Question about Vivitar ViviCam 5386 Digital Camera

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Lens Error When I turn on my vivicam 5386 camera, I get "Lens error" message and then it turns itself off. I have only had camera for less than a year. what is the warranty & where can I go to have it repaired? Thank you. Cindy Mullen (505)891-8363

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This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Feb 22, 2010

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1 Answer

My Camera lens trys to open but wont.


Lens stuck, is common defective that need new lens unit replacement or just repairable.

Causes of a Lens Error: There are a number of ways with which a lens error can be caused. Particulates might have managed to get into the mechanical bits that allow the lens to retract, a purely physical interference with the lens mechanism. If the camera was dropped, especially while the lens was extended, there's a pretty good chance something might have been knocked loose, such as the guide pins upon which the lens withdraws and retracts.

How to Repair a Lens Error: As scary as a lens error might seem, there are some easy fixes. Before trying any of them out, however, first take a good long look at your camera warranty and maybe have a chat with the company. If the lens error will be covered under the terms of the warranty, go for it. Even some of the simple fixes mentioned below might void the camera warranty. Frankly, however, it's unlikely that a lens error will qualify for the warranty.

Additional details could find in this article link: fixing-lens-error-on-digital-camera.html


Keep us updated.

Jun 03, 2011 | Vivitar ViviCam 5386 Digital Camera

2 Answers

LENS ERROR, LENS COMING OUT, THEN GOES BACK AGAIN WITH A LENS ERROR SHOWING ON SCREEN


Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful. Please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

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1 Answer

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hello.

One of these reasons Causes the Problem:
  • Usually it's sand or grit interfering with the lens extension mechanism.
  • camera's been dropped with the lens extended.
  • he camera has been powered on, but the lens had been blocked preventing its extension.
  • the battery ran down with the lens extended
In Order to do somthing about that read this article.

Do It Yourself Digital Camera Repair: Fixing a Lens Error ona Digital Camera.

Thank you.
Good Luck
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Stores will often also have picture printers that can read the SD card.

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