Question about Video Cameras

9 Answers

E:31:00 Camera just stopped working, can't access the hard drive. Lists error code E:31:00 and says "Format error. Please format". When I try to reformat, it tries to format and then says "Drive error. Turn on power again." I have tried both to resolve but continue to get same messages. i have sony handycam DCR-SR300 and i am facing the same problem. Anybody got any cue?

Posted by on

  • 6 more comments 
  • Anonymous Nov 01, 2008

    same error. Many important videos in the camcorder

  • Anonymous Nov 11, 2008

    mine is Handycam Sony HDD 30gb, I have the same problem E:31:00 flashing in top

  • diggers253 Nov 11, 2008

    Same problem on a HDR-SR12E

  • lewistlb Nov 17, 2008

    showing error code E31:00 when I turn on camera

  • kimberlyk13 Nov 25, 2008

    same error message (dcr sr42). and 18 months of movies of 2 babies under the age of 3 are trapped inside. yikes! sony media services can't do anything until the e 31:00 is gone; sony repair services say they can fix it, but will destroy the hard drive (and my precious movies of my babies) in the process. rumor has it the hard drive may be physically removed and data recovered, but i haven't found anyone to do it.

  • Anonymous Dec 09, 2008

    My camcorder keeps saying please format. I format but the message does not go away, it won't take pictures know. What can I do?

  • sahanaprasad Feb 12, 2009

    I have the same problem

  • cicio2006 Mar 26, 2009

    I have Sony DCR SR 45 camcorder and it shows the same code error. Can somenoby give me a tip on how to fix it?

×

9 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Hey, i just discovered an HDD FORMAT ERROR and E31.00 blinking message on the screen of my SONY DCR - SR20E handycam. does anyone know how to fix this error.

Posted on Jul 17, 2011

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

For those who are facing HDD problems and have any Sony camera with memory stick slot , try this:

1- Place the memory stick

2- Go to "Home" -> "Manage Media" (or something like that) -> And select the option to change to the memory stick, instead of HD.

3- Go to "Manage Media" again, then to "Format Media", so choose to format the HDD! - Now that you are running the camera from memory stick, you'll not have any problem to format the HD.

At least worked with me! I think it worths the try!

Posted on Jan 31, 2011

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hey, i just discovered an HDD FORMAT ERROR and E31.00 blinking message on the screen of my SONY DCR - SR20E handycam. does anyone know how to fix this error.

Posted on Sep 29, 2012

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Hi there.It wont be possible to fix the drive!But the data can be recovered,Ive had the same problem with my Maxtor drive in my PC and the data was recovered for about 450 pounds! Not cheap but it worked for me!

gordon_pl

Posted on Oct 07, 2009

  • abraham May 31, 2013

    can you please refer me the person/company you'd used? 00abraham@gmail.com

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

FRIENDS, ALL OF YOU, INCLUDING U.S., FALL OF SONY ambushed. ERROR THAT IS CAUSING A LOT OF HEADACHE IN INTERNET. THAT'S BAD FAITH SONY. THAT'S DEFECT IN LOTS OF MANUFACTURE DCR SR .... AND SONY IS NOT RESPONSIBLE AND NOT GIVE SOLUTIONS. I've sent MESSAGES TO SONY AND NOTHING. NOW FACE posted on The naughtiness THEY MADE A NOBODY AND ADVISE BUYING MORE NOTHING OF SONY. WILL DISCLOSE INCREASINGLY ON FACEBOOK AND INTERNET, THE BAD QUALITY AND DISRESPECT TO CONSUMERS THAT CALL NOW SHAMEFUL SONY

Posted on Jul 01, 2013

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I had the same issue. I removed the hard drive and pulled the ribbon from the hard drive (by accident). Once I finally got the ribbon back into the hard drive, I was then able to reformat the hard drive. this allowed me to videa and successfully upload the video to my laptop. However, once disconnecting the camera from laptop, I recieved the HDD formatting error again. this is my first and last time buying Sony.

Posted on Dec 11, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I AM FACING E:31:00 PROBLEM IN MY CAMERA SONY DCR SR-20-E
KINDLY HELP ME TO SOLVE
HIDAYAT QURESHI

Posted on Sep 21, 2013

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

The Hard drive has failed unfortunately. Have to replace the drive itself. Havent done it in a while but aI think I had it done in 20 min and the drive from sony is under $200.

