Question about Sharp UX B700 Plain Paper Inkjet Fax

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Blank pages All copies and faxes are coming out blank. I know the paper is being placed in the sending machine correctly - I tested it from another fax here in the office. Ink is fine. This is a new problem today. The fax has worked fine for several years. Any ideas?

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  • dlcamacho Oct 02, 2008

    I'm almost too embarrassed to tell you what happened...... I removed the cartridge to clean it as you suggested and realized that WHOEVER (I swear, it wasn't me) changed the cartridge last time didn't remove the tape. Of course, no one around here will admit to it. I'm just happy we're back up and running. We depend on this little machine as our back up to our expensive always-breaking-down printer/copier/fax machine. Thanks so much for your help.

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Remove the cartridge and using a damp cloth wipe the ink openings...this might fix the issue.

Posted on Oct 02, 2008

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What about copies or internal prints?
If even a copy doesn't work then it sounds like your LASER unit has gone out, in which case I'd just replace the machine.

If the internal pages or copies come out but not faxes, and you know the sender is sending correctly, then it could be an issue with the main board.

I'd get a second opinion from a service tech locally but I can at least give you the part numbers for both so you have an idea of the cost of parts.

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If I understand you right, what you send, people are receiving blank sheets?
When you try to run a copy are those blank also?
If so your problem is with the scanner. The drum should have nothing to do with sent faxes.
Unless your putting the paper in the scanner upside down. And if you ran it enough to need a drum I can't imagine that .

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