Question about Fisher and Paykel Refrigerators

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We have a E522B that is not cold enough even when the thermostat is turn to maximum cold. What is the problem likely to be?

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Hi .thanks for the question .it could be dirt behind the fridge, on the coils. pull fridge away from wall .remove the back panel. clean all coils .if not dirty check to see if fan is going in freezer, also check for frost build up in freezer. thanks the appliance doc

Posted on Oct 01, 2008


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1 Answer

Freezer turns of in cold weather

Many residential refrigerator / freezers are designed to work at temperature considerably above above freezing. Most modern refrigerator / freezer have a single electric thermostat - located in the fresh food compartment. This lone thermostat will control the compressor to keep the fridge (fresh food) section at the desired temperature (usually between 34 - 38 degrees F). The freezer will get colder regardless of how cold it is already whenever the fridge thermostat turns the compressor on.

Now that you see how the thermostat works, let's look at what happens when the fridge is placed in an unheated space - like a garage. In winter time, the temperature can drop considerably below 38 degrees. If the outdoor temperature remains cold enough, for long enough - it will affect the thermostat in the fridge. The temperature inside the fridge could drop below 38 degrees, preventing the thermostat from telling the compressor to turn on. Meanwhile, the temperature in the freezer compartment slowly rises from the normal -10 to 0 F degrees. It will continue to rise until it is the same temperature as the fresh food compartment or until the thermostat in the fresh food compartment tells the compressor to turn on again. This means the freezer contents will thaw.

If the temperature in the garage is even in the 40 to 50 degree range, the loss of cold in the fridge may not happen often enough to keep the compressor coming on often enough to keep some freezer items frozen solid - such as ice cream. Remember, water freezes at 32 degrees F, other products may require lower temperatures to remain frozen, and could thaw at 28 or other temperature.

Good luck!

Feb 13, 2012 | Refrigerators

1 Answer

Hi my freezer is not cooling enough. Ealier my


Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold


May 24, 2011 | Fisher and Paykel Active Smart E522B...

1 Answer

Hi, Have model E522B fridge, freezer cold but fridge even on lowest setting is only just getting cold. Can I fix it myself? Thanks for your help

The only thing a home owner can do to fix this is to make sure ALL the coils under and behind you fridge are clean. If that dose not work I would very strongly suggest calling a repairmen before you attempt to fix.

May 02, 2011 | Fisher and Paykel Active Smart E522B...

1 Answer

The refrigerator is not cooling enough. Even though I turn the dial up to the maximum 7, the temperature will not go below 50 degrees. I need to maintain a temperature below 47 degrees.

There could be two reasons for this
The thermostat is not working properly - replace the thermostat
There is a small refrigerant leak and the fridge cannot get cold enough - you will need a technician to find the leak and regas the fridge

Mar 30, 2011 | Whirlpool 25.6 cu. ft. Side-by-Side...

1 Answer

Fridge area freezing foods, thermostate control at lowest setting what do we need to do

Hello and Welcome to FixYa!
The problem you are facing is due to one of the following reasons:
If the thermostat is at its maximum warmest temperature and still the things are freezing up, it shows that the thermostat could be faulty and needs to be serviced/replaced.
If the thermostat is not the bottle neck then there is a possibility of a leak in a sealed refrigerant system or cold air migration unit (In Side by Side models) or the worst due to the Air Damper.
Actually the bottle neck to the symptoms you are facing is a bit tedious to locate. Actually it requires a very detailed physical analysis of the above quoted components that might require the services of a qualified repair person.

Best of Luck,

Please do Rate the solution, If you feels this helps you,


Aug 10, 2010 | Fisher and Paykel Active Smart E522B...

1 Answer

Fridge is not cooling enough

I had the same problem. Freezer at the top and Fridge below it? In the back of the freezer is the evaporator. It is the thing that supplies the freezing air. Some of that cold air is channeled into the fridge. On mine, the defrost thermostat had failed and my evaporator was a solid block of ice. The engineer fitted the thermostat in 5 minutes and took an hour to defrost the ice with a heat gun.

Being on maximum doesn't help of course. The other possibility is that it has a refrigerant gas leak and needs recharging. You need an engineer.

Oct 23, 2017 | Frigidaire FRS6R5ESB

1 Answer

The freezer isn't cold enough to keep the food frozen

hi there,
eventually 4 years service gaurantee have been reached,but defend how you use your refigerator you can still check the thermostat if working properly or it may need to replace,occasionally thermostat is the one controlling your freezer temperature it may be defective there are several way you can check this
by removing this but this should be done by certified
refrigerator tech.If you have the tech ability and you can do it or bring thermostat to service center have check this one,If the thermostst was good.Check the compressor condition if working at its maximum effeciency.this should be done by certifed tech.have a good day and please dont forget to rate me.

Feb 21, 2010 | Refrigerators

1 Answer

Refrig will not syay cold Only 6 months old

Good day,
Not your problem. The machine carries a full one year warranty on all parts.
Call Sears for a warranty service call.

Feb 05, 2010 | Kenmore Refrigerators

1 Answer

I bought a haier electronic control air conditioner model HWR10XC6 on 6/30/08. I installed it. When I try to use the cool mode the air conditioner will only blow out cold air for about 5 - 10 minutes and...

It sounds as if the compressor (that provides the cooling) is cutting out due to either a faulty thermostat or is itself overheating.

Obviously check the thermostat is able to move between it's minimum and maximum levels, anthat this corresponds to the compressor cutting in and out.

With maximum cooling selected, the compressor should not cut out untill the thermostat says it's cool enough. If it does, there is a fault, and you have every right to a refund or a free repair/ replacement.

The fault is usually centered around the compressor electrical components if it is not under any warranty, but it should be. Even if the store does not want to know, the manufacturer should back it for 1 year.

Thanks for using Fixya!
If you need to attempt repair - ask again.

Jul 06, 2008 | Haier Heating & Cooling

1 Answer

Freezer and fridge to cold setting does not seem to work

the thermostat faulty or sensing piece not against the evaporator.check that the thermostat supplied is for the right is not a freezer stat that is installed in the fridge compartment.

Nov 05, 2007 | Fisher and Paykel Active Smart E522B...

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