Question about Ionic Pro TURBO Air Purifier

1 Answer

No clean air smell/crackling & static

Bought the pro turbo in July 08 worked perfect until 4 weeks ago. Crackling and static and no clean air odor. Called customer Service and was told to soak the blades for 20 min, etc, and 3 days later should have no problem. Problem slowed down but still no clean air odor and crackling. Shut it off at night and when put back on sometimes clean air and most times not. On hi all the time, and I have to get down to the unit to smell the clean air. I'm cleaning the blades every day. I called them today again and now it's going to cost me $29.95 to return it plus shipping to get another unit. Can't find a tel # to call the co. direct. Very unhappy, & cranky.

Posted by on

  • ptas375 Oct 05, 2008

    My ionic pro turbo have a crackling/static sound and I'm afraid it may catch on fire when I'm not at home. I have cleaned this numerous times and it still makes this noise. I bought this in December 2007 and loved it because den

    smelled so cleaned. After about 3 months it started making this noise and it doesn't seem to work like it did when I first got it. What do I need to do to get it back working like it should. I haven't used it for several months but since winter is coming I would like to be able to use it.

  • higle75 Oct 10, 2008

    I've had this thing for less than a month, and it's already crackling static. Like another user said, the static's so bad I'm afraid the thing will catch fire if left alone. It's supposed to last a long time between cleaning. What a piece of junk!

×

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers


To stop the crackling sound, you need to remove all of the dust particles from the wire in the back. Sometimes when the unit is extremely dirty you can see sparks emanating from the wire, this is what causes the crackling sound. The unit has a built in cleaner you can lift up and down to perform this task, located on the top, but this doesn't work extremely well.

I usually take a can of compressed air and blow as much of the dust I can off the wire and all surrounding internal areas as I can. This along with a thorough cleaning of the blades should eliminate the crackling noise. Of course, make sure the device is unplugged before performing any cleaning.

Not sure about the smell though. Mine has started to smell a little strange and I haven't figured out how to fix that problem.

Posted on Nov 28, 2011

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Where is the ionizer wire?


On the opposite half as the plates. Look for but don't touch the big insulator at the top. The wire run from it to the bottom of the machine. Older ones have a cleaning bead and you must turn the entire machine upside then right side up several times to clean it. Mine had a latch on the back top with a label, " pull up to clean if crackling". I pulled it up and observed a wiper sliding up the big wire inside. I did it up and down several times and that fixed mine.

Jun 23, 2014 | Ionic Pro TURBO Air Purifier

1 Answer

Crackles even after blades are cleaned


To stop the crackling sound, you need to remove all of the dust particles from the wire in the back. Sometimes when the unit is extremely dirty you can see sparks emanating from the wire, this is what causes the crackling sound. The unit has a built in cleaner you can lift up and down to perform this task, located on the top, but this doesn't work extremely well.

I usually take a can of compressed air and blow as much of the dust I can off the wire and all surrounding internal areas as I can. To do this, approach the unit from the front, and turn the blade door slightly so the wire can be seen. This along with a thorough cleaning of the blades should eliminate the crackling noise. Of course, make sure the device is unplugged before performing any cleaning.

Oct 19, 2011 | Ionic Pro TURBO Air Purifier

1 Answer

My Ionic Pro keeps making a static-y noise when turned on. What is causing it and how can I fix it?


Hi jackieelling,

I work for the Ionic Pro company. Make sure you are also cleaning the ionizing wire. If that does not help, please call customer service at 800-875-8577 and they will be happy to assist you. Thank you, Mary

Feb 05, 2011 | Ionic Pro TURBO Air Purifier

1 Answer

I have cleaned the blades but it keeps telling me I have to clean it and will not work.


Hi mystic9491,

I work for the Ionic Pro company. Make sure you are cleaning the ionzing wire too. Is that does not work, please call customer service at 800-875-8577 and they will be happy to assist you. Thank you, Mary

Feb 03, 2011 | Ionic Pro TURBO Air Purifier

1 Answer

Why does my ionic pro turn off for 2 seconds and demand to be cleaned even though it's been cleaned and dried and reset correctly?


Hello,

I work for the Ionic Pro company. Please call customer service at 800-875-8577 and they will do some troubleshooting with you. Thank you, Mary

Dec 27, 2010 | Ionic Pro TURBO Air Purifier

1 Answer

My ionic pro turbo air purifier keeps buzzing even after I clean it


Hi lsalazar113

I work for the Ionic Pro company. Make sure you are cleaning the ionizing wire too. If that does not help, please call customer service at 800-875-8577 and they will be happy to assist you. Thank you, Mary

Dec 19, 2010 | Ionic Pro TURBO Air Purifier

Not finding what you are looking for?
Ionic Pro TURBO Air Purifier Logo

736 people viewed this question

Ask a Question

Usually answered in minutes!

Top Ionic Pro Air Purifiers Experts

Paul Cox

Level 1 Expert

4 Answers

Shehu Pro
Shehu Pro

Level 3 Expert

1284 Answers

Thomas Perkins
Thomas Perkins

Level 3 Expert

14398 Answers

Are you an Ionic Pro Air Purifier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...