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The "P" means that you need to add paper into the paper tray or in the manual feed tray. Odds are that you are getting a paper jam from the paper tray? I would try to fill the paper tray with paper & make sure the copier is on a level surface. You may need the paper feed tire's or you may have a paper present sensor broken? I would just use the manual feed tray. Good Luck
hello, sounds like there are many possible solutions for you machine, first with paper jamming, are labels going thru manual feed tray, or paper tray, it might be possible that mp feed roller needs cleaning or replacing. if paper tray, simple would be feed roller, clean or replace, if jams continue with normal paper from paper tray, the problem will be front door, i have yet to be able to repair paper jams when front door assembly fails. as far as colors, both drum and toner can cause this problem, if using 3rd party toner, this will also cause some color problems. sorry no real quick fix for this machine, i've tried.
Carefully inspect the paper path and find what stops the paper from moving. Sometimes there is a piece of paper, paperclip or staple stuck in the paper up turn. Usually the paper is wrinkled on that place after removal. Try manual feed (yes, there is manual feed tray behind that narrow long door in front between the paper tray and the toner access door) Clean the pickup roller. If it's worn out, try to remove it (there are plastic latches that hold it on place) and turn the rubber part in a way that non worn area covers the protruding part.
Using a cloth damp with water clean the feed roller. You will see it when you pull out the paper tray. If it starts feeding good it was a feeding prob.. If it keeps doing it look at the leading edge of the jammed paper for any signs of dings or bends. if you find any paper damage look in that area for what is causing the damage.
Thank you, Steven 805-520-3003
Could be dirty feed rollers. I am assuming you are selecting the lower tray as your paper source when you get the "P"
OK, so take out the paper tray. Remove all the paper and look for 2 felt pads on the metal spring loaded plate where the paper sits. Spray these 2 pads with glass cleaner. Wipe of the excess spray from the metal plate. Install the tray, select that tray as your paper source and hit the print button. You will get the "P" of course so just hit C then print again. Do this several times. What you are doing is having the feed rollers rotate against the pads and thus cleaning them. After you do this 5 to 10 times then remove the tray. Dab a dry cloth on the pads to dry them somewhat, add paper and re-install the tray. If the problem was dirty feed rollers then this will fix it. The other cause of your feed trouble could be a paper feed clutch going bad. This was somewhat of a common problem on these machines. You would need a service tech to get to the clutch, remove, clean, lube and re-install it. But only if the above procedure does not work.
You probably have a paper jam in the auto feed unit. Open the auto feed and check for bunched up paper and if you don't find any open the side doors and check for paper jams there. Let me know what you find.
Check to see if this happens when you use the drop down manual feed tray. If your printer works fine using the manual feed tray the problem is with your paper tray. Check to make sure it is set to letter size. I've found that sometimes the 'teeth' holding the paper stop on the paper tray wear out and when the printer goes to pick up paper, it pushes the paper stop out of position causing the printer to think it's using a different, much longer size paper thus preventing it from feeding all the way through. You'll probably need a new paper tray if this is the case.
Where is the paper jamming? Out of the paper tray or under the drum or in the fixing unit? Did you make sure you have the paper tray set up to the correct paper size and orantation for the paper in the paper tray and dose it happen at any other time and where is it jamed up at. Need more info.