Question about HP DeskJet 930cm InkJet Printer

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HP930C white strip behind ink cartridges coiled

My printer made a big noise, then the red lights started to flash, now a white plastic strip behind the ink cartridges is folded over and the ink cartridges sit about 1/3 of the way from the far right where they should go when lid is down. I am assuming something BROKE but not sure what the inside of my printer are supposed to look like! I only put in new ink now & then!

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  • rollyn193 Oct 01, 2008

    Quick response - I'll try to find a repairman locally to do the job. Thanks much!

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The strip has to be replaced for sure .you will get that strip from any computer /printer reparing engineer as it is not available in the local market you will have to call the tech at your place and he will do it for you and it will be proper.it will cost you near to $10 for the new strip and that strip is called the encoder strip.

Posted on Oct 01, 2008

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Hi I have just put in ink cartridges and the reg light check print cartridges keeps flashing is there anyone there to help me


Hello and Welcome to FixYa!
Sir/Ma'am If the Check Print Cartridge message is shown and Red Light Flashing then it means that Either ink Cartridge is not installed properly or the function for detecting the ink level is disabled. For it Make sure that you install ink cartridges at correct position as indicated by the label on the print head holder. Press push mark until ink cartridge click into the place.
If you are sure then you have installed ink cartridge properly then try following to stop the flashing of red Light.
  1. Lift the lid to the printer (cartridges are on the right side.)
  2. Turn the printer off, then power it on again.
  3. Unplug the power cable from the back of the printer when the grinding noise starts.
  4. Move the carriage towards the middle of the printer (this procedure may take a couple of tries to get the timing correct.)
  5. Take out the cartridges and close the top cover.
  6. Reconnect the power cord. The power and the resume lights (green and red) should be on.
  7. Open the top cover, reinstall the cartridges, and close the top cover.
Now Turn On the printer, Mostly this issue is resolved by this,
But if still you get the message and red light still flash then surely its an issue of Ink Cartridge, your ink Cartridge is defective, You need to change the ink cartridge, Your problem will be solved.
I hope this solution helps you.Don't hesitate to let me know if you still have some confusion in your mind.
Please Rate my solution as "Maximum Stars" and then give your Words of Appreciation as a Feedback.
Thank you Sir/Ma'am for taking my service and fir using FixYa
Concerned: Muhammad Uzair Team : FixYa

Nov 05, 2011 | HP DeskJet 920c InkJet Printer

1 Answer

The print head does not move correctly. Ink cartridges do not light red. Orange flashing light flashes 12 times


I don't know what type of printer you have, but you might try cleaning the thin plastic strip you'll see at the carriage. It has fine lines on it and it tells the printer where the carriage is. If ink or dirt get on it, you will get carriage jams. Try this: get a soft cloth moistened with water and gently (!) rub it on the strip back and forth, moving the ink carriage to clean the entire strip. Don't use anything other than water as the ink is water soluble. Also clean the rod that the carriage moves on with alcohol. Sometimes dust and other debris gets on it and causes it to move jerkily.

Feb 26, 2011 | Printers & Copiers

1 Answer

Under Attention, orange lights are flashing for black and white and color. I have put new ink cartridges in turned on and off and still flashing orange. Wher it says Start/Copy, a big E is flashing. ...


I would try to remove both ink cartridges.
Close cover and turn off printer and unplug from outlet.
Wait at least 15 minutes, this will let printer to completely reset.
Turn on printer and wait for printer to stop.
Install both ink cartridges.

Jan 09, 2011 | HP Deskjet F4180 All-in-One InkJet Printer

1 Answer

Where is the encoder strip on brother fax machines?


I am familiar wih some inkjet models. The encoder strip would usually be behind the ink cartridge carriage. It is a thin clear plastic strip across the length of the carriage. The ink cartridge housing glides back and forth along the encoder strip.

Aug 25, 2009 | Brother MFC-685cw InkJet Printer

1 Answer

Printer does not print but on screen message is "printer cradle cannot move". Print would move back & forth @ one end, moves to the other end to repeat the back & forth movement and then stop with...


This generally occurs when the tracking ribbon becomes dirty and the print head travel cannot be tracked. Open the cover as you would to change your ink cartridge and locate the clear plastic strip behind the print head. Very gently wipe the ink residue from the strip using a cloth damp with water. You should be able to move the print head manually enough to clean the entire strip. Again be very careful as the strip hooks on the left side and is very difficult to reattach.

Aug 11, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

Z53 light flashes but will not print..reset ink cart twice


Please follow the instructions given below:

1. Disconnect the USB cable and the printer power cable.
2. Please disconnect the power supply from the back of the printer.
3. Then remove the cartridges from the printer.
4. Please reconnect the power supply back and turn on the printer.
5. If lights are blinking then printer encoder strip is most likely the problem. Unplug the power from the printer. Open the front cover and move the cartridge carrier to the center. You should see a white ribbon cable, a thin plastic strip and a black belt with teeth.
6. The thin plastic strip is the encoder strip. It rides in a sensor on the back of the cartridge carrier that you will not be able to see. Reach in with the first finger of either hand and carefully strum the strip as if playing a guitar.
7. The strip will need to be lowered slightly and brought towards you slightly. Please be careful not to break the strip or your printer will not function. Once you believe the strip is set correctly, plug the power back and let us know if the lights are still blinking.
8. If you cannot repair the strip, please let us know so that we can assist you further.
Please Note: Fixing the encoder strip is a delicate procedure. During the troubleshooting, if the strip breaks, you will not be able to use the printer. We will replace the printer, only if it is under warranty.
9. However, if lights are not blinking then try inserting one cartridge at a time and check if you can see any lights blinking. If light blinks with one cartridge then that cartridge is defective.

Apr 20, 2009 | Lexmark Z53 Color InkJet Printer

1 Answer

Ink light keeps flashing -


Have you made sure that you've taken the plastic strip off of the ink cartridge? I had this problem once and I then realised that i had forgotten to remove the strip covering the ink.
Also, have you installed a colour cartridge? I have the same printer and it wont print unless you have both ink cartridges inserted and in good condition. (If you don't want to fork out for HP Original, I find that the Tesco Remanufactured versions work fine)
Hope this helps.
Joe

Jan 01, 2009 | HP DeskJet 930c InkJet Printer

1 Answer

Carrier jam on printer


There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
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Correct position of Encoder strip
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Hope it should fix the issue.

Oct 28, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Will not recognise all cartridges


some problems with compatible cartridges can be solved by taking all the ink out and powering the printer off then back on then put the ink back in, you might have to do this a few times also make sure no ink or dust has built up on the pins.

Sep 15, 2008 | Epson Stylus Photo R300 InkJet Printer

1 Answer

Epson stylus photo r300 printer


those parts are not user-replaceable
call the vendor - check your warranty status

check this link just in case : http://www.epson.com/loyalty

Dec 27, 2007 | Epson Stylus Photo R300 InkJet Printer

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