Machine has been packed away in box for a couple of years. Now we've moved and need it. We opened it and it won't turn on. None of the displays go on. Is there a repair facility in New York City?
Hi My Unit will not turn on,bought last year,water fill icon flashes but no power. is there a repair depot on Prince Edward Island? Or how do I get it looked after, unit brought at Sears. Thanks in advance Norm
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Very first thing. If it won’t turn on, unplug it, and check the cord....especially if you have, or have had, a rabbit that has already chewed through every other wired devices you have ie: TV, satellite dishes, DVD players, other electrical cords. I got my humidifier year before last and only used it a few times that year. Our humidity was fine until now, so the humidifier was still new as far as I was concerned. I checked every online help suggestion before I remembered Buster. Sure enough....exposed and partially chew wiring. I thanked God that I hadn’t been shocked. Thank you, Daddy, for teaching this 70 year old grandma how to splice wiring and install other electrical wiring when I was a teenager. I miss you so much. CAUTION: UNLESS YOU KNOW EXACTLY HOW TO SPLICE WIRING DON’T THINK YOU CAN FIGURE IT OUT. TAKE YOUR APPLIANCE TO A SPECIALIST TO GET A BRAND NEW WIRE PLACED ON YOUR APPLIANCE. I CANNOT EMPHASIZE THIS ENOUGH. IN FACT, TAKE IT TO AN ELECTRICIAN ANYWAY.
Hello, sounds like rhe solenoid valve is stuck open. This will keep water flowing through the humidifier even if the Furnace is off. The solenoid valve will have to be replaced.
I am surprised that this answer isn't found anywhere, including in the manual from Kaz. If yours is the same version as mine, and your lights aren't even lighting up on top, most likely your float may have gotten bound up with gunk (the float rises up when the pan is full enough of water, which enables the motor to run. It is held into place by a plastic bracket with two phillips head screws, and looks a bit like a plastic bottle with a narrow neck in a small rectangular shape (not open at top). Remove the screws and the bracket, and take out the float and clean it and the reservoir (in the base) it sits in. Reinstall, and the float should move freely. Problem solved!
Mine would not turn on at all, found the contact pads for the buttons was corroded. Used an eraser and cleaned them, working good now. Of course the whole thing has to come apart to get to the contact pads.
More than likely, the float valve in the top of the water collection bucket is broken or stuck in the DOWN position. Turn the unit OFF & unplug it. Remove the bucket for it's holder and empty any water that's in it. Inspect the float valve to see if it moves freely. Jiggle the arm of the float valve to see if it moves up and down freely. If it doesn't then it's stuck or broken. Hopefully, it's only stuck, because in most cases, purchasing a replacement bucket with the float valve installed is your only option.
Hope this helps you solve the problem. Thanks for choosing FixYa.
There are 5 basic, but solvable reasons for what you described. Please pay particular attention to numbers 1 & 2. 1. The humidity extraction level is set to HIGH. Lower it to 32-35%. If you have an analog unit (No LED screen), set the humidity extraction knob on Maximum.
2. Air intake filter is dirty or clogged. Turn unit OFF, & Unplug the Unit, before removing to inspect & clean it, if necessary. If washed, allow filter to completely dry before reinstalling. DO NOT operate the unit without the filter.
3. Obstructed air flow. Maintain a minimum of 12 to 18" of clear air
space around the entire unit.
4. Cooling coils are dirty and need to be cleaned. Use warm water & dish washing liquid to clean the coils. Rinse and wipe dry. Apply a light coating of WD40 to the coils.
5. Ambient air temperature at floor level is between 40 - 60 degrees.
dehumidifiers do not work well between those temperatures (Unless, you have a Low Temp Unit). This applies mainly to where the air
temperature at floor level is colder than at shoulder level in basement applications. Raising the unit up off the floor, onto a sturdy table, counter top, etc, that can handle the weight of the unit, plus a full tank of water, will usually resolve this problem.
If
none of the above solves the problem, it may be a case of the
compressor needs to be recharged with refrigerant gas or that the humidity condenser sensor has failed. These things usually occur in units that are
5 years old or older. It's rare in a unit younger than that. But, it
can happen.
I hope this helped you and thanks for choosing FixYa
It is a bypass humidifer the pad in it should last a couple of years, the water runs over the pad and air pulls moisture off the pad. Putting it into the home. Make sure the damper is open for proper air flow.
We recently had the same problem. After cleaning both the furnace filter and the humidifier water panel, the clicking noise (electric air filter) and the loud bang went away.
The rubber coupling is slipping. You may have a problem with the gear case; you can get a new one by calling Venta at (888) 333 8218. But it's possible that the rubber coupling is simply not seated properly. Snap the gear box out and make sure the socket is clean. When you put it back make sure that the coupling post is fully inserted in the drive socket. Hope this works for you ... Venta will supply new parts promptly if you decide you need them.
This sound is could mean that the life of the gear has been used up.
This is a common problem. It is easily fixed for $10 + Shipping. The gear needs to be replaced. Try this link to have someone call you. [email protected] Remove the gear and turn on the unit to see if the noise still exists.
If noise stops, the gear and coupling needs to be replaced
me too.
me too.
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