Question about Creative Labs ZEN Vision:M Digital Media Player
My ZVM was sitting for a few months and then when I went to charge it by USB, there was the blue blinking light(near power button) with battery icon(top right corner of screen), and it would eventually power up momentarily while plugged in, but for many hours would never charge. I bought a new battery from ipods99.com since it was the cheapest route, and when I installed it and tried to charge it all I got was the blinking light(no battery icon or momentary power up).
I reinstalled my old battery and I still get the same with the battery icon and quick power up(only a few seconds this time). I'm not sure if I bought a bad battery or there's an HD problem or the motherboard. Has anyone had a similar problem? Is there anything I can do while it's powered up momentarily to check the problem. Thanks for any help.
this problem is due to the firmware. If you upgrade the firmware to version
1.62.02, this problem
usually will disappear. The older firmwares have problems in recognizing the
battery and allowing the battery to power the unit.
Here is what you'll need to do to save your Zen: you will need a charger for the operation. I recommend buying a brand new charger from the Creative Labs website or a used one here, instead of getting an aftermarket one off Ebay. Aftermarket ones tend to cause problems or fail to work altogether.
Plug in the wall charger and USB cable at the same time. Your Zen should power on when connected the charger. Once it is powered on, connect the USB cable to your computer.
If your Zen does not power on when connected to the charger, your unit is dead and its time to replace it or get the motherboard replaced via one of the Repair services offered on this website.
Download the firmware to your PC, then reboot your PC and connect the Zen via USB cable. Open the firmware icon to begin the download.
If the upgrade button on the firmware window is not available, it is also time to replace your motherboard due to corruption of a chip on the board.
Posted on Oct 04, 2008
I had a similar problem with my zen stone plus and it is worthless i got some one look at it and they said that it osn't the battery it is the player and to go buy a new player
Posted on Oct 02, 2008
Tips for a great answer:
Push the power switch up as far as it will go and see if the blue ring on the front of the player lights up.
The Fuze's power button is not a traditional button but a slider, so if you did not push the slider up all the way, this may be the only reason it was not powering on.
Reset the Fuze by pushing up on the power switch and holding it in the up position for 10 seconds.
Try to power on the Fuze again after it has fully rebooted.
Connect the Fuze's USB cord from the Fuze to a USB port on your computer.
You should see a yellow charging light illuminate and the battery symbol blinking on the Fuze's main display.
Once the battery stops flashing, the Fuze is fully charged and you can try to power it on again.
hope this helps
Sep 27, 2012 | SanDisk Sansa Fuze MP3 Player
Jan 28, 2010 | Sony E-reader Portable E-book MP3 Player
May 28, 2009 | Creative Labs Nomad Jukebox Zen Xtra MP3...
May 28, 2009 | Creative Labs ZEN V Plus MP3 Player
Mar 09, 2009 | Creative Labs ZEN Vision:M Digital Media...
Jun 25, 2008 | Apple iPod shuffle MP3 Player
Feb 02, 2008 | Creative Labs ZEN Vision:M Digital Media...
Nov 15, 2007 | Creative Labs ZEN Vision:M Digital Media...
229 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: