Question about Office Equipment & Supplies
When you say it will not install do you mean the software stopped during install? Did windows not see the printer? With your computer running. Connecting everything for the printer. Connect the usb cable to pc & printer. Last thing to connect should be the power. When you connect the power cord & turn on the printer. Windows should show an icon by the clock. This icon is windows found new hardware. If this does not come up than your printer is either not connected correctly, you have a bad usb cable or usb port is not seeing the connection. Try another usb port. Each company has their own way to install printer software. Most want the printer shut off. During the install of printer software, a window will open and ask you to connect the printers usb or serial connector to pc & turn on power. The software will finish. Others want you to install the software completely into windows. When you shut down windows than you hook up the printer & power. If everything above failed you can try connecting the printer to another computer & you can try another printer for your Dell. I know, who has something extra like a printer you pc but this is all about trial and error.
Hope one of these suggestions work for you! Lastly, new Dell! You should have free support through dell even for things like this. Luck!!
Posted on Jan 30, 2008
Hey Ed Hey Ed, must be the service manager in us that seeks to improve the quality of answers. You seem to have been going all the same places that I have over the past year, perhaps more vehemently than I;). I have not had the time to contribute to the discussions lately,but soon again will! I Dont know what to make of that guy bluey.... in a desperate hurry to "start earning" looks like. He had my attention even before he started asking questions in the lounge. Looks like a p!sstaker to me. If FixYa STOP paying the BS ****,they will go away. Sadly, I have never heard of an instance where they didnt get paid, even though they have been banned, so back they come again. I guess the public netbashing type outfall of a "non payment", justified or not, is less than desirable for FixYa,so they pay, and the banned BSers come back and go again... and again.... You are a good bloke mate! Don't loose faith, Lauren does hear, and understand and takes notes from the discussions, and what better brains trust to work on the issues, than top gurus at FixYa:). They got the best in the world helping them debug this new and creative way to solve the consumers problems Happy New years mate.
Posted on Dec 31, 2008
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