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Acer Aspire 5315 2153 Vista Home Basic SP1, Bouncing Cursor Sluggish Response

Since I purchased my new laptop, I have a bouncing cursor with emails and word docs and frequently it goes to the PRINT button and prints out my half written emails. The system is sluggish as well at times, like it is trying to think. It makes for terrible typing and time loss.I have tons of pics and I see my C drive is about 3/4 full now. My email storage is a techie nightmare. I am always told I save too much, but I am in Real Estate and need to save them, I have asked if there is a way to save and delete, but no one knows any other way than archiving. I have been told to remove Acer preloads but do not know how to do that. I have also been told to fix the junctions and junctions within vista...I am at a loss and need to fix this as soon as I can.I use the typing in my business and it is too time consuming and frustrating.
I am not touching the touch pad..it bounces on it's own.
Can you help?

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  • 3 more comments 
  • sales892 Oct 02, 2008

    I had purchased two cheap mouses, that I do not typically use...One is, as I read on the bottom of it, an optical mouse.

    The other I am not sure, that mouse is at the office.

    I had updated the touchpad to the current driver for the laptop. It did have a PS2 mouse I think before I updated the correct touchpad drivers.

  • sales892 Oct 02, 2008

    I did a complete virus scan, and only had 2 warnings, all the rest is fine and I had no issues.

    I could not find what the 2 warnings are .

    but it does not seem to be a problem.

  • sales892 Oct 02, 2008

    perhaps I should remove the optical mouse driver? Is there one?

    The optical mouse is not attached or connected, nor has it been for a while.

  • sales892 Oct 02, 2008

    the cursor typically bounced up to the Print button on the left, sometimes it goes to the cut...

    If I lock the touchpad, the cursor of course does not work, I can try the to lock the touchpad and then use the mouse I guess and see what happens.

    if there is a hardware issue. I do not know who to contact... also, what about the sluggish cursor and the delayed reaction?



  • sales892 Nov 10, 2008

    Thanks fo your post...However, I do not find the properties in the Mouse with the solutions you have suggested such as:

    "check for the mouse settings , pointer speed , set display pointer it to long , wheel roll set it to 3, uncheck automatically move pointer to default button in a dialog box"



    What should the pointer speed be set at?

    There is no LONG on the display pointer setting

    I do not see "any" wheel roll with any numbers either such as "3"

    The box was not checked to move automatically to the dialog box, so

    I am still not corrected...




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Hi,

If I may add initially...

  • download, install and run Ad-Aware;
  • goto Start, Run, type "msconfig" less the quotes, OK;
  • in the System Configuration Utility window, click on the Startup tab;
  • un-check all unnecessary programs such as updater, notifiers and everything else that you do not need;
  • Apply, OK, Reboot.
  • right click on My Computer, click on Properties;
  • in the System Properties click on the Advanced tab;
  • click on the Settings button under Performance;
  • tick "Adjust for best performance";
  • scroll down and check the last two entries;
  • click on the Apply button below;
  • click on the Advanced tab. Make sure both "Programs" are ticked;
  • click on the Change button under Virtual memory;
  • set Initial size to 2048, do the same for Maximum size;
  • click on Set button, OK button, Apply button, OK button.
  • Reboot.
Hope this be of additional help/idea. Pls post back how things turned up or should you need additional information. Good luck and kind regards. Thank you for using FixYa.

Posted on Nov 06, 2008

  • Louie  Role
    Louie Role Nov 08, 2008

    Hi again,



    Any development(s) so far?

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Check for the mouse settings  , pointer speed , set display pointer  it to long , wheel roll set it to 3, uncheck automatically move pointer to default button in a dialog box

Posted on Nov 06, 2008

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Hi,

Automatic bouncing is normally associated with optical mouse.

Are you using any optical mouse with your laptop ?

if not,
it might be a virus.

Please do a complete system virus scan.

It should fix it.

Posted on Oct 02, 2008

  • 2 more comments 
  • Karthik P Oct 02, 2008

    if you want to free up some space, you could do it by using a freeware called sequoia view.
    http://www.win.tue.nl/cgi-bin/usr/sequoi...

    it will show you what files/ folders take up whole lot of space in your harddrives.

    you can then delete unknown large files that take up the bytes.

    You can also free some space by uninstalling unknown and unwanted softwares.




  • Karthik P Oct 02, 2008

    if you still need space, you could get a external harddrive to backup all the existing files onto it.

  • Karthik P Oct 02, 2008

    Hi,
    Thanks for the updates.
    Lemme narrow down the cause...
    From the updates, I believe the cursor is bouncing even in tha absence of a mouse.
    Mouse driver is not a problem since mouse is not connected to it.


    When you say bouncing does it always go for printing ? 
    Does bouncing happen with all applications?


    Acer laptops have touchpad lock. its with one of the function keys on top (F1 to F12).
    You can lock touchpad by pressing Fn key(at bottom) and the touchpad lock key (F key at top).


    Once the touchpad is locked. make sure by touching the touch pad.
    If if the cursor still bounces.
    If it does not bounce something is wrong with the touchpad. Since you have already updated the touchpad driver, it should be some hardware problem(with touchpad). Please contact Acer service in that case.


    One of my friends too had some problem with Acer touchpad and it turned to be a hardware problem.


    Let me know what happens.


    :)

  • Karthik P Oct 02, 2008

    Thanks for updating.


    Cursor moves only due to the Mouse / Touchpad.


    If it moves when touchpad is locked, it means something else is wrong and not the touchpad.


    Now, it seems its with the touchpad.


    You can contact Acer at:


    http://www.acerpanam.com/synapse/forms/w...



    You can try one last thing before contacting Acer.
    See if this problem persists in safe mode. You can goto safe mode by pressin F8 button (on top) while booting the system. Safe mode disables all unknown drivers and softwares. If the problem persists, go ahead and contact Acer from the above link. 


    They should fix it


    :)

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