Question about Computers & Internet

1 Answer

Cannot scan a photo to my computer

When trying to scan a photo and press scan menu and scroll down to "scan to computer" an error message displays, ie "No Scan Options" refer to device documentation to troubleshoot. What does this mean and what should I do? I've checked the Basics Guide and cannot find an answer.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 32 Answers

Hi jcathcart,

For OfficeJet and PhotoSmart, please try this link:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&docname=c00503569&dlc=en&lc=en&jumpid=reg_R1002_USEN

This link might be helpful, too, FAQs for All-in-Ones:
http://h10025.www1.hp.com/ewfrf/wc/fastFaqLiteDocument?cc=us&docname=npu03238&product=12019&dlc=en&lc=en&jumpid=reg_R1002_USEN

I just went to www.hp.com and typed in "no scan options" in their search field at the top of the screen. You can find even more help though if you drill down through your specific product.

Please let me know if this helps a little...
-JW

Posted on Oct 06, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Getting error message, "refer to


Try to check the Print Cartridges if they still have ink in them. or try to do a Semi-Full Reset. combo would be: - "print photo" + "red eye removal" buttons pressed together - printer will not ask you to enter the combo - release the buttons you pressed then - press "red eye", "print photo", "red eye" in sequence - scroll down or right until you find resets menu - press ok - scroll down or right until you find semi-full reset - press ok
- your printer should turn off, wait for 3 minutes before turning the printer back on

Mar 23, 2011 | HP Photosmart C5280 Printer

Tip

Xerox Phaser errors 09,005.49, 09,006.41, 09,007.42, 09,008.43


Hi.
This procedure will clean errors like Note: type errors 09,005.49, 09,006.41, 09,007.42, 09,008.43 ('Ink Loader Fault - respectively cyan, magenta, yellow, black)

Start disconnecting the power cord for ten minutes , then remove the black stick check it and put it back. Ensure you are using original cartridges.


Turn the printer on, to enter the Service menu:

1. -You can access the menu using the FRONT PANEL:
  • Press the down arrow, select "Troubleshooting" from menu and then press OK
  • Press the down arrow until you get "Maintenance Tools" and then press OK
  • While holding the arrow at the top, also press the down arrow at same time, to access the hidden service menu.
  • Scroll down the menu until getting "Enter Diagnostics" and click OK. Wait about 20 seconds, then go to Step 3

2 - If you can not Access the menu because the printer is stuck with the error message on display.
  • If the printer is on, turn it off and wait 10 seconds. Turn the printer back on.
  • Wait to see the Xerox logo on display.
  • Before Xerox logo getting steady on display, press and hold the Back button (back) and 'i' (Help) on the Control Panel.
  • Hold down both buttons until the display shows "Beginning Initialization Service Mode". Release the button and the printer will restart showing the menu "Service Diagnostics".


3 - Scroll using the arrows until "Function Menu" appears and press OK

4 - Scroll using the arrows until you get the command "Clear Fault ISC" and press OK twice to confirm.

5 - Now push the "back" button on the control panel (usually at the left), then press "Exit Diagnostic", then OK twice to confirm.

6 - The printer will restart, and the error message will be gone.

7 - Remove the sticks, check them and load them back correctly.


If the error does not clear, then it is due to a fault, in which case contact Xerox technical support at the number listed on the owners manual.

on Jan 30, 2010 | Xerox Phaser 8550DP Printer

1 Answer

Im trying to adjust my philips lcd but menu says "osd main control is locked" how can I unlock it?


Hello,
In order to resolve the OSD menu locked error:
1. You must reset the on screen display in the menu.
2. Hold down the Menu button for at least 60 seconds.
3. A menu list will appear on your monitor screen.
4. Using the adjust button, press the arrows to enter the menu.
5. Scroll down to the Reset section.
6. On the right side of your screen, you will see an alternating Yes/No choice.
7. When the Yes message flashes, press the Ok button.
8. The menu should be reset and the flashing OSD control message should disappear.

Apr 12, 2010 | Philips 190B6CB/27 19" LCD

2 Answers

Screen showing the message "remove and check right cartridge". Have done this several times and still can't print


I've had the same error:

Hold down the following keys:

Photosmart Express, Photo Fix, Reprints, Print Photos and then Help.

You'll get the message: "Enter Special Key Combo"

Press OK.

Scroll over to Reports then self test: and press ok, it should print. a selftest report.

If you get an error Pen in Chute 1, or 2, has tsr failure: Call/Chat with an HP technician.

Jan 19, 2010 | HP Photosmart C4180 All-In-One InkJet...

1 Answer

I cannot scan or fax after multiple tries. Can you assist


Hi

Thanks for using FixYa. Try to reset the printer by power cycling it for 4-5 min.s. Also tell me if you are able to print and not fax/scan. Make sure that all the cables are plugged in well. Also tell me if you are getting any error messages on the printer as well as on the computer.

