Question about Canon imageRUNNER C3170U Color Copier

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I CAN'T USE MY MACHINE

WHEN I TURN MACHINE ON IT SAY SHUT DOWN ERROR E000020 -0081

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A E00020-0081 deals with the toner density sensor or the drum. The sensor could be dirty or you may need a new sesor or a new drum unit or both. You may be over your head with tring to fix it your self. You may need to get a service rep in to deal with it... Good Luck...

Posted on Oct 02, 2008

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