Question about RIM BlackBerry Pearl 8100

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Blackberry Pearl 8100- Contact picture/name does not show when certain contacts call.

For some reason, whenever certain people call me, my phone will ring/vibrate, but I won't see a number or a picture. I think I might have accidentally hit the "ok" when it asked me if i'd like to return to the home screen during a call. I also know that they are not blocking their number from me or anything like that. My father called me a few minutes ago, my phone vibrated, but it would not tell me who was calling or show their picture. Instead, I just saw the home screen the whole time. Any help would be greatly appreciated! Thanks!

Vicky

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  • Anonymous Nov 17, 2008

    I am having the same problem. Is there anyway to not have to wipe out the device memory?

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  • 84 Answers

You might try performing a backup in the Desktop Manager, then performing a device wipe. You can wipe the device by going to Options > Security Options > General Settings. Press the menu key, then select Wipe Handheld.

After the device is wiped, then use the BlackBerry Desktop Manager to restore the data back to the BlackBerry. Then test it out and have someone contact you.

Posted on Oct 06, 2008

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Posted on Jan 02, 2017

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