Question about Epson Stylus Photo R320 InkJet Printer

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Epson R320 Paper Feed Problem

Hi!

I have an Epson R320 that does not feed paper well at all. It doesn't matter if it's 20# copy paper or heavier weight photo paper. It seems to "try" to snag it so it will feed, but it just doesn't. I get the red light and "paper jam" error. I realign the paper, hit the button and sometimes it goes the first time, and other times I have to do that 2 or 3 times before it "grabs".

I am wondering if there are feed rollers or something that I could use some alcohol on to clean or what? If so, where are they located and what do they look like? I have about 1200 pages to print and can't keep jumping up every 2 or 3 sheets to realign it.

Help please? Thanks in advance for any help.

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  • Anonymous Oct 05, 2008

    The same problem is happening to me only with 81/2 X 11 paper, plain or photo paper. 4 X 6 and 5 X 7 photo paper feeds ok.

  • KLudPen Jan 01, 2009

    Same problem....printer acts like it's going to feed the paper, but won't. I'm guessing their is an issue with the roller.



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Biggest POS in the world. Brand new and doesn't work right. Will never buy from this company again!

Posted on Nov 30, 2015

4 Suggested Answers

Ajkill
  • 2035 Answers

SOURCE: label sheets won't feed, jam

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.


good luck..

Posted on Dec 22, 2008

  • 68 Answers

SOURCE: EPSON STYLUS C4OUX

Please go to my website http://www.the-inkstore.co.uk . I have the latest version of SSC Service Utility to download directly onto your computer and instructions on how to use it, what to click on etc etc. Click any of the Epson links if you can't find it, everything you need to know will be there, including printer Firmware resetting which sorts out a multitude of problems.

The 'maintenance required' problem with Epson printers has absolutely nothing to do with which cartridges you are using, it is a built in page counter in your printer firmware, which has a different maximum amount for each Epson model. Don't listen to old wives tales and heresay, we are the experts and it's an Epson scam to cause a lot of people to pay for maintenance or throw their printers away.
I haven't found a model that can't be reset with the latest version of SSC Serve or the manual reset on my site.

For Epson RX500 users there is also a manual reset on my site, as the SSC Serve software won't do it for you.
When using the program & choosing your printer from the list, it may have a weird name with 'x' in the model number, this is because some configurations are for many models in a series. For example, the C46 will be listed as C4x as it is for the C42, C44 & C46 models.

I hope this helps all Epson users to overcome the Epson scam of page counting and locking out until you pay their dealers money for maintenance.

If you like what I've done for Epson users, please show your appreciation by spreading the word and perhaps buying your ink from my site.

Happy trouble free printing

The INK Store (UK & Europe)

Posted on Jul 15, 2008

edandgreta
  • 1 Answer

SOURCE: paper won't feed

My CX4800 developed the same problem. It was an excellent machine until then. I tried everything I could think of, and finally decided it must be the rather large feed in rollers at the right of the paper bin (one below and one above the paper) that had worn too smooth to pull the paper in. It works fine if I will give the sheet a "push" when it starts to go down - but who has time to stand there and push each piece in! It would really be nice if Epson would provide us with inexpensive replacement rollers and instructions for installing them. Guess they had rather we just buy a new printer - which I did, a CX7800, only to find that it will not take the heavy weight photo paper. :-(

Sorry I couldn't help more.

Posted on Aug 04, 2008

  • 25 Answers

SOURCE: The rollers do not "grab" the paper.

I would try a different kind of paper..

Posted on Mar 01, 2009

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Paper not feeding for epson nx400


Check the following:


  • If paper doesn't feed, remove it from the sheet feeder. Reload it against the right side, behind the tab, then press in the tab on the edge guide and slide it against the paper. Make sure the paper is not above the arrow mark inside the edge guide.

  • If multiple pages feed at once, remove the paper from the sheet feeder, fan the edges to separate the sheets, then reload it.

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