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Locked on `paperjam

On first card thro`pass-.card was stopped by object behind printer.object removed but printer detected paper jam. no damage to card or jam in printer but after off/ on printer still displays `paperjam` even after long power off.no function from any button - cannot clear the state.
edward 367

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  • edward367 Oct 06, 2008

    this site fails to respond to the fact that I did not ask for help with tv

    only for help with a printer. the advice given did not fix the problem

    the printer is now at a repair shop.

    Edward.

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I do not need the premium plan . please understand. I DO NOT HAVE A TV PROBLEM.
my request was for a problem with a canon printer . your suggestions were of no help . it is now in the hands of a repair shop. I trust that you will not charge
for the uncuccessful attempt .
Edward.

Posted on Oct 06, 2008

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Posted on Jan 02, 2017

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Protect yourself from shock by disconnecting the power cord from the back of the Canon printer.

Unhinge the back access panel of the printer. .
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