Question about Brother MFC-640CW All-In-One InkJet Printer

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Printer stopped printing

Where can I find the user's guide on line for the MFC 640 Cw printer?
The message on the screen refers me to the Troubleshooting and Routine Maintenance section of the User's Guide, but I lost the User's Guide.

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  • Anonymous Oct 03, 2008

    unable to print tells me to refer to the maintenence guide see troubleshooting.

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2 Answers

I have a brother mfc 3360C fax and it gives me error message 50.How do I reset the machine.


How to the Reset Purge Counter on a Brother Printer (With a Numerical Pad)
The 'Unable to Clean: Machine Error 46? message prevents you from printing on your Brother inkjet printer. It is especially frustrating when you realise there no reason why you can't carry on printing other than this message. Continue reading to find out what makes me say this and how you can rid yourself of this error.
This guide will deal specifically with Brother inkjet printers that have a number pad on the front of the printer. If you printer has a touchscreen as well as a numerical pad please see here. If however your printer does not have a number pad at all, the guide found here should be of use.

What is Error 46? 'Error 46: Unable to Clean' indicates that your Brother printer believes the ink absorber in the base of your printer is saturated with ink and any further printing could cause ink to overflow. How full this waste ink tank is has been estimated by monitoring how many pages your Brother printer has produced and how many manual/automatic cleans have performed. Sadly this is not a particularly accurate method of measuring how full an ink absorber is and the majority of the time your printer could prints hundreds of pages before there was any danger of any ink escaping. However getting the waste ink tank changed and resetting the counter can be an expensive procedure if you get a service centre to do it on your behalf. In many cases owners of Brother inkjet printers report the cost of the procedure outweighs the value of their printer.
With this in mind we suggest resetting the purge counter of your Brother printer using the method described below and continuing to use it until waste ink begins to overflow inside/outside the printer. This ensures you get the most out of your printer and can avoid replacing it until it becomes necessary to do so. I do however recommend you protect any surfaces around the printer should you decide to reset the purge counter to save any surfaces becoming stained with printer ink.
What printers will this reset work with? This reset procedure should be compatible with almost any Brother inkjet printer with a numerical keypad on the printer itself (and not touchscreen panel) and has been tested on every current compatible printer at our disposal. You can find a full list of compatible printers below:
Brother MFC-210C, MFC-215C, MFC-3240C, MFC-3340CN, MFC-3342C, MFC-410CN, MFC-420CN, MFC-425CN, MFC-5440CN, MFC-5840CN, MFC-620CN, MFC-640CN, MFC-640CW, MFC-820CW, MFC-235C, MFC-260C, MFC-240C, MFC-3360C, MFC-440CN, MFC-465CN, MFC-5460CN, MFC-5860CN, MFC-660CN, MFC-665CW, MFC-680CN, MFC-845CW, MFC-885CW, MFC-250C, MFC-255CW, MFC-295CN, MFC-297C, MFC-490CW, MFC-5490CN, MFC-5890CN, MFC-5895CW, MFC-6490CW, MFC-790CW, MFC-990CW, MFC-J615W, MFC-J220, MFC-J265W, MFC-J410, MFC-J415W, MFC-J430W, MFC-J5910DW, MFC-J625DW, MFC-J6510DW, MFC-J6710D, MFC-J6710DW, MFC-J6910DW, MFC-J825DW
If you have a printer with a numerical pad not covered above and find the purge counter reset works for you then please let us know so we can update our list.
Video Guide Purge Counter Reset Instructions Please note that some of the terms used below to describe buttons may change from one printer to another. For example:
  • START may be down as MENU or SET on your printer or be a green button
  • STOP may be referred to as EXIT or a red button
Before you begin the reset procedure your Brother inkjet printer needs to be in maintenance mode, but depending upon the model of your printer the method of doing this will vary. For most modern Brother printers please try the following:
  1. With the printer turned on and ready to print remove the power cable from the printer (or turn the printer off if you have a fixed power cable).
  2. Hold down MENU/SET/START and re-insert the power cable/turn it back on.
  3. Keep the button held down until the screen reads MAINTENANCE.
If your screen does not now say MAINTENANCE it will need to be put into maintenance mode using one of the two methods below:
  • Printers with a built-in Fax: Hold down MENU/SET/START and quickly press * 2 8 6 4.
  • Printers WITHOUT a Fax: Hold down Menu/Set and the Black Start key before pressing the UP arrow four times.
Now your printer should say MAINTENANCE on the screen and you are ready to begin the process of actually resetting the purge counter.
  1. Type in 80 using the numerical keypad.
  2. Use the DOWN key to locate the purge counter. eg. PURGE0060025
  3. Use the number pad to enter 2783 (this should zero the numbers after PURGE).
  4. Press STOP/EXIT to return to the first stage of maintenance mode.
  5. Press 9 and 9 to exit maintenance mode.
Your purge counter is now reset and you can now resume printing as normal. If however this has not cleared the error message I advise going through this guide again following the instructions to the letter. If the error persists please let us know.
I hope you have found this guide useful. If however you have anything to add or any further questions please don't hesitate to let us know in the comments.

