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The tape cleaning won't help this problem, it is alignment on tape guide and back tension, like you mentioned it had been service before after they fixed the lens cap issue, usually they connected to computer to adjusted may be they missed. So I sugges you to bring it back to them if it is still under warranty or direct to JVC and take the old tape, ask them to try it after they align this unit, DO NOT use tape cleaning again because you can see picture on the new recorded
that mean the video head is good
I hope that give you some ideas
1. Take out the tape - AND TURN THE CAMERA POWER ON 2. press the menu button (near the viewfinder) 3. Use he wheel on top next to the viewfinderto scroll through the choices 4. Choose "display setup" by pushing the wheel in 5. Choose "C. Rest" by pushing the wheel in 6. Turn camera off 7. Next time you turn camera on y ou should be able to view tapes and record. IT DID NOT WORK THE FISRT TIME SO I PUT MY FINGER IN TO TRY TO GENTLY PUSH BUTTON WHEN I TOOK THE TAPE OFF AND THEN TRIED SOLUTION ABOVE AGAIN, AND THIS TIME, IT WORKED. BUT PLEASE DONT INSERT YOUR FINGERS IN AS I DID TRY THE SOLUTION 2 OR THREE TIME IT SHOULD BE OK, HOPE THIS WORKS FOR YOU, THANKS AND CREDIT TO LABBER
just insert a brand new dv tape and let it record for 10 min.. rewind back to 5 min and start playing and do a repeated ff and rw you can see the black lines slowly going off..
all the best my friend
It sounds like there's a problem with the tape loading mechanism. The first thing you should try is seeing if the camcorder will allow you to run a head cleaner through it (probably not the problem, but something everyone should do regularly, but most people don't).
If that's not the issue, then it's probably something that you can't fix yourself. You should have information in the box that tells you where to send it to for repair.
I have the same problem with mine and trying to figure what is the problem. Like you I've used it minimal times and it sat for a while and now I can't record anything. I hope some knows how to fix it without it costing an arm and a leg.