feeding into the burrs. This happens when:
1- Grind setting is too fine and beans cannot enter the grinder mechanism.
2- Use of oily dark roast beans can clog the ground coffee chamber and preven the fresh beans entering the grinder.
3- The ground coffee chamber outlet is clogged due to oily beans or too fine coffee setting.

When you cleaned the grinder you may not have cleaned the coffee outlet to the doser on the left. You can clean the outlet to open the passage of coffee grounds to collect in the dosing device..
After cleaning the outlet, you should next make sure that coffee grounds are not packed in the doser. The doser is inside the door right above the brew group.
To access the doser:
1- Remove water tank.
2- Remove the brew group.
3- Lay the machine on its back for full view of the doser.
4- Pull the doser door open (it is like an Attic door.
5- Keep the doser door open and clean the inside with a brush. The outlet from the grinder is on the right side with a wire wiper cleaner that moves across the grinder outlet fills from the grinder. This opening.
Use a brush to clean the doser.
On the left of the doser space there is a plastic flap that is pushed to the left when coffee grounds fill the doser.
At certain distance push back (1/4") the notch on top of the flap pushes the doser micro switch pin to stop the grinder. Push the flap gently to the left to make sure that it is moving well. With each push back of the flap, one can hear the feeble click sound from the micro switch.
When the above cleaning is done, try the grinding.
If the conical burrs have not been replaced for over 2500 grinds, it is time to do so.

The above grinder and grinder doser cleaning instructions are available as download files on the following page link:

One can find many useful maintenance guides on one page.
Good luck.
http://www.partsguru.com/MaintenanceofEspressomachines.htm

Feb 10, 2015 | Spidem Coffee Makers & Espresso Machines

Tip

Saeco Italia automatic espresso coffee machine Grinder Cleaning Instructions


Saeco Italia Grinder Cleaning Instructions



Removal
Step-1: Remove beans that are in the bean hopper without spilling them inside. (Use Vacuum).

Step-2: Remove the beans container by removing 3 phillips head screws. Remove the rubber gasket from below the hopper. At this stage the upper burr will be visible.

Step-3: Rotate counter-clockwise the outer ring of the grinder assembly (the ring has gears half way around), until the red mark is at the 9 o’clock position, looking at it from the front of the machine.

Step-4: Lift the upper burr by using the fins that are on top. Press lightly on the doser adjustment gear, to clear it from the dose adjustment gear.

Cleaning-
At this stage, the grinding chamber will be exposed. Clean out any crushed coffee in the grinder chamber and the burrs. Use Vacuum and cleaning brush.

To Re-Assemble

Step-1: With the red mark on the outer ring still at the 9 o’clock position, replace the upper burr back into the grinder. Make sure that the red line (on the upper burr) is at the 3 o’clock position. This position will align the other tabs as well. During re-installation, press slightly on the doser adjustment gear so the upper burr will clear it as it is placed back in.

Step-2: With the Upper burr in place, rotate the outer ring clockwise until it stops. The two red marks should be aligned at the 3 o’clock position underneath the doser adjustment gear.

Step-3: Replace the soft rubber gasket back on the upper burr. Use the fins to align it properly.

Step-4: Slide the doser adjustment gear toward the front of the machine until it stops.

Step-5: Before replacing the bean hopper, rotate the grinder adjustment wheel to Zero (0), and the doser adjustment wheel to Minus symbol (-). Place the bean hopper into position on the machine, slightly adjusting each adjustment wheel as you are placing it down in the machine. Once in place, fasten the bean container with the 3 screws. Test each adjustment wheel through the full range of motion. The grinder knob rotates from 0 to 18 and back, and doser knob from Minus (-) to Plus (+) and back.

Now position the grinder adjustment knob at Eight (8) and the doser adjustment knob to the halfway point between the Plus (+) and the Minus (-) marks. This will put the machine back to the factory setting.

When using for the first time after adjusting the grinder, it may take more than one grinding cycles to make the first cup of coffee.

on Aug 12, 2010 | Coffee Makers & Espresso Machines

1 Answer

Our Saeco Vienna Superautomatica sounds like it's grinding beans but keeps running until the red 'bean' light comes on and we have to shut the machine off. Any suggestions?


The grinder is timing out and stops if the beans do not enter the grinder. This happens because:
1- The grinder outlet is clogged and fresh beans cannot pass through the burrs.
2- The grind setting is too fine and helping clogging in the grinding chamber or the ground coffee outlet.
3- Operator may have been using dark roast oily beans. Like it or not, the dark roast oily beans do not make stronger espresso. Please stop using such beans in fully automatic espresso machines.
4- The grinder has already made over 2000 grinds and the burrs are blunted and not grinding beans as needed.
To solve this malfunction, clean the grinder. Make sure the grinder outlet to the doser is cleaned. This outlet passage is about 2 inches or more. To clean it, lay the machine on its back (water tank side) to allow better view of cleaning the doser and the passage of coffee from the grinder to the doser. Use the link below to find instructions for cleaning the grinder and replace the burrs.
Gaggia Titanium and Plus Espresso machines parts and repairs Saeco...

Oct 18, 2014 | Coffee Makers & Espresso Machines

1 Answer

I accidently poured about half a cup of water into the bean hopper. Now it still grinds beans but it will not start to cycle (the bean light does not turn off). Can i take it apart and dry it out or...


