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Thomson DTI550 set top box problem

I recently pressed add new services on this set top box. The new services were added but the existing channel numbers were changed by the box. Channels numbered 1,2,3,4,5,6 etc. are now in the high 800,s. Is there any way to renumber these channels?

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  • Anonymous Oct 15, 2008

    I did exactly the same, tried to download new channels and lost channels like BBC, STV which are now sitting at 826 etc

  • Anonymous Oct 26, 2008

    The same thing happened to my receiver around August. I was about to buy a replacement. There doesn't seem to any way of editing the EPG.

  • dj427 Oct 26, 2008

    Exactly the same happenend on mine added new channels but now they are all over the place, bbc programmes in the 800's

  • Anonymous Oct 26, 2008

    Exactly as described by others, downloading new services re-numbered existing channels so that BBC1, BBC2, ITV etc are now three digit numbers instead of 1, 2, 3 tec.

  • Anonymous Nov 01, 2008

    I have the same problem - does anyone know a cure?

  • big_v2000 Nov 06, 2008

    yup - i have exactly the same issue.
    i'm about to take mine apart to see if i can reset it inside


  • pengir1 Nov 07, 2008

    Same problem as previous user's. Keep either replacing existing services or adding new services and smae problem occurs (i.e. BBC channels stored as 847 etc..., and other channels not assigned a programme number at all)'

  • debred1986 Nov 20, 2008

    i have the same problam, all the channels are now in the wrong order, numbe one is now 816 or something like that. Very hard to find channels you want to watch.

  • CYBER-DEMON Mar 21, 2009

    Add me to the list of people experiencing this problem! I've just had to set it back up and this happened.

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Hopefully those of you who still own their DTI550 had it operational this last weekend and picked up the download that fixed this? If not, it should be repeated some time soon. So don't throw your 550 away yet!

Posted on May 13, 2009

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I'm beginning to think that there will not be a download for the DTI 550. I've just searched the Thomson website and they say that they no longer offer support for these products in Europe.

It looks like it's destiny is the bin.

Posted on Nov 07, 2008

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The transmitter has been upgraded, go to go to www.freeview.co.uk web page, upgrades/downloads are coming out fo older boxes

Posted on Nov 07, 2008

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I have exactly the same issue and about to take it apart to see if there is a master reset inside.
I'll keep you all posted...

Posted on Nov 06, 2008

  • big_v2000 Nov 06, 2008

    Well I took it apart and there is no internal reset switch or battery.
    So I deleted every channel manually, pulled the power and auto tuned, but to no avail (BBC1 on 815 still).
    I then deleted Program 815 and tuned Program 1 manually on 490MHz. It found 6 new channels and added one (my missing BBC1 channel). Unfortunately, it added BBC1 to 815 again.
    I have no ideas now unfortunatley.



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