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My norton computer virus scan does not run on my computer because of the internet connection can u please tell me twhy this is occuring

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The only time I've seen this happen is if you have a Norton AV in which the subscription has run out. If that is the case, I (personally) would remove that memory hog and install an A/V program that is lighter, faster and better: AVG

Free version here
Pro version here

If you're going to pay for an anti-virus program, that's the one to get.

Obviously, if the subscription issue isn't the issue, then I'm wrong about your problem and will go back into my hole now :)

Good luck - hope this helped a little :)

Posted on Oct 02, 2008

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I have a virus thats taken over my computer and want to do a complete system restore. I have the discs. I press f11 and it gives me 2 options 1. to restore windows xp and 2 to do a complete restore when i...


You might like to try a WEB based virus scan before you try a complete restore. :-

Trend Micro HouseCall
Many computer users rely on Trend Micro for their antivirus needs but when you’ve got a virus, sometimes your installed version won’t boot up, so the company’s got a free online scan that can be used by anyone in this situation, not just Trend Micro users. It’s called HouseCall and it’s a free virus scan that you can get right now... just go to http://housecall.trendmicro.com. When you get there, click on Launch HouseCall 6.5 (you have to have Java or ActiveX controls enabled)

Norton Security Scan
Norton Security Scan is the online free security scan offering from Symantec, makers of the popular Norton Antivirus and Norton Internet Security products. If you want to start using this one, first make sure you’re running Internet Explorer 5.0 or above, and then head over to http://security.symantec.com and click Continue to Symantec Security Check:

Nov 19, 2009 | E-Machines eMachines Desktop PC

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Virus MS AntiSpyware 2009


HI,

Your PC has been effected with spyware.You can try using a spyware software like webroot 2008 to remove this.

This is the only solution to fix this thing.

Dec 30, 2008 | PC Desktops

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Although my son and I share the same broadband modem/router, I am able to access hotmail on his computer but not on mine. This has been a problem for over a day now. I've tried deleting cookies, running...


HI,
Restart the computer, and press the F8 key a couple of times and Boot into safe mode with networking . Login as administrator .
Try connecting to Hotmail.com.
if the same works , create a new user account . Your user account has gone bad.


Thanks for using fixya
proton

Sep 01, 2009 | Dell Dimension 4600 PC Desktop

1 Answer

Can go on youtube?


This issue occurs if the Computer is infected by any virus. Scan the Computer by any good Anti-virus/Internet Security application (Kaspersky or ESET or Norton) to detect and remove the virus.

If you very familiar with the Computer then:

Open the Task Manager, close (End Task) any unknown/malicious process running in background under your User Account (like svchost running under your User account only not under SYSTEM or LOCAL SERVICE).

Then try opening YouTube.

I suggest that you better scan your full Computer with any good and updated AntiVirus application to resolve the issue.

If the AntiVirus application is unable to detect any virus in the Computer then try opening the YouTube in the SAFE MODE WITH NETWORKING to determine whether the Computer is infected with the virus.

If you are able to open the YouTube in the SAFE MODE WITH NETWORKING then the Computer is definitely infected with virus then reinstalling the Operating System is the only option to remove the virus from the Computer to resolve the issue.

Sep 01, 2009 | Intel Pentum 4 3.2Ghz System (SYP32) PC...

3 Answers

Internet explorer problem


I think its a virus infection.. scan/clean your unit try to download malwarebytes and install it to your computer...

Jan 08, 2009 | Gateway GT5220 PC Desktop

1 Answer

Cannot manage to load norton security programme


hi there,

although, not specified what you did but i presume 2 actions:

1. Running the program and cannot be completely loaded, it means that there's a program that block your Norton Internet Security 2008 to run, and that might be a Virus or Trojan. or someone is hacking in your pc (might be). and this will happen, if your Norton Internet Security 2008 is not updated and/or you install an internet plug ins in some of your visited website and through that plug ins the website administrator has a link in your pc to access, but not all.

solution: try to uninstall and fresh install your Norton Internet Security 2008 but before you do that make sure that you have a supported docs like cd key and response code from Norton if any, to successfully install your anti virus. and before you install, unplug your connection from internet (install offline, after installation, update it and scan your pc).

2. you install your Norton Internet Security 2008 and cannot be completely loaded, it means that Norton program is corrupted. please have a fresh copy in cd if any and install it.



Nov 21, 2008 | Compaq Evo D510 Minitower (Open Box)...

2 Answers

I have virus attack on my computer how to remove


You may download free antivirus software like AVG and Avira and run it to your computer.

Nov 13, 2008 | Compaq PC Desktops

2 Answers

I have several virus's detected including worms and trogen 22 files infected. i have Norton 360 version 2.0


Your Norton's anti-virus database if probably out dated. You need to update it and then start your computer in Safe Mode and run the anti-virus scan.
To get into Safe Mode:
Shutdown your computer. Then restart and hit F8 as soon as the video shows. then when you get the menu, select Safe Mode from the menu.
If you cannot get Norton's to update, download the free version of AVG Anti-virus and run it in Safe Mode.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Oct 11, 2008 | PC Desktops

1 Answer

Please completley remove the norton security from my computer...trying to run something comcst says you need to do something to rmove it...please do asap ...thank you


Go into Control Panel, then Add/Remove Programs. Wait for the list of all programs to load up.

Go down through the list and look for Norton Internet Security. Remove it. It will take a very long time, sometimes 1/2 hour or more depending on speed of computer. Reboot the computer after it has been removed, especially if/when it asks you to reboot after the process.

After rebooting, go back into Control Panel, Add/Remove Programs. Look for Symantec or Norton's Live Update, remove that as well. Also remove any other Symantec/Norton Anti-Virus or Internet Security programs as well. Then reboot the computer again.

Your computer should be much, much faster now. So now you need a new Anti-Virus program...

I've found in my experience that Norton and McAfee do more damage to some computers than good, besides the fact that they are severely over-priced. I would NEVER install either Norton (Symantec) or McAfee on anyone's computer. Matter of fact, I just had to remove Norton 2008 from a lady's computer today, an old Dell 2400 because her system was too old and slow to run new Norton.

My suggestions for much better anti-virus would be...

- Kaspersky Anti-Virus (search for it on Google, etc)

- Trend Micro PC-Cillin Anti-Virus (search for it on Google, etc)

- AVG Free Anti-Virus at http://free.grisoft.com, they also have more elaborate versions with more protection for a cost.

I personally use AVG on my computers, and my family does as well. It's very effective and gets out viruses that even Norton cannot remove.

Mar 12, 2008 | PC Desktops

1 Answer

I have norton 360 and the pc tune up keeps saying outdated files left on computer but even when i run the scan it is not doing anything and the big red cross remains


Hi,
You need to run an update.
This will check Nortons Site, for recent Downloads. Anti-virus definitions Files et,c.
If you have only purchased a trial version, or version has Expired. Then it won,t let you access thier database without paying.
To resolve this, you could un-install Norton. And Re-install.
ensure your connected to the Internet before attempting updates.

If i can assist further please post-here.

Mike @ compurepair.

Mar 11, 2008 | PC Desktops

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