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This is probably simply a problem with your empty pump filter being clogged. The empty cycle is timed and if it can't get all the water out in time because the filter is blocked and slowing the empty down, then it will fail safe and won't step on to the final spin cycle with excess water in the drum. Your repeat of the rinse/spin cycle is giving it extra empty time and then the spin works OK. You need to locate and clean the filter. Depending on the model (not sure which with the model you mention) there is either a round filter cap on the front of the machine at the bottom (It may be behind a small door or hidden behind a clip on panel on the bottom) Many models of this design also have a small hose to the right of the filter cap that you can pull out, remove a plug from and drain off any water in the filter before you remove the filter and get your floor wet, so take a look for this before you remove the filter and get soaked.
OR You will need to access the debris trap from the back of the machine.If there is no filter at the front, pull the machine out and you will see a roughly oval panel at the bottom of the rear of the machine. Unscrew the 3 or 4 screws and unclip. Directly below the drum, you will now see a rubber "Cup" like bulge in the black pipe, with a plastic tube connected to a plastic pipe. The cup is held in place by a large jubilee clip. Unscrew the clip, pull off the rubber boot to expose the debris trap (A conical plastic cage with a ping pong ball in it) Take out the ball and the plastic trap, clean out the debris and replace the trap and the ball (Note that the cage may have a slot in it that locates in the rubber boot, make sure it lines up, or it won't reassemble correctly). Now push the boot back onto the fitting at the bottom of the drum where it came from and tighten up the jubilee clip, making sure that it is fitted correctly (it too may have a small slot out of it that fits around a protrusion on the bottom of the housing).
The drain is to let water out, if it gets splashed in through deep water crossings, wet weather etc. They usually have a type of rubber cover with a split to let water out not in. Wont make much difference, block it off completely if your going through a lot of water
there is no easy way to clean these boots once they start to build up mold and grime.the best thing to do is replace the boot and when the unit has completed a wash cycle leave the door open for awhile until the boot has dried or simply dry off the boot after each wash cycle
The first thing to do is to CHECK IN AND AROUND THE RUBBER DOOR BOOT (called a bellow) for small articles of clothing (like socks and underwear) that may have gotten lodged in behind the rubber. Pull the rubber back where it meets the wash tub and look behind it. It is common for small items to get stuck here, become forgotten and start to mildew. You should check this area after each wash and clean it periodically to get rid of the formation of soap scum, mold, and mildew. HINT: When you get ready to wash a load of towels, take a dirty towel and clean the door boot thoroughly (including the areas behind the rubber). Immediately place the towel in the wash and run it on a sanitary cycle. This way you eliminate the need for cleaning rags.
PERIODICALLY RUN THE WASHER ON A CLEANING CYCLE. Place the washer on the hottest setting you have (usually a Sanitary cycle) with nothing but bleach in the wash tub. Some newer models actually have a "Clean Cycle" available now just for this purpose. This helps keep the wash tub, drain lines and pump sanitized.
CHECK AND CLEAN THE DRAIN PUMP FILTER. Accumulations of debris in the drain pump filter can also cause odors. HINT: If you own a shop vac, pull the drain hose from the standpipe at the wall and pull a vacuum on the line. This will drain any residual water left in the tub, pump and drain lines BEFORE you remove the drain pump cover. This will prevent a messy clean up later.
LEAVE THE DOOR OPEN IF POSSIBLE. When not in use, leave the door open to allow the tub to air out and to keep mold and mildew from forming on the door bellow. I know this may not be desirable in some households with small children. If too much mildew forms on the rubber and it cannot be removed, replacement of the bellow may be required.
NOTE: This problem is common with front loader style washing machines. The doors on these machines have an air tight/water tight seal that is great for sealing the washer during the wash cycle, but can be terrible for collecting small garments and for not allowing the tub to properly air out when not in use. Following these simple preventive measures can go a long way towards preventing harmful mold and mildew, and towards extending the life of the door bellow and pump.
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there is a rubber hose in the back of your machine that has a hole in it. Mines did the same thing. I removed the back took of the hose just yesterday and now I have to find a dealer that sales the hose and replace it.
There is either something stuck in the water pump (rogue sock) - front of machine - bottom right, open the flap, remove the plug and check (p.s. it will drop lots of water).
OR, underneath the machine - where the exit pipe from the drum, you will see a split ring holding on the rubber waste pipe. Behind that is a ping pong ball and rubber seal. Socks and the like do collect here.
It's happened about 6 times to me, have got used to fixing it.
open the door though, put your hand around the rubber boot assy, run *** all aroundlooking for small tears, and or holes, if so replace it. only other thing to do is remove the lower access panel and watch it spin a load and youll be able to detect where te waters coming from
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