Canon imageRUNNER C3170U Color Copier Logo
Posted on Oct 01, 2008
Answered by a Fixya Expert

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I CAN'T USE MY MACHINE

WHEN I TURN MACHINE ON IT SAY SHUT DOWN ERROR E000020 -0081

1 Answer

Chris Coughlin

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  • Canon Expert 1,326 Answers
  • Posted on Oct 02, 2008
Chris Coughlin
Canon Expert
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Joined: Jan 29, 2008
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A E00020-0081 deals with the toner density sensor or the drum. The sensor could be dirty or you may need a new sesor or a new drum unit or both. You may be over your head with tring to fix it your self. You may need to get a service rep in to deal with it... Good Luck...

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