Question about Dell Dimension 2400 PC Desktop

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Dell Dimension 2400 Freezes

Dimension 2400, my name is Jarrod, Happens durin games, during idle after a while, and watchin video's. I knew it was video and replaced the card.

I have replaced my video card with a PCI slot card that a frys representitive suggested. Originally the video card was the problem and i fixed it. For a long time i had no problem(nearly a year). After i moved my Comp to my new location it has the problem again. I have reseeded the new vid card and reseeded everything else as well just in case. I defraged, ran virus and spyware scans even dumped many unused programs and such. It seems it could be an overheating problem but the fans work fine and i have left the case open and everything. I put an extra fan in too to see if it could be. Anyways if you have any ideas Please let me know. My email is

or simply post me back :) ty

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  • Jarrod Wesley
    Jarrod Wesley Oct 02, 2008

    Hey im kinda confused on how to used the diagnostic you recommended. A little help? I saved the file to harddisk like it said but now i dunno what to do.

  • Jarrod Wesley
    Jarrod Wesley Oct 08, 2008

    Thank you so much for the help... I did everything that you said and still acting up. The test results were that everything was fine on the memory test. Perhaps you could assist me further with what may be wrong? I have pretty much decided i hate dell. I feel ive tried everything i think i have decided to build a new computer using alienware products.

    I know for a fact that the problem i am having is from me moving. It wasnt happening before and now it is. So do you know anything besides RAM, the vid card, or hard drive that it could be? i know you mentioned that it could be a small issue on the motherboard do you perhaps have an explanation of where what or how to fix this? Please let me know. Thanks Jarrod

  • Anonymous Apr 07, 2009

    my dell 2400 works ok until i try to connect to the internet, then it freezes completely. I have to unplug it from the wall. I started it in "safe mode with networking" and it lets me go on the NET fine, but its way zoomed in like this and you cant zoom out. does anyone know why it freezes or how to fix this?



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You have done some good troubleshooting here..!!

I suggest you check your memory using this ms software
or if you want some ms independency
use this one
or better yet take your memory stick(s) out and just put a new memory stick and check if how the system performance changes.

let either test run overnight and see if some memory fault can be detected as some of those intermittent freezing problems are related with memory.

1. don't leave the case open.. that doesn't make the system run cooler... keep things closed, undust and keep making sure your fans are working.. if it's an overheating problem your cpu just shuts the sytem down or starts running slower if (throttling is avaliable in *********** board/bios)
2. when you reseated everything did you watch for ESD?.. esd could cause issues with internal components and if they're minor it could be translated into intermittent problems associated with some tiny component in your motherboad.

In my experience intermittent freezing problems are quite hard to diagnosed and you need to keep swapping things in an out to come to a certainty on failing componets..

Posted on Oct 02, 2008

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  • Francisco Cortes
    Francisco Cortes Oct 02, 2008

    run the .exe file.. it should ask you if you want to create a floppy disk or an iso image for you to make a bootable cd.. the easiest is the floppy option so put in a floppy in your floppy drive and let the application run as indicated for it to create a startup floppy disk..

    if you don't have a floppy drive.. create the iso image and using magiciso or nero create a bootable cd with the iso image your just created.

    when you have your bootable floppy or cd, restart and go into your bios and arrange your boot order for it to start with the floppy or the cd, save your changes and exit the cmos/bios application and restart. if you did it write.. you will see your cd booting your system and instructions on how to run the test will appear in dos style.. you may want to read through the documentation on how to work with either one of the links that I gave you as they may be similar but they way they both work and how they work is different.

  • Francisco Cortes
    Francisco Cortes Oct 04, 2008

    get a program to burn cd's... nero or magic iso (paid or hacked versions are needed)

    with the executable file you downloaded you create either a boot floopy disk or an iso file

    since it sounds you're trying to use a cd as your booting option you need to create the iso file with executable file (.exe file) and with nero, or magiciso you can burn a bootable cd from the .iso file (image file)

    here are some instructions and a program you can download for free to burn an .iso image into a cd

    once you have your floppy booting disk or your cd burnt and ready don't forget to change the booting order in your bios to have the floppy disk or the cd as the first option when booting your computer...(so the computer tries to boot from that device instead of your hdd) you need to read you computer documentation on how to go into the bios when you first start... usually the bios first screen message will tell you to press and f key to go into setup or something like that.. once you go there... go into the boot menu with the arrow keys and change the booting order

    this will give you an idea on how to change the booting order

    ESD is electroc-static discharge... as you move and touch things your body gets electrical charge.. when you touch stuff you discharge the electrical currrent that you built up and if you're accidentaly discharging this current on an object that can't handle it you may be frying that object...

    it's like when you're out in the cold and dry outdoor.. you come into the house and you touch something metallic.. you get shocked... is the same.. what happens is with components inside your computer, you gotta be extra-careful because with discharges that you may not even feel you may end up frying a component and you may not even know it, until the motherboard starts acting up on you intermittently or with no apparent no reason.

    general rule.. when opening the case or dealing with components inside your computer ground yourself with a antiestatic wrist band or if you don't have one at least touch your power supply unit before touching anything else inside your computer. (that's how your ground yourself)

    good luck

  • Francisco Cortes
    Francisco Cortes Oct 08, 2008

    Have you noticed any trends on the freeze ups? anything that may trigger a freeze up. (ex. going on internet... searching for a file... opening a program... etc)

    although unlikely to be the issue it's still possible.... have you check your hard drive for errors??

    my computer>right click disk c (and do the same for others disks)>properties>tools>check for disk errors and select both options and click ok.. during the test you will be asked to restart (or give ok to restart) they system for disk check on boot so the system has access to currently used part of the disk that can check on a live system, do ok and restart as prompted.

    how old is your hdd? do you use it ofter to download stuff, erase and delete data on and off?

    download this application 'speedfan' (google for it) install and have the application check your hdd and also compare what the hard drive status is in comparison to internet data.

    let me know how it goes.

    check also system events do you see any errors or warnings that may have happened just before the system freezes??

    what did you use to scan the system for antivirus and malware? (i recommend AVG or AVAST for antivirus and Spyboot S&D, adware and a-squared for other malware.... they're all free)

    have you try to clean your registry I suggest regseeker v 1.45 (use it at your own risk) and back up your important data just in case.

    if you're putting another computer together that will give you plenty of chance to test components...remember test one at a time.

    if the motherboard ends up being the issue there's no much help i can provide as I'm not an electritian, so the rule of thum at this level is swap components on the current system for known good components, and test.. ONE AT A TIME (simple troubleshooting rules).



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