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adam k Posted on Dec 11, 2011

Printheads hit paper when printing causing a paper jam on hp 3000 cp

Have to hold onto paper as it feeds out so as to stop it from hitting paper.

5 Related Answers

Anonymous

  • 3422 Answers
  • Posted on Jun 18, 2008

SOURCE: hp psc 1315 paper jam

Hi,



. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

2.
Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

3.
Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

4.
Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

5.
Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

6.
Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

7.
Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

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Anonymous

  • 1 Answer
  • Posted on Jun 21, 2008

SOURCE: Printer will not feed paper

I have this problem only when i try to print from my computer and i have the solution: disconect all usb devices from your . computer except the printer.

Anonymous

  • 34 Answers
  • Posted on Apr 27, 2009

SOURCE: LSU error message

Hi,
Remove the jammed paper. Unplug the printer from the mains and PC. Inspect the rollers, etc for tiny paper piece(s) that may be stuck, or other debris. Try to clean rollers and make sure they are dry.
Keep printer unplugged for about 2 minutes and replug and try a test print.
Also make sure that you have waited long enough for the printer to heat up before giving a print job.
Finally, it could be an issue with the paper sensor. If this is the case, you will probably have to take the printer in for servicing..

Anonymous

  • 3278 Answers
  • Posted on Jul 06, 2009

SOURCE: I have a Lexmark X2690 printer that is 3 months

From Lexmark support:

1. Make sure:
· You use paper designed for inkjet printers.
· If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.)
· The paper is not used or damaged.
· If you are using specialty paper, you follow the instructions that came with it.
· You do not force paper into the printer.
2. Before loading paper the first time, slide the paper guides out toward the edges of the paper support.

3. Load the paper vertically in the center of the paper support, and adjust the paper guides to rest against the edges of the paper.

NOTE: Check inside the printer to ensure that all the paper is removed. Any small pieces of paper left in the printer will continue to cause paper jams.

In addition,

Paper jams inside the All-In-One

Step Action 1 Press the pattlnk_5152006_1334-power.jpg button to turn off the All-In-One. 2 Lift the scanner unit. 3 Snap the scanner support into position to hold up the scanner unit. 4 Firmly grasp the paper, and gently pull it out. 5 While lifting the scanner unit, press the scanner support back until it slides into the slot, and close the scanner unit. 6 Press the pattlnk_5152006_1334-power.jpg button to reset the All-In-One.

Hope this helps.

Anonymous

  • 72 Answers
  • Posted on Jul 22, 2009

SOURCE: HP deskjet F380 - 'status: paper jam'. There is no paper jam!

Unplug the power cord and while doing that make sure printer is powered on i mean do not turn off the printer using the power button. When you unplug the power cord than press and hold the power button for 30 seconds. Than release the power button and connect the power cord and then try to print.

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