Question about Bose SoundDock Digital Music System for Apple iPod - White

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Nothing happens 2 months old sounddock all of a sudden doesn't seem to get any power,tried disconnecting cables,battery..help.doesn't work with ipod,neither computer,no lights..

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  • Anonymous Mar 16, 2009

    I had my sounddock for one day now no power

  • Anonymous Mar 19, 2009

    i have the same issues.

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  • 17 Answers

If you wanted to fix it you can look at ridax pcbs (if the connections are broken), but there a littleover $50+ for the part. But I'm currently buying broken sounddocks, so if youwant to sell it contact me at

Posted on Apr 10, 2009

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I just purchased bose sound dock series 2, it does not play without electric power after charging for over 9 hours. Could it be the battery is dead? my serial no 04937191222080IAE. Plese check for...


Go online to Bose, contact customer support and the technical department for answers, or take it back to the place of purchase and request a exchange.

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Hi,
I have the same problem with mine. Called Bose Belgium and waiting for answer but it seems there's nothing to do.
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I put my new iphone 3GS on my sounddock 2 and it worked for one track. The whole sounddock has now totally died. I've tried it with 2 other ipods and still not working and changed the fuse in the plug. ...


You probably have a broken docking connector or bad power supply. Contact www.invebo.com to get a replacement board. It takes minutes to fit. They also sell the USB charge upgrade to enable you dock to charge the IPHONE on the Soundock original.

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Jul 03, 2009 | Bose SoundDock Digital Music System for...

1 Answer

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The only 2 possibilities are: 1. The power supply IS bad and needs to be replaced. (not the cord, but the supply itself) 2. The 4-prong power supply plug at the back of the SoundDock isn't connecting properly (try flipping it upside down, or making sure "DC power" is written on top if it's a later version.)
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i did the same thing.... i worked for ccity and when we were closing they were about to throw away the display soooo it found its way 2 my car... there was no power port... call bose and go through the automated bs and tell the customer service rep ur power cable died and u tested "ur friends power cable" and it worked fine... tell them u need both parts and if its like my item it should still b under warrenty and they will ship it for free. if not u can just order the parts.

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Well, there really was nothing to it.
I let it dry out for the rest of the day and it went back to normal, thankfully.

:) Juliyana.

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Had the same problem, worked just to rotate the power cable into the back of the sound dock. Printing on the plug goes on top. It worked like a gem, after trying new batteries, resetting, etc...it was just an incorrectly placed plug!! Thanks for the help!! Listening now to some great music!

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1 Answer

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If the unit is only a few months old, returnit for warranty repair or exchange. A power fail should not effect it. Try unplugging it for a few hours to force a system reset. If that fails to resolve the problem, have it serviced under warranty.

Dan

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1 Answer

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Maybe you need to wait a few days for it to work again, or maybe you can replace the disk drive.

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