Bought the pro turbo in July 08 worked perfect until 4 weeks ago. Crackling and static and no clean air odor. Called customer Service and was told to soak the blades for 20 min, etc, and 3 days later should have no problem. Problem slowed down but still no clean air odor and crackling. Shut it off at night and when put back on sometimes clean air and most times not. On hi all the time, and I have to get down to the unit to smell the clean air. I'm cleaning the blades every day. I called them today again and now it's going to cost me $29.95 to return it plus shipping to get another unit. Can't find a tel # to call the co. direct. Very unhappy, & cranky.
To stop the
crackling sound, you need to remove all of the dust particles from the wire in
the back. Sometimes when the unit is extremely dirty you can see sparks emanating
from the wire, this is what causes the crackling sound. The unit has a built in
cleaner you can lift up and down to perform this task, located on the top, but
this doesn't work extremely well.
I usually take a can of compressed air and blow as much of the dust I can off
the wire and all surrounding internal areas as I can. This along with a
thorough cleaning of the blades should eliminate the crackling noise. Of
course, make sure the device is unplugged before performing any cleaning.
Not sure about the smell though. Mine has started to smell a little strange and
I haven't figured out how to fix that problem.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
To stop the crackling sound, you need to remove all of the dust particles from the wire in the back. Sometimes when the unit is extremely dirty you can see sparks emanating from the wire, this is what causes the crackling sound. The unit has a built in cleaner you can lift up and down to perform this task, located on the top, but this doesn't work extremely well.
I usually take a can of compressed air and blow as much of the dust I can off the wire and all surrounding internal areas as I can. To do this, approach the unit from the front, and turn the blade door slightly so the wire can be seen. This along with a thorough cleaning of the blades should eliminate the crackling noise. Of course, make sure the device is unplugged before performing any cleaning.
Mine does it too, I finally just tried something else when I was cleaning the blades. I took some alcohol on a qtip and with the blades out of the machine I wiped up and down the line wires that are inside that go from the top to the bottom, and also the little balls that are on the bottom of the wires that slide when you turn your unit upside down. It seems to work, I do it every time I clean the blades. scribner062
Have you cleaned the unit good and made sure that there is nothing crossing the grid wires? It sounds as if it is cutting off and resetting for some reason. Mine runs continuously. I take an air compressor and blow mine out every time I clean it. Also, on some models, you have to hold the on button down for several seconds to reset it after cleaning. Hope this helps.
I found that the buzzing can be removed by blowing out the unit, cleaning the blades and taking a long cotton swab and alcohol to thoroughly clean the corona wire - carefully - don't break it. The wire should be clean enough that the slider/wiper runs smoothly up and down the wire after cleaning. If it drags or is rough to slide, you will still have noise no matter how many times you clean the blades. The wire gets a "crust" on it.
Ionizers do cause a bad odor to happen. I work in the copier business and do work around machines that can cause an ozone to happen when there are ran. Copiers like ionizers can cause an ozone to happen because the air particles are being electrically charged. The smell isn't good to be breathing in as well.
The Consumer Products Safety Commission is going to be making a decision about the health effects on ionizers by the end of the year. Their decision can effect selling ionizers all together.
This industry should have been regulated years ago and after what happened to Sharper Image this year due to their arrogance it isn't doing the industry any favors. They went out of business because of Consumer Reports findings and tried to sue them for it.
If you really want the air in your house cleaned, the best way to do it is using a hepa filter.
I had the same problem with mine, it would start then go into drying mode. I got it to work properly by smacking it around for about a week then it went back to it's lil tricks with drying mode again. After trying just about everything short of using it for target pratice, I made sure it was clean and dry then I turned it to the Medium setting, pressed the power button waited just a second for the fan to go into the meduim fan level, then I pressed the power button again holding it in before it went into the drying cycle, while I held the button, (don't release) I wadded up some tape to keep the button depressed then I put some tape over that to keep it that way. It works perfect! Note, mine never had any crackling issues to begin with, just the drying cycle thing so use this suggestion at your own risk. Good luck!
Can you control this odor by adjusting the ozone (O3) control? High levels of O3 smell obnoxious or irritating to some people; you want a fairly low concentration (~40 ppb - that's parts-per-Billion, not much).
It sounds like you've done everything else right. Have you consulted with the dealer you bought from? How about EcoQuest? If it's not the O3 level being too high, then perhaps there's something goofy with the unit. If it's under warranty, pursue that option. You should have contact infor with the unit; respond if you need it and I can post it.