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I have a HP J6450 and having a problem with getting the scanner working. If I could get help with that. Thanks Carol

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It seems like there is something wrong with your scanner drivers. One thing you can try is to unintall all drivers from Add/remove program and reinstall full package from HP website link
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-62866-1&lc=en&dlc=en&cc=us&lang=en&os=228&product=3635399

Hope it helps !!

Posted on Oct 02, 2008

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