Question about HP Officejet 4315 All-in-One Printer

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My fax machine is pulling more than one sheet of what i am trying to fax at once how do i fix it?

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This is a common problem with HP printers and faxes. There are feed rollers inside the units that "grab" the top page and pull it through. These rollers have a "cat tongue" surface, and as they wear down, they don't grab as delicately as they used to.

I know they are easy to replace on HP printers (about 30 seconds, just remove the paper tray, slide old roller out and replace) - HP all-in-ones I imagine are roughly the same.

Here is what they look like (in general):

Note that the above link is not the exact part you need, just an image so you know what to look for and don't spend $100 when you only need to spend $10 :)

Hope this helps - remember to rate :)

Posted on Oct 02, 2008

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