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Re: I CAN'T USE MY MACHINE
A E00020-0081 deals with the toner density sensor or the drum. The sensor could be dirty or you may need a new sesor or a new drum unit or both. You may be over your head with tring to fix it your self. You may need to get a service rep in to deal with it... Good Luck...
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You are having a problem with the hard drive. You can try shutting down the machine, hold down both the 1 and 9 keys and continue to hold down while you turn the copier back on until it goes into defrag mode. This will take some time to run, so be patient and just let the machine set, sometimes for many hours.
The Canon Color Image RUNNER 3200 machine has two on and off switches. Facing your machine. One is on the right side and the other is on the back left side. Shut machine down. Wait for about 10 min.s turn switch on.
Hi, wich is the error code that machine shows? i.e. E00002-000 You said that machine says turn off and on, these happens when the error code is present. And by the way do you mean IR2016J, 2116 do not exsist!
To delay the 3 second shut down and enable the technician to access
service mode; open the front door and pull out the transport unit. Do not actuate front door microswitch.
Press the service mode button, enter " * 4 * ", scroll to error clear
and clear error code. Machine will automatically turn off power after
clear. Power up machine and test. If the power shuts down after error code has been cleared,
the cause of the error has not been corrected. Correct cause of error
code and clear error in service mode.
Okay, to be of real help you have to reset the error in service mode as the officetech1 said. To do this you need to press the head key (the head with the star inside) then 2+8 together and then the head key again. This will get you into service mode. Then select 'COPIER' then 'FUNCTION' then 'CLEAR' then select 'ERROR' or 'ERR' press 'OK' then switch the machine off and on again. This may get it working for a while or a long time. But if not, you will need a fixing film unit to remedy the problem.