Question about Xerox Office Equipment & Supplies
That is a software processing error.
Do you have it set up as a printer? If so, try removing the print cable and power it on that way.
If that doesn't work, you need to have the firmware reloaded. That can only be done from a laptop with Xerox software on it.
Posted on Oct 03, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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