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I want to scan in colour and the current settings will not allow me to do so. How do I overcome this problem?

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Hi,

provide more information what model you are talking about?

Posted on Oct 05, 2008

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You have a magnetic interference problem. First, have you put any magnetic objects like speakers near the set recently. They will cause this. Turn the set off at the wall and wait for 15 mins for the PTC device that turns on the degauss coil to cool and operate. It is the loud burst of hum you here when you turn the set on from cold.

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My HP Photosmart C4280 doesn't give correct colours when scanning


You can usually calibrate your printer. When you first get your printer you may have to run through tests. One of them is where you print out a sheet with multiple colours on it and you then scan it to calibrate the scanner.Scanning will rarely give a perfect representation of the actual photo or image but if you do calibrate it may solve your problems.

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When scanning with the native scanning software, the scanner runs very fast but file size is huge. When I use Adobe 9 to scan, my files size is much smaller but the scanner pauses after each page. I need...


I would expect the problem with the Capture perfect fike size is down to the compression chosen for the output file. Ideally black and white inahes should be Group 4 TIFFs and Colour or Greyscale should be JPEG. Alternatively you may want to check the scanner is set to 'scan ahead' in the twain settings in Acrobat. If it is set to anything else the scanner will slow down to allow the PC to process every image. With 'Scan Ahead' turned on the scanners memeory buffer the PC speed a little giving you faster scanning.

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Yes scanning color is possible, below web site allows for download of operator manuals and recommended media /paper types
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Would like to add the scan option to the copier on my own


If the products are available for your machine, you will need to add a computer interface unit and associated software. You will likely have to have a tech install and set up the interface, your own IT people can set up the computer side if you have people on staff.

Look at the cost of the upgrade verses the cost of replacing with complete equipment, as the set up and connection to your network would be included in the purchase price on the new unit. (If you are a good negotiator) and none of this is included when upgrading your current unit.

Also the systems are constantly improving, the new units have colour scanning on black and white copiers, although it doesn't print colour, it increases the usefulness of the scan feature.

Hope this is of some help.
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Set up the copier to the settings you wish to use. In the Utility menue there is an area called "Default Setting" (?) selecting this will give you the current settings as default, here you can also reset to factory defaults

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In the Utility Menu you can set the default settings for most functions. Set the copier to the state you wish it to be in. Under the utility menu there is a default setting button. This will allow you to set the current state to the default as well as reset to factory default.

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