Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Canon MP810-CD-R Tray loading-printing problem

For some reason, when I try to print to disc using the program "CD-LabelPrint" supplied with installation software for a MP810, I am now getting an error as follows:
Error Number : 1001
The CD-R Tray is not inserted or a printable disc is not placed on the CD-R tray. Load a printable disc on the CD-R Tray, insert the tray along the guide rail, and then press the OK button on the printer. Printing will restart.

The DVD will reload after I try again, and printing resumes. The tray goes into the printer, then comes back out and gives me the same error message. I have tried restarting the computer, I after tried uninstalling and then removing the printer, and then reinstalling the printer along with its software and drivers, but none of this has worked.

The same happens if I try to print directly over display.

Remarks:
I use a CD-picture type .jpg which is saved on a harddisk drive.
I´ve defined a supersize CD-label of 118 x 21 mm
There is no difference if I start the print out of CD-Label-Print (ver. 1.30) or if I start it from the printer display.
The printer had been at Canon Service, but they told me it was all OK, only a question of configuration ?

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I read on another site that you must wait until prompted on the screen to put the tray into position. Opening the inner door and loading the tray before asked to and then pressing OK was the key to fixing the problem on the MP830. 
It's the simple things that always get you into trouble, I guess.

Posted on Oct 25, 2008

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This problem could happen if the discs have got a shinny top to them so the sensor reflect the light back and it saying that there is not a disc in the tray.

depending where you bought it depending if you can print cd/dvds or night, the tray might come with the machine but in different places you cant print like USA you are not aloud but UK you can. this can be changed but it has to be down by a Canon Support Dealer.

Hope this helps

Posted on Oct 21, 2008

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Canon MP810-CD-R Tray loading-printing problem


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Error message Imagecache.ic not accessed. Software: CDLabel Print


The Canon Programm "CD-Label Print" has issues with Windows 7.

I solved it this way:

  1. Find the "CDLabelPrint.exe"most likely under "C:\Program Files\CD-LabelPrint"
  2. Right-Click on the File and choose Properties
  3. Select "Compatibility" and tick "Run Program ... Windows XP (SP3)"
  4. Push "OK"
  5. You should be fine now
See Picture for Details.
schlurch_4.png

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"File ImageCach.ic could not be accessed"


The Canon Program "CD-Label Print" has issues with Windows 7.

I solved it this way:

  1. Find the "CDLabelPrint.exe" most likely under "C:\Program Files\CD-LabelPrint"
  2. Right-Click on the File and choose Properties
  3. Select "Compatibility" and tick "Run Program ... Windows XP (SP3)"
  4. Push "OK"
  5. You should be fine now
See Picture for Details.

schlurch_2.png

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File imagecache.is could not find


The Canon Programm "CD-Label Print" has issues with Windows 7.

I solved it this way:

  1. Find the "CDLabelPrint.exe"most likely under "C:\Program Files\CD-LabelPrint"
  2. Right-Click on the File and choose Properties
  3. Select "Compatibility" and tick "Run Program ... Windows XP (SP3)"
  4. Push "OK"
  5. You should be fine now
See Picture for Details.

schlurch_0.png

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CD printing error 'inner cover is open'


Reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it.
  1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)

    Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.

  2. Wait approximately ten seconds and then press the <ON/OFF> button again.

  3. Wait until the device has completed its cycling process before submitting another job request.
moz-screenshot-1.jpg
Closing the inner cover to clear error messages.
  1. Raise the Scanning Unit until it stops.

    liftlidup.gif

    (A) Press the Open Button to open the Paper Output Tray if it does not open automatically.

  2. Close the Inner Cover

    closeinner.gif

  3. Close the Scanning Unit.
I hope it helps!!!
moz-screenshot.jpg

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Cd tray error Canon Pixma MP810


Sorry a little late only just read your problem.
The location is not the bottom tray feeder but the disk tray. In settings change your media type to "Printable Disk" the paper scource should automatically change to "Disk Tray" and hopefully every thing will work OK.

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I got this model for Xmas & spent over 2 hours with the same problem. How can you close inner tray when you're only supposed to push the tray half way in for printing onto disc? It doesn't make sense, it's a contradiction and the manual doesn't give any explanation, An absolute piece of Junk! It's going to be 'dumped' back to the retailer tomorrow! I've never had such crap!

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Printer


A support tech at Canon suggested I try this.

find the file ImageCache.ic - I found it in application data folder in My Documents, delete it.

Uninstall CD Label Print, search for any other "CD Label Print" files or folders and delete them too.

Re-boot and re-install CD Label Print.

This worked for me. Hope it works for you too.

Cheers
OM

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i think driver u have installed is not support cd label print. u go to your vender who provide u printer. or u have better option to upgrade your driver which support cd label print. good luck purushotam

Sep 18, 2007 | Printers & Copiers

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