Question about Video Cameras

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E:31:00 Camera just stopped working, can't access the hard drive. Lists error code E:31:00 and says "Format error. Please format". When I try to reformat, it tries to format and then says "Drive error. Turn on power again." I have tried both to resolve but continue to get same messages. i have sony handycam DCR-SR300 and i am facing the same problem. Anybody got any cue?

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  • Anonymous Nov 01, 2008

    same error. Many important videos in the camcorder

  • Anonymous Nov 11, 2008

    mine is Handycam Sony HDD 30gb, I have the same problem E:31:00 flashing in top

  • diggers253 Nov 11, 2008

    Same problem on a HDR-SR12E

  • lewistlb Nov 17, 2008

    showing error code E31:00 when I turn on camera

  • kimberlyk13 Nov 25, 2008

    same error message (dcr sr42). and 18 months of movies of 2 babies under the age of 3 are trapped inside. yikes! sony media services can't do anything until the e 31:00 is gone; sony repair services say they can fix it, but will destroy the hard drive (and my precious movies of my babies) in the process. rumor has it the hard drive may be physically removed and data recovered, but i haven't found anyone to do it.

  • Anonymous Dec 09, 2008

    My camcorder keeps saying please format. I format but the message does not go away, it won't take pictures know. What can I do?

  • sahanaprasad Feb 12, 2009

    I have the same problem

  • cicio2006 Mar 26, 2009

    I have Sony DCR SR 45 camcorder and it shows the same code error. Can somenoby give me a tip on how to fix it?

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Hey, i just discovered an HDD FORMAT ERROR and E31.00 blinking message on the screen of my SONY DCR - SR20E handycam. does anyone know how to fix this error.

Posted on Jul 17, 2011

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For those who are facing HDD problems and have any Sony camera with memory stick slot , try this:

1- Place the memory stick

2- Go to "Home" -> "Manage Media" (or something like that) -> And select the option to change to the memory stick, instead of HD.

3- Go to "Manage Media" again, then to "Format Media", so choose to format the HDD! - Now that you are running the camera from memory stick, you'll not have any problem to format the HD.

At least worked with me! I think it worths the try!

Posted on Jan 31, 2011

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Hey, i just discovered an HDD FORMAT ERROR and E31.00 blinking message on the screen of my SONY DCR - SR20E handycam. does anyone know how to fix this error.

Posted on Sep 29, 2012

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Hi there.It wont be possible to fix the drive!But the data can be recovered,Ive had the same problem with my Maxtor drive in my PC and the data was recovered for about 450 pounds! Not cheap but it worked for me!

gordon_pl

Posted on Oct 07, 2009

  • abraham May 31, 2013

    can you please refer me the person/company you'd used? 00abraham@gmail.com

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FRIENDS, ALL OF YOU, INCLUDING U.S., FALL OF SONY ambushed. ERROR THAT IS CAUSING A LOT OF HEADACHE IN INTERNET. THAT'S BAD FAITH SONY. THAT'S DEFECT IN LOTS OF MANUFACTURE DCR SR .... AND SONY IS NOT RESPONSIBLE AND NOT GIVE SOLUTIONS. I've sent MESSAGES TO SONY AND NOTHING. NOW FACE posted on The naughtiness THEY MADE A NOBODY AND ADVISE BUYING MORE NOTHING OF SONY. WILL DISCLOSE INCREASINGLY ON FACEBOOK AND INTERNET, THE BAD QUALITY AND DISRESPECT TO CONSUMERS THAT CALL NOW SHAMEFUL SONY

Posted on Jul 01, 2013

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I had the same issue. I removed the hard drive and pulled the ribbon from the hard drive (by accident). Once I finally got the ribbon back into the hard drive, I was then able to reformat the hard drive. this allowed me to videa and successfully upload the video to my laptop. However, once disconnecting the camera from laptop, I recieved the HDD formatting error again. this is my first and last time buying Sony.

Posted on Dec 11, 2010

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I AM FACING E:31:00 PROBLEM IN MY CAMERA SONY DCR SR-20-E
KINDLY HELP ME TO SOLVE
HIDAYAT QURESHI

Posted on Sep 21, 2013

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The Hard drive has failed unfortunately. Have to replace the drive itself. Havent done it in a while but aI think I had it done in 20 min and the drive from sony is under $200.

Posted on Mar 13, 2010

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I too have faced the same problem. No HDD access error E.031. No use
i tried on my new Dell PC (anti-virus) fully protected computer but I could not manage to resolve the problem . the screen continues to show the error and all videos are photos are gone missing.

Posted on Nov 04, 2011

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