Taking the grinder apart is not easy to do and get it back the way it is suppose to be is not easy. The first thing I would do is turn the big knob to the 18 or max and the small knob to the -, and try again. If that works leave it there for a couple shots to clean everything out. If that works continue. Then while the grinder is grinding, turn the big knob back down to 8-10 and make some more drinks. 6 to 8 is a good start.
If it didn't work you will need directions but the damage may be already done. The burrs ghave no coating on them and they can rust very quickly. you may need new burrs or a new grinder.
I have a saying " If you are working on the water, keep the bean hopper covered and vice versa". Cross contamination will damage the machine very quickly.

Nov 08, 2010 | Solis Palazzo Espresso Machine

3 Answers

I have a Saeco Incanto Rondo with a grinder related problem


First step.If the grind is to coarse the burrs will spin to fast sensing no beans.
Solution: The grind needs to be finer. Caution you can over adjust causing the clay burrs to shatter.
Bruce
Gold Roast Coffee
www.goldroast.ca

Jun 14, 2009 | Saeco Incanto Rondo Fully Automatic Coffee...

1 Answer

Saeco: grinder stops grinding


Hello, This may be the solution for you: having removed the ceramic grinder to clean out the unit, one of the wires on the grinder had become removed (the "center wire") on the connector. The 2 outside wires were sufficient to give me the illusion that the grinder was connected correctly, however it would only run for a half second and then coast to an annoying stop.

Check all 3 wires that connect to the grinder and make sure they are making contact.

Jun 02, 2009 | Saeco Incanto Rondo

1 Answer

Ginding problems, all clogged up


Follow these instructions to put grinder back together...

Items needed to clean grinder
1- #2 Phillips head screw driver
1 Cleaning brush
Prep:
Remove all beans from the bean hopper, vacuum out any
beans that cannot be scooped out by hand.
Remove the front and back screws and pull off bean hopper
container from the machine. (Note: The rear screw is longer
than the front screw.)
Note: Doser adjustment knob is available only on Vienna
Digital and Vienna Deluxe Rapid Steam.
Place screws in a safe place so that they will not be lost.
Cleaning the Grinder Viennas
back screw
front screw
grinder
knob
doser
knob
Before beginning to clean the grinder please be sure to turn the machine off and unplug it from the wall
socket. Grinder Tip: Using an oily bean will cause the coffee to build up quickly and clog the grinder.
Saeco recommends using a medium to dark colored bean that is not oily.
After cleaning the grinder and then brewing a cup of coffee it may take 2-3 grinding cycles for the machine
to dispense coffee.
Step 1:
Remove the black rubber gasket, then vacuum additional beans or grinds from the grinder area (Fig. 1).
Rotate the outer ring of the grinder counter-clockwise until the red line is at the 12 o'clock position (as
viewed from the front of the machine) or until the red line on the outer ring is 180º from the opposite red
line on inner burr ring (Fig. 2).
Lift the inner burr ring out of the assembly (Fig. 3).
Figure 1 Figure 2 Figure 3
Step 2:
Vacuum out any residual grinds from inside the grinder and clean the grinder burrs using the cleaning
brush (Fig. 5). Clean out the grinder coffee chute using the end of the cleaning brush (Fig. 5).
Remove the drip tray, open the service door, remove the dregdrawer and brew group. Gently pull
down the coffee doser door and brush out any ground coffee that may be inside the chute (Fig. 6).
Reassembly:
Be sure that the red line on the outer ring is still in the 12 o'clock position. Place the inner burr ring back
into the grinder making sure the red line on the inner burr is at the 6 o'clock position or 180º opposite from
the red line on the outer ring (Fig. 2). Once the inner burr ring is in place, rotate the outer ring clockwise
until it will not turn any further. At this time the two red lines should be aligned. The grinder is now at the
"0" position. Replace black round rubber gasket (Fig. 7).
Take the bean hopper container and rotate the grinder adjustment wheel to zero (0) (Fig. 8) and the doser
adjustment knob to the minus symbol (-) (Fig. 9). Slide the doser adjustment gear toward the left of the
machine until it stops. (Note: The Vienna Black does not have a doser adjustment knob. Only the Vienna
Digital & Vienna Deluxe Rapid Steam have a doser adjustment wheel.)
Reinstall the bean hopper container being sure to use the LONG screw in the back, then replace the finger
guard using the short screw in the front of the container. Once the bean hopper container has been
reinstalled, rotate each knob through the full range of motion. The grinder knob should rotate from (0) to
(18) and back, and the doser knob from the minus symbol (-) to plus symbol (+) and back.
Place the grinder adjustment knob at the eight (8) position and place the doser knob at the halfway
point between the plus symbol (+) and the minus symbol (-) symbol, or to your preferred settings.
For questions or concerns please contact Saeco Customer Service
at 800.933.7876 or email at support@saeco-usa.com.
Figure 4 Figure 5 Figure 6
Figure 7 Figure 8 Figure 9

Jan 12, 2009 | Saeco Vienna De Luxe Espresso Machine

1 Answer

Knocked out spent coffe grounds come out mushy not like a puck


Adjust the grind on the machine, or the amount of coffee the grinder puts into the chamber.

Jan 12, 2009 | Saeco VIA Venezia

2 Answers

Gaggia Syncrony does not get past the grind cycle


Water has probably been spilt in the beans area. The grinder needs cleaning out along with the chute

Feb 24, 2008 | Gaggia Syncrony Compact Coffee...

3 Answers

Krups Grind & Brew KM7000


if you dont have something jamming the grinder look like blow grinder motor you can trie activate the grinder at the same time gently tap the side off machine maybe what ever blocking the grinder gonna come off if not tank good for warranty good luck cheers

Jan 17, 2008 | Coffee Makers & Espresso Machines

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