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A second line isn't needed, this wouldn't cause blank pages to be printed. This could cause fax's not to be received if the line is in use. There could be 2 causes of blank fax's. Either the obvious which is the person sending the fax is faxing the document the wrong way up. Or the fax board on your copier has a malfunction. Because of the copier's age, this seems likely, although i hope not. hope this helps.
Try to send a test fax to HP's fax-back line: 1-888-HP FAX ME
You can send a blank page and if they receive it they'll send you a fax back confirming it. If you can send to HP then whoever you tried to fax to earlier is having an issue or the number you have is wrong.
If you cannot send to HP then there's an issue with your line/machine. You would then start troubleshooting by hooking up a phone to that jack you have your Epson plugged into and seeing if you get a dial tone.
your unit has a fax installed in the unit. Look at page 29 in your manual it will show how to send and receive a fax. send a fax page 29 receive a fax page 32 print reports page 33
feature purpose 1 Phone Hook: the green LED in the shape of a phone indicates that the fax line is in use when lit. 2 One-Touch Speed-Dial Buttons: use to access the first 6 speed-dial entries. 3 Auto Answer: when the green light is on, fax transmissions will automatically be accepted. 4 Speed Dial: use to access speed-dial numbers that have been set up from the front panel or with the HP Director software. 5 Redial/Pause: redials the most recently dialed number when in the ready state. Inserts a pause (hyphen) when in the dialing state. 6 Keypad: use to dial fax numbers, and enter numbers such as the quantity of copies or percentages when reducing or enlarging. You can also enter text using the keypad for fax header, use speed dial entries, and specify menu items. 7 Fax Resolution: use to set the fax resolution to Fine, Standard, 300 dpi, or Photo. It will remain at the most recent setting until changed. 8 Start Fax - Black: starts a black and white fax. 9 Start Fax - Color: starts a color fax
There are a number of reasons for this. The basic ones are: 1. You are using a splitter to split the line between your fax and the wall outlet. These are NOT supported. 2. You may be using a phone line (RJ11) cable that DID NOT come with the machine.
These two reasons are probably the most significant reasons why the fax will not receive. Here is the link http://is.gd/1jC8H to the HP page for all things 3055. You should read the back of the manual for troubleshooting "Not receiving faxes"
Start with a fresh phone line, no splitter, directly into the wall outlet. If you can trace the wall outlet to another splitter in your basement or elsewhere in the house, then that is STILL considered a splitter, and is unsupported.
There are sensors in the document feeder that detect the width and length of the paper being copied or faxed. Try getting a can of compressed air and go nuts blowing all the dust out of the feeder, if you spray everything you can get to, you will probably blow clean the sensors. Just an educated guess.
If u have DSL modem ..u need to have a splitter for the fone line.....and then....the connections need to be right...
Phone line to splitter -splitter to Fax mech(Line Jack)...
Make sure ur answering Mech rings are set more than the fax mech...i.e (if ur answering mech is set to 3 then fax mech should be set to 4)....
If u r using DRPD(distingtive ring pattern i.e If u have one line and two numbers.....) then set double ring for fax and single for Phone or answering mech....or vice versa...