Posted on Mar 13, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I too have faced the same problem. No HDD access error E.031. No use
i tried on my new Dell PC (anti-virus) fully protected computer but I could not manage to resolve the problem . the screen continues to show the error and all videos are photos are gone missing.

Posted on Nov 04, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I can not access the menu on my jvc everio gz-mz37u to reformat the hard drive and HDD error is still showing, please help.


Hi,
first of all my advice is: if you keep any electronics devices without usage for a long period, you must detach the battery/power supply.
in this case I think the hard disk may be faulty, if you can open the camera and takeout the HDD connect with an HDD dock connect the dock to your system, in normal condition your computer will detect the hard disk, if so you can save the contents to your computer or you can format it, if it is not detecting your computer it means the HDD is physically damage. please change it.

Mar 24, 2016 | JVC GZ Video Cameras

1 Answer

How can i fix error code E3100 for sony 60gb high definition hard drive handycam camcorder. The hard drive is full of videos i dont want to loose. It wont let me access videos or tranfer them.


sir,
this error code is related with the HDD, please connect with your computer and save all the files in a folder then format the camera using the computer, then ones more format the HDD with your camera. try it, with record.

Jan 24, 2016 | Sony Video Cameras

1 Answer

I formatted like disk drive my sony camcorder dcrsr65e via computer .now when i try to capture a video it shows format error.please tell what should i do.i need the camcorder urgently.


The computer format does not setup the drive properly. You must format the camera's HDD using the menu system of the camera. After you have the CAMERA do the format, then it will work.

Feb 28, 2011 | Sony DCR-SR65E HDD Camcorder

2 Answers

After I formatted using windows explorer Hard drive of Sony handycam ( HDR-XR500VE) message HDD FORMAT ERROR POPPING UP. How to resolve, please?


Hi,
You need to format camcorder hard drive through Format option in camcorder menu itself.
Please check camcorder menu and hard drive section for Format option, this will delete all files on hard drive and solve your problem.
Thanks.

Feb 20, 2011 | Sony Handycam HDR-SR1 HD Camcorder

2 Answers

E:31:00 Error Code on sony camcorder


Recently, I faced the same problem with a Sony XR-155 camcorder while being on vacation. Fortunately, I managed to recover my videos. First, make sure that you as little as possible to the hard drive in the camera menu, so I would not recommend to rebuild the image database or to reformat the drive.


Connect the camera to your PC in the same way that you would usually do. When I tried to access the drive in Windows Explorer, I got a message that the drive was not readable and needs formatting. You do NOT want to do that. I decided to make a full backup of the drive first, so that I could safely fiddle around later on.


The program that I used is Paragon Drive Backup. It gave me a few error messages during the back-up, which I all ignored, and after about 1.5 hours the copy was ready. The next step was to mount the image as to a free drive letter. I figured that I would need some kind of data recovery tool to extract the data, but to my surprise, the mounted disk image was readable in Windows Explorer as if no problem had ever occurred. Luckily, I was able to extract all of my videos from the camera in this way.


Of course I do not know for certain whether this technique also works in your case. For instance, it could be the case that the code E:31:00 is a generic HDD error message and therefore, it might be the case that your camera has a different problem than mine had. However, I think it is worth the shot to try to recover your data in this way (I assume Backup & Recovery 10 Suite does the same trick, a demo version is available on http://www.paragon-software.com/downloads/home/).


This procedure of course does not fix your camera (what I understand from various massages across the internet is that you should send it to Sony to get it repaired), but at least you might be able restore your data. I hope that you will be successful, good luck!

Jan 11, 2010 | Sony HDR-XR100 AVC Camcorder

1 Answer

I have a Sony handycam DCR-SR47 I turn my camara on and it doesn't work. it says format error 52


Camera Hard Drive got some error and needs to be formatted through camera menu format option.
All data on Hard Disk will be deleted by formatting it.
.

Oct 23, 2009 | Sony DCR-SR47 Camcorder

3 Answers

Hdd problem


hi simply format it, formatting the HDD works almost every time with a error like that.

Mar 31, 2009 | Video Cameras

Not finding what you are looking for?
Video Cameras Logo

Related Topics:

10,742 people viewed this question

Ask a Question

Usually answered in minutes!

Top Video Cameras Experts

kakima

Level 3 Expert

96683 Answers

Larry Stiles
Larry Stiles

Level 2 Expert

286 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Video Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...