Try and reset it & check if it works. To reset the printer go in the configuration menu where you can reset the printer back to factory defaults.
  • Press and hold the Start and Stop buttons and turn on the printer.
  • Hold the buttons down until “Performing Self Test” is displayed on the LCD.
  • Release the buttons and “Configuration Menu” is displayed.
  • Scroll to the RESTORE FACTORY DEFAULTS item on the menu and press select.
  • Now scroll to RESTORE BASE and press select this should reset your network card password.
  • There is also a RESTORE NETWORK, this will erase the network configuration but will not reset the password.


Please do accept the solution if the issue is resolved or else revert for further assistance.



Thanks

Rylee

Sep 24, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Scanning


Scanning Photos With the Control Panel Scan menu, you can scan photos to a file, application, or memory card.
Scan to File 1 Place a photo or photos face down on the scanner glass.
2 Press Scan to display the Scan menu.
3 Press �� or �� to select Photo.
4 Press �� until Scan To is selected.
5 Press �� or �� to select File.
6 Press Start.
The document is scanned and saved based on the Kodak AiO Home Center scan picture settings.

You can change the folder where you want these saved. Just go to tools in your printer window.
Hope this helps- Happy scanning!

Jan 29, 2009 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

Hi, I have a Brother MFC-210C that keeps telling me its unable to clean, I followed the user manual but it keeps displying the same message, what do I do now? please help


For Brother MFC210C Printer Fax Copy Scan
1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode).( "The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed.") Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.

Carry on printing !!

Dec 01, 2008 | Brother MFC 210C All-In-One InkJet Printer

7 Answers

Canon PIXMA MP130 'waste ink absorber' message


If the error message is ""ink waste absorber almost full"

1) Enter SERVICE MODE By pressing Menu-Scan-Copy-Scan
2) Enter NVRAM by pressing OK
4)Enter ABS-M LEVEL by pressing <--- or ---> then OK
5)SET ABS-M LEVEL TO 0
6)OK
7)STOP/RESET"

If the error message is "" bottom ink waste absorber almost full"
Set "ABS-P" level to 0. Then "OK" and "STOP/RESET"

To clean the absorber, open the cover, and there are 2 small pads under where the cartridges normally sit. Put a pad of absorbent kitchen towel on top of the pad and press down a few times. The towel should absorb most of the ink. To give it a really good clean, turn the printer upside down while holding the kitchen towel over the pads and press a few times. You'll get more ink out.

It's a good idea to wear disposable gloves when you do this.

Apr 07, 2008 | Canon PIXMA MP130 All-In-One InkJet...

2 Answers

MMS retreival


Mobile phones take and display pictures in a wide variety of resolutions and file formats. Many phones can't display some of these pictures from different models because their display resolution is not compatible.

Do you have this problem on every MMS received (from different users), or is this an intermittent problem?

It sounds like you are receiving an MMS forwarding message, where the content of the message is actually stored on a web server that you log into with the information that was forwarded to you.

Please check the following MMS settings on your phone and verify that they match:

From the standby screen, press the Menu Key.

Scroll to "Settings," press Select.

Scroll to "WebAccess," press Select.

Scroll to "Web Sessions," press Select.

Scroll to "Cingular MMS" press Menu.

(if not there select "new")

Scroll to "Edit," press Select.

Validate the following parameters:
Name: Cingular MMS
Homepage: http://mmsc.cingular.com
Service Type 1: HTTP
Gateway IP: 66.209.11.32
Port 1: 9201
Domain 1: leave blank
Service Type 2: WAP
Gateway IP 2: 0.0.0.0
Port 2: 0
Domain 2: leave blank
DNS 1: 0.0.0.0
DNS 2: 0.0.0.0
Time out: 5 minutes
CSD no 1: leave blank
Username: 1: leave blank
Password 1: leave blank
Speed (Bps) 9600
Line Type 1: ISDN
CSD no 2: leave blank
User Name 2: leave blank
Password 2 leave blank
Speed (Bps) 2: 9600
Line Type 2: ISDN
GPRS APN: wap.cingular
User Name: WAP@CINGULARGPRS.COM
Password: CINGULAR1
Press Done.

Press Exit.

Press Back

Press Back.

Scroll to "Messaging," press Select.

Press the Menu key.

Scroll to "Inbox Setup," press Select.

Scroll to "MMS Message Setup," press Change.

Scroll to "Server Info," press Change.

Scroll to "MMS", press Menu key.

Scroll to and select "Edit".

Validate the following settings:
Service Name: MMS
Server Name: http://mmsc.cingular.com
Web Session Name: MMS

Dec 17, 2007 | Motorola Mobility RAZR V3

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

257 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...