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Posted on Oct 01, 2008
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My digital thermostat has shut off after a power failure. There is absolutley no display appearing. I pulled the thermostat off thinking maybe the batteries were no longer working but came to find out that the thermostat does not have batteries. I then went and bought a brand new thermostat that does have batteries for the display but when I properly installed the new one, the display worked (of course because of the batteries) but niether the heater nor the airconditioner comes on when I tried to set the temperature to have it come on. I also tried the Fan On option and the Fan won't even come on. Of course before I went and bought the new thermostat I checked the breaker to the AC and turned it off for a few minutes but that didn't help and I also looked next to the actual unit outside and did find a box attached to the house and thought that should be the individual breaker for the unit but when I opened the box there was no lever to trip inside or on the side of the box, just a wierd looking black hook looking think that had ON, OFF on it.The only thing I could do with that is pull it straight out toward me and I turned it aroung in my hand and inside of it was like some metal prongs that locked it in from where I Pulled it out from. What else can I do or can you please tell me where I can find something I should trip (like a breaker) on the actual AC unit. HELP! Any suggestions? I am not sure of the unit model number because I am at work. I just picked on from the list. The unit is only 4 years old Mine is a similar kind of problem. In my case, my thermostat was not working properly (the setting used to change automatically) so I bought a new thermostat (sc2010) same model as the bad one. I installed it and I am pretty sure I put the wires correctly as stated. After the installation when I turned on the power there is no display. I also tried installing the old one again but there is no display. Mine is Lennox unit. Any help is appreciated.

  • munh Oct 15, 2008

    My problem is exactly the same as sqldba22 even down to the unit, Lennox. The only difference is I did not get a new thermostat to try.

  • Anonymous Oct 29, 2008

    Same issue as above

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  • Posted on Jan 04, 2009
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You have to realize there are three components to the electrical supply... 1. power to the outside condensing/compressor unit-you found the service disconnect at the unit. Make sure that you put the black thing back in the slot with ON reading up. OFF up means the prongs do not connect the unit with the current. In order to confirm that you have power at the outside unit use a voltage tester. If no voltage, check the breaker on the panel in you residence (probably labeled AC). 2. Power to the inside blower/furnace--again this is in the residential circuit panel. COnfirm voltage at the unit with a voltage tester. 3. Power to the thermostat system usually 24 volts run through a transformer that may be attached inside the blower unit or may be seperate and attached to an outlet. Again you need to confirm that this transformer is working with a voltage tester (you should have 24 vdc on the out side of the transformer). Assuming you have power to all three components, the system should work normally. If not, send pictures of the wiring to your termostat...

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