Question about HP Scanjet 4470c Flatbed Scanner

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Scanner not found

My HP scanjet 4470c just quit on me one day. Was working fine and then no power nothing. Got a message scanner not found. What can I do to fix it?

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  • ByronT Oct 03, 2008

    I have a HP Scanjet 4470c that worked great. I disconnected it for about three months. When I reconnect it, I got scanner not found........ thread exit problem message. Tried all of the HP recommended solutions under help menu without success. Then I bought and successfully installed the HP updated driver for Office XP Home Edition OS. Still have the same problen.

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Bought a new power cord as suggested on some of the links on your site and now it works just fine.

Thanks,
Anita

Posted on Oct 07, 2008

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Posted on Jan 02, 2017

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