Question about Digital Mind Corporation HD-500 MP3 Player

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Grrrrrrrrrr i have a dmc xclef mp3 player. when i turn it on i get a pic of a padlock on the display screen. i cannot get the player to unlock. i have tried countless times to contact digital mind corp. with not so much as an aknowledgement of my emaiLs. this isnt a cheap player and prefer to have it repaired as opposed to buying a new one. can anyone help? thank you very much

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I had the same problem several years ago. I took apart the case, ripped through the piece of paper that said 'Ripping this piece of paper voids your warranty' ( a Digital Mind Corp warranty is **** anyway), and unplugged the battery.

That fixed it.

Posted on Nov 02, 2009

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I hope you tried the slide on the right side that say's hold

Posted on Oct 05, 2008

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I have a sylvania mp3 player #smpk3604 and when I try to do anything a picture of a padlock comes up and will not let me do anything.\r\n jwjohnson@primary.net


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My Xclef HD-500 will not boot up.


My OH finally solved this himself today! You need to update your firmware - just Google for Xclef HD500 Firmware and you'll find plenty of sites. He went to www.emmeau.com/xclef and downloaded firmware version 1.097 from the firmware section. This is an oldish version but I gather the latest ones can give some bother - and all I was wanting was my Xclef working again. You'll find full instructions there, too, but you'll need to download a couple of files - connect the XClef by the USB port and the power adapter (very importan!!!t)and then copy the two files into the "Firmware" folder of the Xclef. (If you go to My Computer you can see the connected Xclef there as another drive of your computer, and can look at all the folders and files, as you'll no doubt be aware). Do a USB safe removal in the system tray and unplug the USB cable, power on the Xclef - the firmware will update and it switches itself off automatically. Power on the Xclef again, press 'Menu' key for a couple of seconds, go to 'set-up', then 'system', then 'system initial' then 'OK' then switch off the Xclef and everything should be fine next time you use it. HOPE THIS HELPS!

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I have a DMC Xclef HD 500 I accidently formatted now Now anytime I turn it on it says not formatted. I believe that I need the original programing


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