Question about Brother MFC 420CN All-In-One InkJet Printer

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My printer tells me that my cartridges are empty. I have replaced ALL the cartridges and installed same as required but it still reads replace cartridges and therefore the printer does not work. What do you suggest and advise

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Correction: www.officestoredepot.com. You can purchase a printhead cleaning kit for $8.95. First, make sure the printer is turned on then try opening the printer and removing all the ink cartridges being careful to leave them in an upright position. Place them on a plastic bag because they will leak (be careful not to squeeze them). Close the cover. Wait one minute then open cover and replace all the cartridges making sure they all snap into place properly. Then close the cover. The lcd should then begin asking if you changed the ink. Answer yes. The printer will then begin cleaning and you should be good to go. Good luck.

Posted on Nov 09, 2008

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Replace the printhead.

Posted on Oct 02, 2008

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Print result in black and white appeared with lines


Most inkjet printer problems result from clogged or empty cartriges. Try inkjet cleaning program on printer, then run test. If that doesn't solve problem, May need to replace cartridge(s).

But the way, HP requires replacement with new HP cartridges. Has software that can tell.

Apr 25, 2016 | HP OfficeJet Pro 1150c All-In-One InkJet...

1 Answer

Printer keeps telling me that the yellow cart is empty and I have put a new one in


Are you positive it says the yellow cart is empty? Because that brother printer is designed to say that a cartridge is empty whenever ANY of the color cartridges are empty. Usually it doesn't tell you which one is really empty either. So even if you replaced the yellow cartridge and say, the black cartridge is empty, it still won't let you print until you replace that empty black cartridge, nor will you know which of the cartridges is empty unless you pull them out of the printer and manually check the ink levels.

Its pretty much a guessing game with those old brother ink printers.

Hope this helps :)

May 03, 2010 | Brother MFC-5440CN All-In-One InkJet...

1 Answer

Refilled ink cartridge and printer tells me to replace cartridge


its impossible trust me,there is some kind of microswitch in the cartridge that tells the printer its empty-now then listen up-refill it before its empty and it will not know,hows that for a work around

Feb 25, 2010 | Lexmark X9350 All-In-One InkJet Printer

1 Answer

I have replaced all the ink cartridges and my printer says "no cartridge, open scanner cover"


It is probably best to replace cartridges individually as necessary. Let me explain. The printer display will tell you when a cartridge is "xx near empty" and when "xx empty" (where xx is the cartridge color).

1) Near Empty - you can continue to print. This message is to remind you to get a new "xx" cartridge and have it on hand.

Replacing the cartridge when "Near empty" will cause the machine to report "xx Empty" when it is not. It will not register that you have replaced it at "Near empty." Wait to replace the cartridge when you get the "xx empty" message.

2) XX Empty - you may not be able to continue printing. Replace cartridge "xx" now per your manual.

If you have replaced or reseated more than one cartridge, and you get the "no cartridge" error, you need to find out which one the machine "thinks" is problematic:

1) With the scanner cover open and locked in the "Up" position, the message may change to "Change cartridge, install xx" (xx refers to the color )

2) After changing the suspected cartridge and closing the scanner cover, be sure to notice the display. It will say, "Changed XX? 1. Yes 2. No" Press 1.

If all this explanation does not work, keep it in mind for next time. Brother says to unplug the machine for at least 10 seconds, then plug it in again. If the display shows the date and time, problem solved. If not, you may need to contact brother support.

Jan 22, 2010 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Trying to replace the empty black toner cartridge. I go through the steps to do this as outlined in the manaul. I get the screen that tells me "Please Wait." And I wait and wait and wait, and nothing...


Instead of following the directions as outlined in the manual, to have the printer turn the drum so I could extract the empty cartridge, I cut out a couple steps, by just reading the printers status display window. Followed the links that took me to where it said Replace Empty Toner Black, pressed the Menu Select button, and was given the OK to open the lid and door and replace the empty cartridge.

Sep 20, 2009 | Konica Minolta Magicolor 2530 DL Laser...

1 Answer

Error Message U053


Error messages displayed on the LCD and how to handle them
When an error has occurred in the printer, the error / check message is displayed on the LCD.
Take the appropriate action to return to the normal condition.
Error / Check message How to correct CHECK INK
U041 An ink cartridge is empty.
To cancel printing, press the Stop/Reset button.
To continue printing, press the OK button.
After the printing finishes, replace the empty ink cartridge.
Printing with an empty ink cartridge may cause printer malfunction. U051 / U052
U053 / U059 The ink cartridge may not be set properly, or an ink cartridge not supported by the printer is installed.
Install the proper ink cartridge.

