Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

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Kodak ESP-3 Will not print calibration page. It goes thru the motions, spits out blank paper. This is supposed to happen prior to connecting to computer or installing software. Tried two printheads

I have bought two of these ESP-3 printers in the last year with the same result! Neither of them ever get thru the first stages of set-up per their instructions. First printer returned for refund after two weeks of working with it. Bought second one a week ago along with new computer, same result. Steps state to remove all the tape inside the machine, install the printhead, install both ink cartridges, power up and let it go thru all it's monkey motion then wait for the "no paper light to flash"! This never happens. I get a "C" flashing in the LCD display which is supposed to indicate that it needs calibration. I then insert paper into the printer as stated, press the "copy/resume" button and it is supposed to print out a calibration sheet, ie, waste ink! It goes thru all the motions of printing but spits out blank sheet of paper. I have given up on Kodak tech help from El Salvador or wherever it is. I find it hard to believe that I have received two bad printers in a row, something else is wrong and it is in the instructions on the sequence of operations I think? I had to click on the Easy Share 5500 printer to get this message sent. My printer is the ESP-3! Please help!!! Regards, Dennis.

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  • Anonymous Oct 05, 2008

    The ESP-3 just spits out paper then jams. I turn off the printer then turn it back on. The paper is ejected. Cleared of all paper it shows a E in the led window.

  • Anonymous Oct 23, 2008

    I have exactly the same problem. I cannot return mine, however, so if anyone finds a solution to this problem please let me know.

  • TAP2 Oct 25, 2008

    I have been messing with my printer for about 1 month now, talked to tech support and it won't even calibrate my page! I did buy new print cartridges and everything and still no luck!

  • cuervo2008 Nov 06, 2008

    I have the same problem. I went through 2 set of ink cartridges and nothing. Sux!

  • Anonymous Nov 28, 2008

    put new refills in but won't print........just spits out blank paper, and i keep getting a page that says printer is not working.duh!!!!!

  • Ardcomp Dec 15, 2008

    What a POS

  • Keln Dec 25, 2008

    Just got one of these ESP-3's today. Goes through the whole start-up deal and spits out blank pages. I've tried the troubleshooter on Kodak's website, but to no avail. The ink is visibly wet on the it's not a dried ink issue.

  • Anonymous Dec 29, 2008

    I purchased the Easy Share AIO 5500 in April, 2008; the printer (minus the printhead) was replaced July 22, 2008. There was still trouble so a replacement for the printhead was sent. It is now not printing--just shooting out blank paper. This is a major disappointment and complete work process stopped. I plan to contact the techs again, write letter to chief officers and Best Buy where I bought a 2 year warranty policy.

  • mistergravel Jan 08, 2009

    We had the same problem. Called help line the guy did not have a clue what he was doing. Wasted all my min. and time for what? Kodak if you don't how to manufacture a printer that works find a new line of work.

  • ahono Jan 11, 2009

    same problem with kodak ESP 3....calibration doesnt function, just spouts blank paper ,im surprised that this is going on with such a big brand name!!!!! This is not terribly useful,with a hit and miss product,as others have had no problems.........presumably???

  • Anonymous Jan 23, 2009

    It's great for photos, but try printing double sided articles with a lot of pages. You will never get it to finish without messing up.

  • lee1001 Jan 25, 2009

    Printer will not install, keeps telling me printer needs to be calibrated. Please help me too. Thanks Lee

  • angelalostin Jan 30, 2009

    This thing will not callobrate and get nothing not even begging this thing to work!!!! NOTHING!!!! @#@@$#*** I hate this thing!!!!

  • Anonymous Mar 22, 2009

    I have the exact same problem except that I don't even get the flashing E that is supposed to show up. I have tried to get it working for months, only trying every now and then. I finally decided to skip that step and every time I press print to calibrate it, it gets a paper jam. I have no idea what is going on with this printer but I sure wish Kodak would get their act together.

