Question about Office Equipment & Supplies
Ok i got it...
Press and Hold the “Print Photos” &”Red Eye Removal” buttons. Release both buttons. Display should say”Enter Special Key Combo”
Press and release in sequence”Red Eye Removal”,”Print Photos”,”Red Eye Removal”
Display should say “Support” and display the FW rev: COxxFN0723BR (or something like that)
Press and release the right arrow button until the display says “System Configuration Menu"
Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.
Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.
the printer will get ready as if it were starting perfectly for a first time, it will say something like: printer preparation occuring - do not interrupt
print a test page:
1) Load letter, A4, or legal unused plain, white paper into the input tray.
2) Make sure that the printer is on and loaded with unused plain, white paper.
3) Press Setup . The Setup menu appears.
4) Press the down arrow button to select Tools , and then press OK .
5) Press the down arrow button to select Self-test Report , and press OK . The self-test report prints.
if this doesn't work, i'd call hp support.
Posted on Mar 24, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 01, 2011 | Office Equipment & Supplies
Apr 16, 2011 | HP Photosmart D7360 All-In-One InkJet...
Jan 27, 2011 | HP Photosmart 8250 InkJet Printer
May 01, 2010 | HP Photosmart C6280 Printer
Aug 26, 2009 | HP Photosmart C6280 Printer
Jun 13, 2009 | HP Photosmart C7280 Printer
Feb 21, 2009 | HP Computers & Internet
May 15, 2008 | HP Photosmart D7460 Printer
Feb 21, 2018 | Brother Office Equipment & Supplies
1,026 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: