Vupoint FS-C1-VP scanner installed

Exactly the same problem. It used to work before, but now with SP3 and the latest driver, simply the PC does not recognize the scanner anymore, making it a very ugly paper holder on my desk

I can get the scanner to display the negative in Windows Explorer (it is a live enlargement, sort of like I'm looking in a telescope... but if I wanted a blown up negative, I could have just used my photo scanner. Photo Impression acknowledges that I have an OVT scanner, and I can click on "calibrate" and "acquire", but nothing happens at all. I got a "blue screen" once when I left the Windows Explorer "microscope" view on for a few minutes. I've tried removing the scanner in device manager and reinstalling drivers... to no avail. The have ZERO FAQs and T-shooting support on their website. Why are there so many problems and NO answers on this page?? Is this thing a piece of junk? What are we all missing?

I have a vupoint scanner. Worked fine initially. Now I cannot get the computer to recognize that the physical scanner exists. I've tried to reinstall the software. It seemed to be successful. Turned the computer off and back on. Plugged in the scanner and the computer did not recognize that a scanner had been attached.

I have the same problem. I am very frustrated!

Have installed software including driver but when opening PhotoImpressions program to begin scanning computer will not recognize anything connected to USB port. Displays OVT Scanner as default.

Same problem. It installed the first time but will not install again. Driver error.

not yet installed

I bought it and used in XP about a year ago but cannot now use it with XP; some driver is not now available or changes made to XP now prevent it's use.