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My xbox 360 says its connected to the internet, but it wont sign in on xbox live

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To troubleshoot your Xbox Live connection from the Xbox Dashboard:

  1. Go to the System area of the Xbox Dashboard.
  2. Select Network Settings.
  3. Select Test Xbox Live Connection.
  4. After the system has completed its tests, select More Info to learn more about your network, paying close attention to any test that failed.

    In each case, the More Info section will offer tips for correcting the conditions preventing you from accessing Xbox Live.
  5. Select Edit Settings to adjust your:
    • IP Settings (including IP address, subnet mask, and gateway)
    • DNS Settings (including primary and secondary DNS servers)
    • PPPoE Settings (including user name, password, and service name)
    • Advanced Settings (including host name and altern


Posted on Oct 01, 2008

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3 Answers

Www xbox com support


1 Did you create a account ?
2 Is your account past due ?
3 Does your XBox have a hard drive ?
4 Check your internet connection .
5 Unpluge the XBox for 30 sec. Reset up Wi Fi .
If all is good go to X Box . Com / Support. They will check the connection for you no charge .

Aug 24, 2014 | Microsoft Xbox 360 Console

1 Answer

I cant connect to xbox live because of an update that it wont let me do because of no xbox life connection.. but my internet works just fine


ok i had same problem,,,go to xbox live site online on ur computer first,,sign up for it then,,go to it on xbox,,,,thats how i had 2 do it,,

Nov 03, 2010 | Microsoft Xbox 360 Halo 3 Special Edition...

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Wont let xbox live update i checked connection and it was fine


If your Xbox 360 console is connected to the Internet through a router or gateway (as opposed to through a direct modem connection), try connecting the console directly to the modem. Here's how:

  1. Plug one end of a network cable into the back of your Xbox 360 console and the other end into your modem.
  2. On the console, sign in to Xbox LIVE and start the game.
  3. Choose to download the game update.

If you can download game updates when the Xbox 360 console is connected directly to the modem, there might be a problem with your router or gateway configuration.

Cheers!!

Nov 01, 2010 | Microsoft Xbox 360 Console

1 Answer

How do I connect Xbox 360 wirless network up


There are two ways to set up wireless connection to your Xbox 360, and get Xbox LIVE. Now remember, for you to do anything with the wireless connection, you need to buy Xbox LIVE. The company has a 3 month free trail for Xbox LIVE that you can sign up for. Then, when you have that bought, your true experience can begin. If you are fortunate enough that you console location is near your internet router, then you can hook up your 360's internet cord to the back of your router. then you will have to go to your internet configuration and test your connection, and you will have live. The other way is by going to Best Buy, Walmart, Target, Gamestop, or any other game seller and buy something that is called the Xbox 360 wireless connection router. I'm not sure if that is the exact name, but it looks like a pretty small internet router. Then, you hook that up to the front or back of your 360, into one of the many USB ports, and you install it. You may need help and may have to call Xbox 360 customer service. But, those are the two ways to get live.
Please rate.

Thankyou, Good Luck, Noob815

Dec 26, 2009 | Microsoft Xbox 360 Console

1 Answer

How to sign into xbox live


To sign in to Xbox LIVE, you need to connect an ethernet cable from the back of your 360 to your internet modem.

Feb 01, 2009 | Microsoft Xbox 360 Console

1 Answer

Wahat do you do at actiaviton.


Your free trial subscription code is located at the bottom of the 48-Hour Gold Trial Card included in specially marked Xbox Live-enabled games

Activate Your Account
  1. Connect your Xbox 360™ to a broadband Internet connection.
  2. Press the Xbox Guide button and, in the Xbox 360 Dashboard, select Xbox Live.
  3. Follow the on-screen instructions to create your Xbox Live Silver account.
  4. Sign in to Xbox Live from the Xbox 360 Dashboard.
  5. Select Xbox Live Marketplace.
  6. Select Redeem Prepaid Card or Promotional Code; when prompted, enter your code, and you are all set to go!

Nov 23, 2008 | Microsoft Xbox 360 Console

2 Answers

I am unable to sign into to my live account?


Have you clicked test connection and have it tell you why it cant connect?? If it cant connect to the xbox Live and its not a connection problem, Live might be down, you could be banned, there may be an update you need. Most of the time you cant connect there may be a temporary maintenance for live. If you still cant connect call xbox customer support and ask about your account.

Sep 20, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox live


2 Solutions-----

Number 1 - If your ethernet cord is going from a modem straight to your 360, then get your modem replaced by your ISP.
This will probobly be free, but if your charged, it will be a small fee.

Number 2 - If you have it going to a routerfrom a modem, then go to your 360 main screen, scroll to the far right 'System' blade, select the 4th choice 'Network Settings', and test your Xbox LIVE Connection. It will ask you to sign out. Select yes.

Results should come up (for wired router)

Network Adapter - Wired
Wireless Network - (Left Blank)
IP Address - Confirmed
DNS - Confirmed
MTU - Confirmed
ICMP - Confirmed
XBOX LIVE - Confirmed
NAT - (either moderate, opened, or strict)

If all those are the same, the problem has nothing to do with the xbox itself and you need a new router, or modem.

If results come out to be
''Network Adapter - Disconnected''
After test is run (and your 360 is connected properly to your router AND modem then you have a hardware problem. Whether the problem is in the 360 or the router/modem is easy to test.

Connect the modem directly to the 360 via ethernet. If this fixes the problem, the router is fail.

If you can get on the internet wirelessly and grounded on a computer, the 360 is busted.


Sorry it took me so long to explain that, but i hope it helps you.

Best of luck
-Erk

Jun 18, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox live


I would suggest that if you are xbox live unless you have fast internet dont use the internet for other things like your computer. Its most likely that there is not enough bandwidth for everything. If that doesnt work call you internet service provider and explain the problem to them and if they are a legitamate company they will help you out.

Apr 10, 2008 | Microsoft Xbox 360 Console

7 Answers

Connecting to xbox live failing


The xbox live board is down,so if you pass all tests except the xbox live one,this is the problem.I rang them and they said over 50% of users are having this problem.Its because so many people went on it over Christmas and the system got overloaded.They said they're working on it and it should be up and running in a week or two. ~~PS~~ I rang on the 12-1-08 so it should be up by the 20th,its not your fault,the servers down.

Dec 22, 2007 | Microsoft Xbox 360 Console

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