Make sure to install both the ink cartridges even when you set the printer to use only one ink cartridge (Color or Photo) in printing.
If one of the ink cartridges is missing, this error will occur. U075 / U076 The ink cartridges are not installed in the proper position.
Install each ink cartridge in the proper position. U140 An ink cartridge not supported by the printer is installed.
Install the proper ink cartridge. U161 / U162 A used ink cartridge may be installed, or the ink cartridge may be empty.
Replace the ink cartridge.

By pressing the OK button, printing can be done without replacing the ink cartridge. However, the remaining ink amount cannot be detected properly, so the function to detect the remaining ink amount does not operate. READ/WRITE MODE Since the memory card is currently write-enabled, printing is not possible.
Set READ-ONLY MODE ON. NO PHOTOS ON CARD Some images in the memory card may not be in a supported format. images listed below cannot be printed directly from a memory card. Print them from a computer.

- images edited on the computer
- images in a format other than JPEG or TIFF
- images with double-byte characters used in the file name
- images saved in a folder nested 4 or more layers deep INCOMPATIBLE CAMERA The printer cannot communicate with the connected camera.
Disconnect the cable between the printer and the camera to clear the error.
Confirm the following items and print again.

1. Confirm that the camera you are using supports PictBridge or Canon Bubble Jet Direct.
If the camera does not support either one, the printer cannot print directly from the camera.
2. Set the camera in PictBridge print mode before it is connected to the machine. This is required before printing for some cameras that support PictBridge.
Please refer to the camera instructions for more information about procedures required before and after connection to the printer.
3. There may have been no response from the camera for the prescribed time.
Re-connect the cable between the camera and the printer. WASTE INK NEAR FULL The waste ink absorber is getting full.
Press the OK button to clear the error.
Printing can be done until the waste ink absorber becomes full. If the waste ink absorber becomes full, please contact your local Service Center for replacement of the absorber and printer maintenance.

The waste ink absorber is a part inside the printer, which absorbs ink used in the cleaning operations, etc. CHECK PRINTER Turn the printer off, and remove the power plug from the outlet.
About ten minutes later, plug it in again, and turn the printer on.
If the problem is not resolved, the printer may require servicing. Please contact your local Service Center. HEAD ALIGNMENT ERROR Automatic print head alignment failed.
Press the OK button to release the error.
Check the followings and do automatic print head alignment again.

- Check if A4/Letter-sized paper is loaded in the auto sheet feeder.
- Check if the paper output slot is not exposed to a strong light source
- Print the nozzle check pattern to check the status of the print head.

If the problem continues, do manual print head alignment. LOAD PAPER If paper is not set, set paper and press the OK button. When paper is set, check each item and do printing again.

1. Confirm that unusable paper is not set.
2. Confirm that paper is set properly.
3. Confirm that recommended paper is used, and the number of sheets set in the auto sheet feeder is within the limit.
4. Cleaning the paper feed roller may resolve the error.

If the problem persists, the printer may require servicing. Please contact your local Service Center. PAPER JAMMED Remove the jammed paper.
If paper jam frequently occurs, check the following:

1. Confirm that no foreign material is inside the printer.
2. Confirm that unusable paper is not set.
3. Confirm that paper is set properly.
4. Confirm that recommended paper is used, and the number of sheets set in the auto sheet feeder is within the limit.

If the problem persists, the printer may require servicing. Please contact your local Service Center.

Sep 15, 2009 | Canon PIXMA MX310 All-In-One Printer

4 Answers

Cant scan to computer


Unfortunately many of the All-In-One devices are like this. If the Cartridges are installed but empty the system is reading that fault code as the Cartridges not being installed. Even though you are not using the ink the printer is most likely doing a light head cleaning when it cycles. Replace teh cartridges and it should clear up.

Aug 27, 2009 | Canon PIXMA MP470 All-in-One Printer

1 Answer

Installed new Cartridge World Black cartridge in


You need the chip on the cartridge replaced or reset. The little circuit board on the front of the cartridge is what tells your printer that it is full or empty. You can either buy a new chip, or a resetter for around $20.00 and reset these chips in the future.

Jul 02, 2009 | Canon Pixma iP6600D InkJet Photo Printer

1 Answer

Replaced Toner, Does not register


replace toner cartridge with a bother brand

Jun 10, 2009 | Canon imageCLASS D760 All-In-One Laser...

1 Answer

Not recognize ink cartrdige Canon 6700D


Best thing to do is just replace the the indicated ink cartridge. Reason being is that even though the cartridge still has ink in it, it is the metal contacts on the cartridge that have to communicate with the printers on-board memory. If the contacts on the cartridge are fouled and are not communicating with the printer, the cartridge is telling the printer that "I am empty and I need to be replaced", even if it is full of ink. This would apply to all six cartridges.

Mar 07, 2009 | Canon PIXMA iP6700D InkJet Photo Printer

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