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Firewall trouble shooting

Hi my laptop wont play runescape,every time i try when it gets to the looking for updates part the screen goes white and an error message appears here it is:

RuneScape was unable to connect to the update server. This is most likely caused by a firewall blocking the connection.
To resolve this:
If you have firewall or security software installed please ensure RuneScape/Java is allowed to open outgoing network connections on port 43594.
Note Windows XP Service Pack 2 has built in firewall software. If when loading RuneScape this asks if you want to allow the connection, you need to say 'yes'.
If that doesn't help then an external firewall may be causing the problem. Please ask your network adminstrator/ISP to open port 43594 for TCP traffic.

i know what your saying but the port thing doesnt work ive tried mant times and mant solutions but all have failed so if you can help please due so

--Thank You

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  • mattxx4 Oct 16, 2008

    i have widows vista if that helpsand its on a dial-up connection?

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If you want to know more things about RSGold can go to this website www.rsgoldfast.com
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Restart your computer and immediately start pressing F8
A list should appear, select Safe Mode with Networking
Try Runescape and see if it updates, if it does there is something running n your system that is blocking the conection.
If it cannot update we need to know if you have a router or gateway and it's make and model.

Posted on Oct 05, 2008

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Posted on Jan 02, 2017

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