  • Anonymous May 13, 2009

    dell photo aio 926 printer goes through motion of printing , but spits out blank sheet


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I have severe and often different problems with my Kodak ESP-3 printer. Sometime it`s banding of the colors, then I`ll align the printhead and I`ll have a color problem or no color at all. I just talked to Kodak Customer Service by phone, 11 a.m. PST. After a few automated questions I had a live operator in less than 3 minutes. The service tech went thru some diagnostic steps with me and the printer and after about the 5th step determined I had a faulty printer head. If the green on/off light keeps blinking when it shouldn`t be, that is a sure sigh of faulty printer head, it means the printer is not recognizing the head. Kodak seems to be very aware of this problem and are sending me a new printer head UPS, free of charge. After reading some previous reviews I`m suprised how good the customer service was. Maybe I just called at the right time and got lucky.

Posted on Jan 29, 2009

  • kmdj Feb 24, 2011

    I have the same problem with my Kodak ESP-3 printer. The first time I called customer service, they sent me a new printhead free of charge. I just called them again for the same problem and they told me I would have to buy a new printhead for $31.00. If I have to keep buying printheads, I will end up spending more than what I paid for the printer. Not worth it.


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Yes contact Kodak as you may have faulty printhead, I purchased a brand new 5500 AIO and out came blank paper I got in touch with Kodak, they sent me a new printhead, both ink tanks and sample photo paper all Free and by overnight air. Think Kodak knows a lot of faulty printheads out,so contact them.

Posted on Dec 18, 2008

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FYI The printheads that were manufactured for the kodak printers were in a factory in America when they realised the printheads were getting too hot. As a result over half the printheads they produced do not work thus the amount of well known problems with the 5100, 5300, ESP3.

The only way to fix the problem is to contact Kodak and they will send a new one to you along with a free set of inks as a kind of compensation.

Hope this helps!

Posted on Oct 24, 2008

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SOURCE: change printhead in 5500

To change the printer head on the Kodak 5500 AIO printer, you will need to do the following:

To remove the old printer head,

  1. Power on the printer.
  2. Lift up the lid to expose the printer head.
  3. Once the printer head moves to the middle, where you can get at it, then unplug the power cord to the printer.
  4. Remove the ink cartridges.
  5. With the printer head now empty, run your finder along the underside of the top of the printer head, all the way to the left side of the printer head.
  6. Push up with your finger where there is some give, and the shroud that holds the printer head will release the head.

To install the new head,

  1. Simply put it in place, and push forward with your finger on the sticker that shows a finger pushing on a sticker, and you will hear and feel it click into place.
  2. Reload your ink cartridges, close the lid, plug the printer back in and you're done.

Posted on Jan 07, 2009

  • 25 Answers

SOURCE: need instructions for putting in a new printhead

Hello ahieser,

To remove the old printhead, you need to remove the ink cartridges first. And then remove the printhead by pushing the button at the top of the printhead while disengaging it from the carrier.


Posted on Nov 12, 2008

  • 4 Answers

SOURCE: Directions to remove "defective" printhead" for ESP 9-All In One

Call 1-800 421 6699 for the support
if you having problems in your printter
call us

Posted on Feb 10, 2009

  • 285 Answers


Remove both cartriges and on the top left there will be a button. Push and remove the printhead. Net, take the new one and insert it, pushing on the thumb picture. Reinsert cartriges and align.

Posted on Jul 03, 2009

  • 1 Answer

SOURCE: Replaced printhead and ink cartiages on a Kodak ESP.3

I had the same experience with Kodak when I called to get help with my printer. The tech was extremely hard to understand. After several times of trying to get assistance that I could understand, he hung up on me.I finally got them to send me an additional cartridge to replace the ink I had used trying to remedy the problem. I contacted the company and explained what happened. They have not even tried to contact me.Now it's doing it again. I'm finished with Kodak. I'll just take my chances with another company. Hopefully they will appreciate my business which Kodak obviously doesn't.

Posted on Jun 29, 2010

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