Question about Saeco Vienna SuperAutomatica Coffee Maker/Espresso Machine

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Our Vienna Superautomtica Coffee machine

Can you please contact me at 212-228-8181 regarding our machine

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You can contact us if you still need help at

We are located at:

Cerini Coffee Services, Inc.
2334 Arthur Ave
Bronx, NY 10458

1st Saeco Authorized Service Center of New York.

Posted on Nov 25, 2008


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Is my Coffee Machine dead?

Hi, you should check first the safety contacts (door open detection, brew group inserted detection) that will prevent your machine doing its initialization properly.
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try to prime the machine -open the hot water knob. Probably water you use is very limestone. Try with vinegar -fill tha water tank and try to prime it again.

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You can look at the website to find a service center near you.

If you need service in or near New York please contact:

Cerini Coffee Services, Inc.

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2 Answers

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Try to open the steam knob and make a cup of water(Tea).

Best regards

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try to change the grinder to little more coars, if it not help then i think it can be something with the printed circuit card.

Best regards

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Try to descale the machine to see if it helps, i think you have calcium in the boiler.

Hope this will help you

Best Regards

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