The touchpad is not working/cursor won't move- can not get a response from any amount of pressure, tap, drag, etc. The cursor if stuck in the middle of screen. Tried restarting several times and am unable to download from Synaptics.com without errors interrupting. The touchpad feels warm/near hot to the touch also. Everything else appears to be normal.
The warranty is long expired. Gateway online tech told me to do a recovery but that seems a bit extreme for a stuck cursor.
Should I recover? Is the touchpad something I can replace (myself) or is that necessary at all? Is there anything I can do? :(
P.S. I'm not very computer savvy, so the simpler the explanation, fix or whatever- the better :)
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Adjusting the touchpad sensitivity on a Gateway laptop lets
you fix and prevent annoying touchpad problems.
Often the touchpad is accidentally brushed while typing,
which causes the cursor to move out of place.
Or you may find yourself having to tap too hard or too often
on the touchpad to open windows and programs.
These problems can be fixed by simply adjusting the
touchpad's sensitivity settings.
Click the "Start" button and double-click "Control Panel."
Double-click "Hardware & Sound" and choose
"Mouse" to open the mouse properties box.
Choose the "Device Settings" tab. Highlight
"Synaptic Touchpad" in the Devices box by clicking on it. Click the
"Settings" button underneath the Devices box.
Choose "Sensitivity" in the properties settings
Click "PalmCheck" to adjust the sensitivity of
the touchpad to accidental brushes against the pad while typing, which causes
the cursor to move.
Click and hold the pointer to adjust the setting on the
Click "Touch Sensitivity" to adjust the
sensitivity of the touchpad to tapping.
Click and hold the pointer to adjust the setting on the
A higher rating on the scale means less tapping pressure
will be needed.
Acer laptop computers come with built-in touchpads to control cursor movement onscreen. Depending on the sensitivity and settings of the touchpad, it may register undesired motions as mouse controls, causing the cursor to jump erratically. The software drivers that Acer includes with its systems have sensitivity options that help alleviate this problem and ensure that only deliberate touchpad motions and taps cause the cursor to move.
Click on the Start menu and open the Control Panel. Choose an "Icon View" option from the "View by" dropdown menu, then click the "Mouse" icon. Navigate to the "Device Settings" tab and click on the Synaptics device in the list. If you have installed and use custom software other than a Synaptics application for controlling the touchpad, select it instead. Click the "Settings" button. Click the "+" symbol to expand the "Pointing" section in the left frame, and then the "Sensitivity" section. Click on "PalmCheck." If you have replaced the Synaptics drivers, the menu may use a different set of options. Click and drag the bar to the right, closer to the "Maximum" setting. An increased PalmCheck setting will help decrease cursor jumping due to accidental palm activations, a common occurrence when typing. Click on "Touch Sensitivity." Click and drag the bar to the right, closer to the "Heavy Touch" end. This will ensure light brushes by fingers or accidental activations by other objects will not cause the cursor to jump. Click "Apply" to test the settings, and "OK" when satisfied to save the changes and close the window.
When you tap your touchpad it acts the same as a left-click action. accidentally skimming the touchpad when typing can be interpreted as clicking your cursor. If your cursor was over a different window than the one you were typing in, then you may have accidentally clicked out of the window where you were typing. When typing try to place the cursor past the very end of your text and then if you accidentally bump the touchpad it won't mess up your work. please rate my response!
With most touchpads you hold down the left mouse button to select then move the cursor with the other hand by pressing a finger on the touchpad and dragging it.
Be sure your touch pad is not disabled - usually a button near it with an indicator LED.
Use "tapping" to do the left click if the button isn't working. You can click, double click and drag things around using just the touch panel. Position the cursor on the icon you want to select and do a quick "tap" on the touch panel, the icon will become selected, equivalent to one click. To double click, double tap. To drag things around, do a tap and quickly tap again without lifting your finger and move. It takes a little practice but you'll get used to it. Also the touchpad software has some settings that will let to configure the sensitivity and time between taps among other things to adjust the movement to your preferences.
I use to work at Circuit City...this is a manufactoer problem. Contact Acer (http://secure2.tx.acer.com/FixMyAcer3/FixMyAcer.aspx) that link will ask for your s/n and should give you a number to call the support and have them send the unit in. Im sorry this happend to you but Acer knows about this prob and hopefully will ship you a new mouse...at which ask on here and I would love to help you replace the mouse.
On my acer all I have to do is press function F7,
Function is the button with 'Fn' on it. I am not sure if that works for HP, but its worth a try. Also, is there a switch near the touchpad? Sometimes there is one that switches the touch pad on and off. You can also try other Fn(function) F1 or Fn F2 etc. and see if one of the other "f" buttons work.
I hope this helps, let me know how you made out.