Vizio P50HDTV20A 50 in. Plasma HDTV Logo
Anonymous Posted on Dec 12, 2011

Have a p50hdtv, when i power on i get no pic no sound can,t get menu up either. some times get very breif colored snow then total black screen.

I was given the tv so have never seen it in action but when i could,nt accsess menu i figured i need tech advice.

  • Anonymous Dec 13, 2011

    i can't acsess the menu or even see what input its set on, no sound no picture. the power light goes green when i turn it on but where do i go from here?

  • Anonymous Dec 14, 2011

    i've tried un-plugging, no logo screen the only thing i've seen on the screen is a bit of "colored snow" in top left quadrant it is very breif then no images at all.

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1 Answer

The Knight

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  • Vizio Master 76,851 Answers
  • Posted on Dec 12, 2011
The Knight
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Hello
The fault is due to input signal interruption itself. Cehck all the input cables connected to Tv, Antenna, Cable, DVD etc. Check all cthe connections for firmness. If it does not help you, the fault may be due to its settigs. Just make a factory reset to the set and check. Go to the page number [48] of the user manual, there you can see how the factory settigns can be done. All descriptions are there. OK.

  • 3 more comments 
  • Anonymous Dec 12, 2011

    i dont have user manual where can i use one?

  • The Knight
    The Knight Dec 13, 2011

    Hello Erik
    I've the user manual to your Vizio P50HDTV20A. But I can'd send it to you direltly by any means, as it is against the terms and conditions of FixYa with me. If you want to get a copy of it, you have to purchase one amoung my Vizio Services advertised on FixYa. When you purchase it, Fixya will provide a link between us, by which I can send the PDF manual to you. OK..

  • The Knight
    The Knight Dec 13, 2011

    Hello
    Just unplug the TV from AC wall socket. Let it be in that condition for at least five minutes. This must reset the TV to its factory settings. Replug the TV again and try to get its screen. You haven't given me any details about its screen. Do you get a screen with Vizio Logo on it when you switch on the set?

  • The Knight
    The Knight Dec 13, 2011

    Send your Email address to me. Let me try to upload the user manual to your TV to you. I'm not sure, whether I can. Anyway let me try. OK.

  • The Knight
    The Knight Dec 14, 2011

    If it is so, the main board of your TV is faulty. The video processing section has the fault. Repair work to this section is very skilled one. If you want to repair this secition, usually card absis replacement can be done, you must have sound knoledge in electronics, and all tools and testing instruments.
    It will be wise to get this set repaired by any expereinced service technician, of by the authorised service center for Vizio at your town. Normally spare parts and boards of Vizio will be very difficult to get from open electronic spare part market. OK.

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