Jun 02, 2015 | Brother Printers & Copiers

1 Answer

Brother printer LC61 has stopped working, screen says consult user's guide for trouble shooting and routine maintainence, no longer have the guide. Unplugged it and it didn't help.


Brother has documentation for many of their printers here: http://www.brother-usa.com/support/#.Tt73V1Yb1G8 . Select the type of printer and then the model.

As far as I know, LC61 is the first part of the code for the cartridges that several Brother multi-functional ink jet printers use. So please add a comment with your printer's model number for additional help. Also include if the screen message is on your computer or the printer itself. Please give details of the problem as well (an error code, details of whether you were printing from a networked computer or a device directly connected to the printer or scanning a document, or just turned it on).

For example the MFC-490CW uses the LC61BK, LC61C, LC61M and LC61Y cartridges. The direct link to the manual for this printer is http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_490CW_EN_1773.PDF .

Dec 07, 2011 | Printers & Copiers

1 Answer

I'm getting the error message Unable to print. check user guide on my brother mfc 210C all in one printer. I don't have my user guide. Please help. Tiare'


Unplug the printer from power cord.Press and hold the "menu" button, then plug the device.You'll see on the LCD screen a "machine error" code.If this code is 40,41,49 or 4F the print head is defective.If the error is 48 -defective print head cable or circuit board.If the error is 50 or 51 there is error in Purge unit and printer require service.If the error is 46 the waste ink tank is full.Follow this:
Enter 80, then scroll down with the arrow down (round) key. You'll find an entry listed as purge count. If number is over 6000, enter 2 7 8 3.This will reset the purge count value. Then restart the printer, hopefully without the annoying cannot clean message.

Nov 17, 2009 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

Unable to clean refer to maintenance guide 46


Hi

Thanks for using FixYa. Printer error 46 indicates that the ink absorber pad is full and required to be replaced by an authorized engineer. To resolve the issue please contact Brother Customer Service from "Contact Us" on their website—

Error 46 solution

Please do rate the solution and revert for further assistance.


Thanks
Rylee

Aug 09, 2009 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

Printer wont print black


did you try the 'cleaning' function yet?


Oct 28, 2008 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

Brother MFC 9420cn "unable to print see troubleshooting...users guide"


ctstore,

Your unit requires replacement of its maintenance kit. You will not be able to do this by yourself unless your are a technician, which I assume you are not. The cost for this repair will not be cheap, you are going to be up for over $500 and you need to do it through a brother warranty service centre.

Gremlin11

Sep 25, 2008 | Brother MFC-9420CN All-In-One Laser...

1 Answer

Printing after being on same phone line as printer/fax


This link will open the Users Manual, but you will need a PDF viewer such as Adobe Reader or Foxit Reader in order to open it.

Go to page 12-4 in Chapter 12, Troubleshooting and routine maintenance. Follow the actions recommended for the Unable to clean error message (and the four other Unable to... error messages).

Jul 04, 2008 | Brother MFC-3240C All-In-One InkJet...

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