a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Hi Kat, let's see if I can help your with this. The washer will not spin when it senses water inside so we'll start first with the drain. When the machine was finished washing, did you hear the drain pump attempting to discharge water? Try selecting the "Spin Only" or "Rinse and Spin" cycle, you should be able to hear whether or not the drain pump is attempting to operate. If you do hear it running, but the water is not draining, it is possible that the drain filter is clogged. If you need instructions on how to clean the filter let me know. Otherwise, we'll move to the next step.
ND stands for No Drain.
It means that either your drain is plugged, the piping inside your washer to the drain pump is plugged, your pump is damaged, your control panel is damaged or a combination of the above.
If you can hear your drain pump operating, you should check for blocked piping. If you have water in the washer, unhook your washer hose from the back of the washer and lower down to the floor to see if water drains from your washer. If little water runs out there is a good chance that the hoses inside your washer are plugged with something. If water runs out freely, then there is a problem with your pump that will not allow it to pump water up to your drain hookup.
Hi. I''m assuming you are referring to a WD1000.
To initiate the drain cycle: Rotate far right knob CLOCKWISE to Position 4. It may take 30-45 seconds to recognize the knob's new position, but then it will begin an 11 minute Slow Tumble/Pump Out cycle. During this cycle you'll see the internal drum slowly rotate CW for 60 seconds, pause, then rotate CCW for 5 secs - then repeat. All this time the pump will run and you'll hear water running down the drain. When you hear no more water you can rotate same knob to "straight up", and stop the machine. To turn power off, press the rightmost button.
Sonia, you either have a failed drain pump, or something has bypassed the filter ( bobby pins are notorious for this ) and is jamming up the pump impeller. If you can set the washer to drain/spin and can hear the pump running, you most likely have a impeller that has broken off of the pump motor shaft and will need to be replaced. If you cannot hear the pump running, and can hear a slight humming noise, then there is something jammed in the pump. The pump can be removed and cleared of the possible foriegn object. I can provide instructions on pump removal if needed.
Christina, Does it leave water inside the tub? There are a couple of possibilitys. One could be the drain pump. If this fails the wash/rinse cycle will stop as it can sense the water not being pumped out. Can you hear the light sound of a small motot running when it goes into rinse cycle? Listen down at the very bottom far right side or far left side. If you hear the drain pump motor running is there any water discharging out the drain tube going into the wall? You should easily hear the flowing water. If not you have a few possible problems: Drain pump has an obstruction in or around it or, drain pump is actually bad.
It sounds like the drain pump has stopped. If it still has water in it and you turn it on (in the spin only cycle) the drain pump should be running and you sould be hearing the water drain. The washer will not spin until the water is out. Depending on how handy you are determines whether you can access the drain pump and remove the obstrustion. There is also a trap to catch debries from going into the pump. This could be plugged, but normally you don't hear a buzz. You hear the drain pump working but no water going out. Good luck
Do you hear the pump run when it is supposed to? If not, then the pump may need to be replaced (warranty?). If the pump runs, but nothing comes out, lower the drain hose to a pan or bucket on the floor to see if water will run out under gravity. If water does come out, the pump may be defective (the impeller in the pump is loose on the motor shaft). If nothing comes out of the drain, look for a pinched drain hose or the hose from the outer tub to the pump. It may also be an obstruction in the drain connection at the tub connection (a stray sock or similar). Hope this works!
let it rest a while so suds can disappear then unplug the unit for 1 min then plug back in it should drain by its self if not do not select wash cyc but a spin/drain then you should hear the pump running if you don't hear the pump running you can get a wet/dry vac stick on the drain hose and empty the washer that way if water not come out you have to axcess the pump and pinch off the drain hose from the tub and remove the object from the pump be careful that you don't have a mess with water leaking from the tub good luck