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AnnieF Posted on Dec 08, 2011
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My washer doesn't drain

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Sudeep Chatterjee

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  • Master 3,267 Answers
  • Posted on Dec 08, 2011
Sudeep Chatterjee
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Joined: Aug 29, 2008
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1 Look at the drain hose to make sure it isn't kinked or clogged. If there is a piece of clothing lodged in there, clear away the hose from the pump and yank the clothing out.

2 Take a look at the switch under the lid of the washing machine. If it doesn't click when you press it, it may be broken and the washer may stop during the drain cycle. Call a repairman to repair or replace the switch.

3 Examine the clothes tub and the outer tub of the washer for anything that may be stuck in there.

4 Open the main access panel of the washer and take out the large rubber hose connecting the pump to the lower part of the outer tub.

5 Check to see if there is a piece of clothing stuck in there. If so, use a pair of needle-nose pliers to grab the clothing and pull it through the port. If it is difficult to reach, you will need to take out the agitator, the top part of the outer cylinder, and the interior tub to grab it. Unless you have special skills and tools, you may want to call a repairman.

6 Inspect the pump for a clog or frozen pulley. To check if the pulley is broken or frozen, take the pump out and attempt to turn it manually with your hands. If it's stiff or appears frozen, install a new pump.

7 Call a repairman if these steps don't work.

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The four cycles that every washer performs are fill, wash, drain, and spin. Though these functions are pretty basic, a number of things can go wrong with them.
There are a number of problems that you can fix quite simply; some issues, however, are better left in the hands of an appliance repairperson.Problems that commonly occur with a clothes washer are discussed in depth below.If your washer doesn't run, be sure it's plugged in and that the receptacle works (the circuit hasn't overloaded). Before working on the washing machine, be sure to unplug it.
To prevent problems, follow good maintenance procedures. Use the right amount of detergent for your washer and your water hardness, make sure the machine is level, and don't overload it for the cycle chosen.

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If the washer doesn't fill, the water inlet screens may be blocked. Clean or replace them. (Check your owner's manual for the location of the screens; they're often located at one end of the supply hoses, or you may have to remove a panel to access them.) Other reasons for not filling may be that either the timer or temperature selector is broken--both of these are repairs for an appliance repairperson.

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asher to shudder or "walk." If straightening out the load doesn't stop the washer from shaking, look at the feet underneath and be sure they are properly adjusted to keep the washer sitting level on the floor (you just turn them to move them up or down).
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If your clothes remain wet after your washer's spin cycle, perform the following diagnostics:
1) Lift the lid during the spin cycle. If the tub is not spinning, you may have a damaged motor coupler. Call a repairperson to replace this part.
2) If the tub is spinning, recheck the load to make sure it is balanced. If you are certain the load is balanced but your clothes are still wet, you may need to call a repairperson to replace a damaged motor pulley, tub bearing, belt, or clutch.

3) You can also follow the troubleshooting steps outlined in "Washing Machine Doesn't Drain." You may have a problem with your drain hose or pump.
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