Question about Kenmore Elite HE4 Electric Dryer

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Back outside wall of dryer is burning

We have the Kenmore 417 dryer, about 9 years old. Lately the laundry hasn't been getting dry. After finding that lint was getting through a bend in the filter (different, though possibly related problem) and emptying out a huge wad of lint, here's what's happening. The dryer barrel heats up for the first 5 minutes or so. After that the barrel no longer heats, but the back side of the unit is extremely hot and even shows a burn mark. Does this sound like a timing or sensor problem, or is the motor fried from when it was blocked by lint? Thanks!

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  • sehjones Oct 03, 2008

    Unfortunately we've done all that and the dryer still isn't functioning properly, which is the reason for the question.

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Hi. thanks for the question . pull dryer away from the wall. remove venting .clean venting to the outside. remove back panel. clean all lint first. cut power to te dryer . try again thanks the appliance doc. positive feed back .thanks the appliance doc

Posted on Oct 02, 2008

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I have a kenmore 417 stacked washer and dryer that works but the dryer is slow to dry and the washer makes a squealing noise. what can i do to fix both?


Hello there Brian and welcome to fixya
Slow drying is a fairly common issue with dryers that are a few years old the most commmon problems is due to the following
Please check each one of these very close ok
Vent Frequently there's an obstruction in the vent duct from the dryer to the outside of the house. For the dryer to heat properly, the duct must be clean and clear of lint or any other substance. Heating element Your dryer's heating element may be partially burned out. If it is, your dryer still heats, but at such a low temperature that it takes three or four times as long to dry the clothes. If the element is partially burned out, replace it. To determine if the heating element is burned out, watch the part testing video at the bottom of this page. Internal ductwork Your dryer has some internal ductwork. If it gets clogged, your dryer can't dry properly. In most dryers, to get to the internal ductwork to clear the clog, you have to substantially disassemble the dryer. A quick way to check for internal clogs is to remove the lint filter and use a flashlight to inspect the inside of the duct. If it looks clogged and you can't clear it using your vacuum, contact a qualified appliance repair technician. Cycling thermostat Although this isn't a common problem, one of the thermostats that controls the temperature in your dryer may break and cause the dryer to heat poorly. If so, you need to replace it. The thermostat is usually a small, round, black device mounted to an oblong steel plate. The plate is mounted to the internal ductwork with two screws.

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